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    Sullivan Family Services

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    Benjamin Franklin Plumbing of Port St Lucie - Benjamin Franklin Plumbing

    Benjamin Franklin Plumbing of Port St Lucie

    (33 reviews)

    I've had repeated great experiences with Ben Franklin Plumbing and their service techs. This time,…read moreMike B. arrived right on time on a Sunday am to deal with a dishwasher flood and water from under the flooring. He replaced corroded copper fittings, got the dishwasher/disposal draining properly and cleaned up after himself. All while petting the dogs, playing great music and explaining everything along the way. Every experience I w had with Ben Franklin Plumbing has been this way. They are exceptional, reasonably priced, and consistently on time.

    Husb met their master plumber John, who came out at request since our 2 yr old new house water…read moreheater was rusting, not leaking. He recommended a tankless replacement apx $4300. The cheap builder wall fittings were also replaced. A few weeks later a good amount of water was leaking out from the wall fittings into our garage.That evening around 9p with the leak flow increasing, we called for help, they said someone would be out w/i the next couple hours. We shut off water. No one ever came. Next morning called again, got apologies, John showed up around 930a.The issue was the saudering around the fitting. I'm concerned the water got in the wall, I'm assured no water came in, unsure I can believe that and hope we won't see or fall to later mold issues. I appreciate the apologies for the issue/delays, the ofc also gave a small gift check that probably won't even cover the water cost, luckily we saw.I do wonder if they were trying to prevent night call out expenses. I don't think I'd use this company in the future or recommend to any friend or neighbor. They were totally professional.The other thing we learned is that Port St Lucie which requires a permit for this work, doesn't come out to inspect they do it over the phone with FaceTime, what can they possibly see, they missed this, what's the point in a permit except for the city to get $$.

    First Choice Plus Plumbing & Air - Upgrade your comfort with a smart thermostat. First Choice Plus Plumbing & Air makes control, efficiency, and savings simple.

    First Choice Plus Plumbing & Air

    (29 reviews)

    I went to replace part of my toilet and when I went to turn the shut-off valve to the toilet, the…read morevalve completely broke and water started spewing everywhere. I turned off the main shut off to the house and called First Choice, as I had used them in the past. In the chaos, the top of my toilet tank broke as well, so we decided to just replace the toilet as well as fix the broken valves/hoses. I went to Home Depot and picked up my own toilet, and Michael was the tech who showed up. He took a look at the issue and gave me a quote for the fix and the installation of the new toilet. He explained that there's an up-front cost for a visit and then additional (much smaller) fees for extra work so that it definitely makes more sense to get a lot done in one trip as opposed to multiple small calls. He was in and out in less than 2 hours with a complete new pipe/hoses and installation of our new toilet for a very reasonable price. I also had Michael take a look at some of the other plumbing in the house because I think most of the plumbing is original from when the house was built in 1973 and he recommended doing the same thing in the other bathroom--replacing everything all at once. Michael was very up front with cost and was extremely professional. He was also very informative. He used a great analogy he used for our old valve that broke: think of it like you've been stuck in a cast for 15 years, and when you remove the cast, your leg isn't going to bend easily. The valve that hasn't been moved in such a long time had a higher likelihood of stripping or breaking when we went to shut off the water to the toilet. I would highly recommend using this company (and particularly this tech) in the future.

    Jayden was very professional. I had my hot water heater replaced He answered all my questions I…read morehave used this company previously and I was pleased then as well.

    Sullivan Family Services - plumbing - Updated May 2026

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