We ordered food for my sister in laws retirement party, and it was amazing! SuggarPlums is the place if you are serious about serving real soul food nothing out of a can all from scratch!! there was absolutely no food left over. The macaroni & cheese, collard greens, yams and rice makes you wanna slap somebodies mama! if you haven't been there to eat stop wasting time and go!!!!!!!! Thank you LaChonne for making our event super special! I will be recommending and continue to use you again! Kareem Ali's Aunt Yvette read more

SuggarPlums is hands down one of the absolute best Soul Food spots in the County. I love the oxtails for one but truly, I can't get enough of whatever She has cooking. Shrimp same feeling. Lashaun knows what she's doing. Service and Ambiance are nice as well. She's a part of the Community!! read more

The food is great they need to open a place in White Plains we need some real real good soul food

Fired chicken= bussin Mac and cheese = bussin Collard greens= bussin Corn bread = so fluffy that shit slaps Potato slap = slapss Best soul food I've had in a while. read more

SuggarPlums - a tray of fried chicken and greens - Soul Food Near Me - New Rochelle, New York

Tried this place again but got the smothered chicken platter. The smothered chicken had a great taste, great portion, I really enjoyed them. Not too much gravy, not too little. I got two sides of Mac and cheese because I enjoyed it so much last time. However, this time, it tasted off, oily, not fresh. The corn bread was also inedible because it was so undercooked. read more

SuggarPlums - Smothered chicken platter - two sides of Mac and cheese - Soul Food Near Me - New Rochelle, New York

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Sorry the stupid customer who paid from their working paid money forgot to show the proof. There were no peas you're right. This isn't real soul food you're just in it for the money and to say your just a business owner. Nobody was trying to down play it was just giving criticism to help you be mindful to improve and if you would of answer your phone I wouldn't have to do this. But it wouldn't be fair to people to spend their hard wen money but any way try at your own risk. Stay bless hope you flourish, improve and take heed. I want everyone to win but not have negativity in response a lesson Learned. Just cook at home. The Dummy. Nice profile picture too read more

SuggarPlums - Oxtails Seasoned rice Cabbage Cornbread - Soul Food Near Me - New Rochelle, New York

Last minute catering order... 2 hours before the event and they showed up and showed out! The BBQ chicken was so moist and flavorful and the Mac n Cheese was so delicious!!! I look forward to eating food from here again, next time at the spot. read more

My mom and I had lunch here today. I read the reviews last night before I went. The food was good. My mom had Oxtails, Cabbage, Mac & Cheese she said the oxtails taste good and they were tender and she liked the sides as well. I had the Catfish, and same sides my food was good as well but I gave my Mac & cheese to my mom because it was cheesier than I'd like but she loves a lot of cheese. The staff were young but very nice and respectful. There was no table service but there are tables if you choose to eat in which we did. I will return and I do recommend this restaurant. read more

SuggarPlums - Soul Food Near Me - New Rochelle, New York

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I thought the overall taste of the food I ordered was just okay. The potato salad was sweet and the mac n cheese had strong mustard flavor, not to my liking. The shrimp was not bad but greasy. I've been looking at the other reviews and it seems the owner pays a blind eye and does not appreciate their customer's input. I am very fond of another soul food restaurant in New Rochelle. read more

SuggarPlums - Shrimp, mac n cheese, cornbread, potato salad - Soul Food Near Me - New Rochelle, New York

I went here yesterday with my family for Juneteenth and the older woman handling the register was NASTY! I ordered the special on social media. When I was going to pay for my food the check was a bit high and asked for a break down and why. The woman said don't you pay taxes this is the cost! I asked to pay with apple pay and she was so rude, unpleasant and so combative! I am the customer paying and can ask questions. I think someone like that should never be so aggressive and nasty. Your running a restaurant and customers should always be treated nicely, fairly and with respect. A simple explanation or conversation would have be suffice. SAD THAT THIS IS HOW YOU RUN YOUR BUSINESS!!!!! WOUKLD NEVER RETURN!!!!!! read more

This is exactly what I mean by customer service. I write a review about the restaurant and the quality of service, usually a manager or owner would apologize for the bad experience or what can they can do to improve. But this owner talks about me blasting about my disability and about my wife's size (when the owner herself isn't on the small size). This owner was talking about my appearance not knowing that I am legally disabled. There was nothing really wrong with the food but the lack of customer service there is appalling. If this business owner took it to a personal level, which is unprofessional; their business will not last long. An owner is suppose to take responsibility for what the establishment lacks and if she can attack you on a personal level imagine what she can do to others who does not like the restaurant. Why imagine when all you need to do is scroll down and see how she replies to others who didn't like her restaurant. read more

SuggarPlums - Catfish, mac and cheese and collard greens - Soul Food Near Me - New Rochelle, New York

Ok so real question is.....when is sugarplums open?!!? Every time I drive by they are always closed. Google's Hours are completely different from what the voicemail tells us. And every time I go between those hours.......THEY ARE CLOSED! I have wanted suggarplums for sooooo long. Please update the hours! The food is too good to not be open. read more

Deeeeelicious! We heard about this place and had to try it. We normally travel from NJ to go to another soul food place in New Rochelle but due to limited seating we wanted to try this one since we heard it was great. It did not disappoint at all. The shrimp and chicken wings were seasoned well, crispy and tasty! Mac n cheese was very good and The seasoned rice (looks like red rice) was Delish. Potato salad gets an A+. Lastly, the cornbread tasted like cake it was so good. It's nice to know that there is another great spot in New Rochelle. We will definitely be coming back over and over again. read more

