Revising my original review as I've had additional challenges relating to the incompetence of front…read moredesk staff. I have been trying for three weeks now to get a simple statement showing my payments to MFCC for FSA substantiation and just now received an email bounceback that their office is closed all week. Firstly, it's impossible to reach the front desk - voicemail only. Then they call you back from an unlisted number, so it's impossible to know who is calling. Argh. Then, the doctor requires that you submit new patient paperwork via email for her to review before you are allowed to make an appointment. The reason given is that she might decide she doesn't think you fit in her practice. It then takes a week to hear back after emailing over the paperwork. after which, you need to follow up with them, if you want an appointment. No courtesy call the day before to remind you there's an appointment, so you call to see what's doing there and have to let it ring out and call again. Receptionist answers finally and confirms yes, you do have an appointment. You arrive 10 minutes early, then wait until 25 mins past the start of your appointment time to speak with the Doctor. The Doctor is thorough and nice (if quite defensive about being called out for being so late). Attempts by staff to draw blood - the student MA's attempt is painful and she aborts mission. (Bruise is already looking pretty gnarly) Bring in the senior tech to have a go at the other arm - who can't find a vein and aborts mission after digging around for a bit. At this stage, I've been at their office for 1 Hr 40 mins. They tell me they will write a script to go to a lab and have blood drawn. Knowing my personal compliance level to find the time to drive to yet another appointment is very low, tell them not to bother. Needless to say, despite friendly student medical assistant and thorough/friendly Doctor, I'm still in the market for a new GP. A busy schedule, low tolerance for being gratuitously poked with needles and a general aversion to waiting = this probably isn't the right place for me.

New diggs. Nice place to visit. The staff is nice and extremely personable. Patient care is…read moregreat with honest thoughts on how to take care of your issues. I have been with Dr. Carr for many years and she is one of the most caring and friendly doctors I have ever been to. She makes it feel like a true family doctor visit. Its rumored that in the future they are going to have natural medicines and massage therapist. Its truly a one stop shop.

The receptionist told me the doctor wouldn't see me after I was FIVE minutes late to an…read moreappointment. This is after I spent $30 on a Lyft to get over there during rush hour. Due to protests which shut down the Burnside Bridge, all the traffic was slowed way down - so I was late due to circumstances outside my control. I had to spend 30 more dollars - after not being see by a doctor for a frightening medical issue - to get home. I contacted OHSU "Patient Advocacy" which ultimately resulted in the office manager of Gabriel Park or some bro in that capacity calling me back. Basically he told me it was my fault (for not being emperor of the traffic?) and tried to pacify me by validating my feelings. Thanks but no thanks - I just want my money and my time back. And maybe for a doctor to give a shit about my health.

Just called @ 1:30 on a holiday and requested to be seen for a what I believe is UTI. Have an…read moreappointment at 2:30! Typical response! Great care over since we moved back to Portland 3 year ago. Had complex surgeries with caring doctor(s). Incredible depth of med/surg specialities, but care is delivered by caring staff. Big hospitals in my experience are focused on procedures, but not an integrated care team. Definitely appreciate the both their professionalism AND care.

I'd give it zero stars if I could. I got scheduled with Dr. O'Hanley for my annual physical. He…read moreshuffled in on his walker with disgusting, cracked bare feet in Crocs, sat down and asked me a few questions. Listened to my chest and back with his stethoscope and pronounced me in good health. No EKG, no reflexes, no exam, no prostate. I called the clinic manager and have gotten no call back. I will NEVER go near this practice again.

The wait time is simply unacceptable... we make an appointment. We show up on time and then have to…read morewait 30 minutes for the doctor to come into the room for an exam. Do better Fanno Creek. Allow the doctors more time in their schedule. This is just beyond ridiculous and so inconsiderate.

Dr. Gragnola is a great doctor - spends quality time with his patients. We've been going to him for…read moreyears, even though the office is 45 minutes from our home. - 1 * The office setting is confusing, to say the least. They send you to one of three areas with paperwork to place in a basket, which you kind of have to search for. There isn't really an order to the patients placing their paperwork into the basket, they take you back in random order. ... see, all very confusing. Although the doctor is great at what he does, waiting for over an HOUR after your scheduled (weeks in advance) appointment not just once or twice - but THREE times is ridiculous. The receptionists have no concept of quality customer service or friendliness, compassion or interest and obviously do not care about your time that is being wasted waiting, without anyone giving you an update. One of the nurses poked their head out and said they were just getting a room ready - 20 minutes later, we were still sitting in the waiting room and had read through all 14 magazines. After the hour + of waiting, we decided to leave and cancel the appointment. We told them we should not pay the cancellation fee [for obvious reasons]. The receptionist said she couldn't get us in for another few weeks and asked if we were sure we didn't want to wait any longer. Really? Would YOU wait any longer? It's not like there was an emergency or that we made a last-minute appointment for urgent reasons. This was a follow-up appointment made three weeks in advance. We said we would not schedule because we would not be returning to the practice; they didn't seem to care. It is a shame that we have to leave such a wonderful doctor, but feel like the time spent waiting was beyond ridiculous. We are extremely patient people!

Dr. Valerio is an amazing primary care physician. He always…read moregives me time and energy to go through my medical conditions in detail. Would highly recommend!

