I've only had her twice, but she seems really nice and approachable. Of those 2 times, she did misdiagnose me once, and an eye doctor who eventually correctly diagnosed me said she doesn't know how my doc could have missed it.
That being said, doc's are human so I let it go. The biggest problem with Dr. Sullivan is that she only works 2 1/2 days per week and it is incredibly hard to schedule an appointment with her. If you get sick and call to schedule an appointment, wait time is typically 2-3 weeks, so I end up seeing other doctors instead. From being in the waiting room, I hear other patients have the same problems as well. So it's like she is not really your PCP because you might see her only once in a while.
The real problem- and I warn you- is her nurse Kathy Spayne. I have never met a more rude, miserable, major attitude, lady in my entire life. I have heard the receptionists and other staff complain about her too. The receptionists have even bluntly said a lot of patients have complaints of Kathy Spayne, so they recommend you call when she is out of office, so you do not have to deal with her.
Since Dr. S schedule is so tight, the receptionists will automatically not let you see another doctor. There policy is really complicated, and a pain in the butt to be honest. So automatically, if Dr. S is booked, they transfer you to the nurse Kathy Spayne. Maybe that's why she is such a grouch?! Because she gets everyone's transferred calls.
Either way, I am leaving Dr. S's practice primarily because her nurse is the most ludicrous/rude person I have ever spoken too. Maybe her poor attitude is now why she does only scheduling and not clinical care? Who knows! Good Luck! read more