Dr Valerio has been my Primary care doctor for about five years now. He is very professional and…read moreuses reference manuals to check things when he recommends medications, i appreciate a dr who will consult the manual because i don't expect him to remember everything. I appreciate the clinic does some charity care and has a program to help unemployed people get insurance coverage thru volunteerism. Dr. Valerio has recommended a number of no medication things for me to avoid taking pills for things. I don't do well taking drugs consistently and he has great suggestions if you just talk to him. Like most Doctors they are always in a hurry, but several visits i needed more attention and got it. The office is pretty good about getting you in when you need to see him and the online billing at the clinic is very nice. The process to get there is streamlined and the office isn't overly fancy but effective. I don' t need to pay for them to have a lavish office with my office visit charges. In the years i've seen them, i've never got a late fee, error on a bill, or had to deal with hassles related to the clinic. The onsite lab is very nice as well as the other medical disciplines they have right in the clinc.

I was recommended by a current, long-time patient of his and I'm so happy! A great combo of modern…read moremedicine, natural remedies and lifestyle adjustments. Truly cares about his patients and never made me feel a burden of his time as I often feel at a doctor's office. I really appreciated his approach and above all he helped me recover.

I don't normally write Yelp reviews, but I was compelled by the other review. Dr. Rodriguez is one…read moreof the best personal care providers I have ever known. He takes abundant time with his patients. He is thorough and insists on proper testing. He recommends second opinions and all of his referrals have been excellent. He focuses on the whole patient and cares about preventative practices. I cannot imagine going to a different doctor and I will be quite sad when he stops practicing.

End of the and turned away even though I had an appointment I was very sick. I felt judged and…read morepatronized. You can reschedule was what I was told after they realized I didn't have my insurance card, but I did have the company and the group number. The doctor and assistant whispering around the corner instead of trying to find my info.The next place found me no problem. I was hallucinating due to a fever and should not have been driving.

I just moved to Oregon from California. My work does annual medical screening through Quest. I did…read morethe screening and received a call that I had a few things come up and needed to see my primary care doctor. Given my recent relocation I have not established a primary care doctor. I called a few places and they put me on their waitlists. They recommended I scheduled an appointment with zoom care to get an immediately seen. I went to their online website and scheduled their next appointment for 4pm. I left work early and spent an hour in rush hour traffic. When I arrived the receptionist said I did not have an appointment. I showed her my text and email confirmation and she stated it wasn't in their system. She told me they were booked out and didn't have an appointment until the next morning. I booked the next morning appointment with her. The same number that sent me the confirmation for the 4:00pm appointment that I booked online also sent me a confirmation text for the appointment the receptionist booked. I have wasted my personal time coming here today and at this point in the afternoon other local urgent cares are booked for the day and my health concern is still not resolved. While I understand that the receptionist doesn't have control of whether or not their online system works properly it is still unprofessional and unacceptable for their business to have this large of an issue. If the online portal is problematic then they should remove the ability to schedule online. It is not ethical for people to book appointments online, travel to a urgent care and be denied service at the end of the day. Attached you will see my text messages with this business.

I had tried naturopaths before, but always got a weird vibe and they never made me feel comfortable…read morethinking of them as a doctor. One day when I was venting my frustration, a friend recommended that I see Dr. Samantha. I am SO glad I did. She has developed a plan that successfully addresses each of my issues in a way that isn't at the expense of another. I had never experienced that before. She is exactly what I think a doctor should be: intelligent, extremely detail oriented, open minded about treatment methods, and focused on how all of my issues interact. I only wish I found her sooner! Miranda (acupuncturist) is one of the sweetest people ever. She is very attentive, and knows what she is doing. If I ever need acupuncture again, I am definitely going to her. I also LOVE the design/decor of the whole office. It is professional without being sterile feeling. I love their style. It is relaxing and just nice to be there soaking up the ambiance.

In July 2010 my sore back in June blew up into a fully herniated disc with all the related…read moreexcruciating pain down my left leg. It was the most horrific pain I have ever had in my life and people say it is worse then child birth, kidney stones, etc, and I believe it. The doctors didn't know what was wrong (it would be almost 5 months before a doctor correctly read the July MRI and confirmed the herniated disc). Miranda Frear used acupuncture to both help me control the pain a restore my ability to walk and function. Daily acupuncture for the first couple of weeks was the only treatment I had. I saw several different acupuncturists but the treatments that Miranda administered were noticeably more effective and the results more profound. She simply knew where to place the needles each time to address my problem better then anyone else I tried. Acupuncture proved to be very effective for controlling the leg nerve pain related to my herniated disc. I stopped using the narcotics that the doctor had given me after 4 days and never took them again. After each treatment I got both great temporary relief (like 80%) increased mobility and reduced pain for a few hours and also got some progressively permanent improvement each time (like 2-10%). It would take several weeks of treatments to get fully functional again, then months of gradual physical activity including yoga to finally stop having pain and tingling and regain my muscle strength in my leg. By the time an excellent Neurosurgeon confirmed my herniated disc in November, and told me that I probably wouldn't need surgery, I was well on the way to recovery. I cannot thank Miranda enough for getting me through this very tough time! Update: Miranda has moved on and can now be found at the Cherry Blossom clinic at the Oriental school of medicine.

I believe Dr. Levitte is a competent diagnostician, so 2 stars for that. But the guy is an arrogant…read morejerk; condescending, rude, a bedside manner and personality akin to a can of beans. It seems he drank the Kool Aid dispensed by his clinic, Fanno Creek Clinic. The staff there are miserable, incompetent, rude. Don;t go there.

Dr. Levitte is a thoughtful, knowledgeable physician. He has been my primary care physician for…read moreover five years and I have a lot of respect for him. In my experience he is concerned with achieving wellness and has been instrumental in my being well.