SuggarPlums - Soul Food Near Me - New Rochelle, New York

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Best soul food I've ever had. I ordered the fried chicken, potato salad and green beans. The fried chicken came hot and crispy. Best green beans! They had a spicy acidic kick. I will be back to try more of the menu. read more

SuggarPlums - Fried chicken, cornbread, potato salad and green beans. - Soul Food Near Me - New Rochelle, New York

Ms. Lachonne still got it!!!! Omggg my tastebuds! so good y'all! Don't let these foolish reviews steer you away! This woman has a gift! We haven't been to New Rochelle in a while so Im kicking myself for waiting so long! read more

SuggarPlums - Fried chicken dinner - Soul Food Near Me - New Rochelle, New York

This place has great homemade southern cuisine. My advice to you is to call ahead because there will be a lot of orders ahead of you. For dessert I recommend the banana pudding. It's also a great place to have a party or any other type of event read more

Great food. I ordered fried chicken Mac and yams, also the shrimp with Mac and greens. The cornbread was the most moist I have ever eaten. I will definitely order again. read more

SuggarPlums - Chicken Mac and yams - Soul Food Near Me - New Rochelle, New York

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What can I say? Everything on my plate was delicious. I called my order in on a Saturday night and by the time I got there it was ready. I had mac & cheese candy yams collard greens and barbecue beef ribs. Everything was phenomenal! read more

SuggarPlums - BBQ beef ribs, candy yams and Mac & cheese. Oh yes, and collards - Soul Food Near Me - New Rochelle, New York

My family and I decided to use a voucher that I purchased for Suggarplums before it expired. No where on the voucher did it say that reservations had to be made nor did it say a time when the last table could sit. We arrived around 8:30 pm and walked in, while a group of women behind the counter tended to two patrons. No one acknlowledged us and they acted as though they were upset that we even walked in. Finally, someone approached and I asked if we could sit and we were told no. I told them I had a Groupon that expires Monday and whether or not I could get take out and was told yes until they learned it was for four people. I'm assuming the disgruntled woman who was answering the questions I directed towards the actual person who approached us, is the owner and she proceeded to question why we waited so long to use our voucher and that it had been four months. I am unsure why that would be any of her business; she needs not be informed of what happens in my life to prevent me from using a voucher and the vouchers are meant to be used during a range. I am unsure as to why the expiration date is on a day that they aren't even open. Today (07/30/15) should have been the expiration date for the Monday (again, I was told they're not even open Mondays and it is not stated on the voucher printout) through Thursday voucher option. They were rude and by the looks of their Yelp reviews, they have given a lot of grief to customers that visit with vouchers in tow. Even if I had an extra week, I would not return. This is basically the copy and pasted email I have already sent Groupon so as to receive a refund. As in the wise words of Miss Kimberly "Sweet Brown" Wilkins, "Ain't nobody got time for that!" Thank you and goodbye Time to add a bit more since this lady is replying to my review AND messaging me...harassment, much? I think her response to the review I just posted was faster than the acknowledgement of my son and I while we waited for my husband to park the car. I may have stepped in a few minutes after 8:30 and she's correct that 8:45 was when they acknowledged us. We walked in and stood. We displayed no attitude, despite the fact that these robust women seemed to stare us up and down; a fact that even my teenage son commented on. I am not the proprietor of their establishment and it is not my duty to greet the staff and make THEM feel welcome. Someone needs a lesson in hospitality. read more

SuggarPlums - The owner's comeback during her three hour Yelp harassment. Headed to Chipotle, but don't think any Mexicans were on staff - Soul Food Near Me - New Rochelle, New York

I am not sure if I am spelling her name correctly but Lashon definitely came through for me. I needed Chicken & Waffles for a bunch of men at a meeting and I have a days notice and she made it happened. She brought everything I needed and the food was great. Thanks lady for making it happen- much appreciated. read more

Let it be known that when a pregnant woman inquired about the items on your menu, you should assist as needed. My wife asked about the proteins you have because you kept listing out side orders instead of entrees. You're failing your business to no end with the bad attitude. read more

First, this food is legit, delicious fare. I have not had food like this since living down south. The yams and mac and cheese are amazing. I had fried chicken and it was so very good. I will try the short ribs next. Would you make breakfast, some biscuits and sausage gravy perhaps? I think this place needs more help. I don't know if they are ready to hire but it would be a blessing to this owner if she had two more competent people to help her. The owner is most likely the chef as well and is wearing five hats. I know what that is like. So please cut her some slack. The food is divine. My groupon expired and it was accepted for the amount I paid. Groupon needs to explain to novices how this works so they don't get caught unaware or feeling odd about the procedures. This lady is doing the best she can and boy can she cook. Amazing. They could use someone for front end to handle eat in orders and the counter to handle take out and phones. In sum, this food is delicious and I will patronize her business without a groupon. Nuff said. read more

Another dive with the worst customer service of all soul food in New York. The young people working there are slow and nonchalant. The food is the only reason they are getting 2 stars. It may be called sugar plum but it was more like Bitter Prune. Save your money and your time. read more

The food is delicious, but unfortunately the customer service is not up to par with regard to punctuality. On their website it is stated that they open at 1pm on Sundays. I waited in my car infront of the restaurant from 12:45pm till 1:30pm. Finally someone came walking up the hill and opened the door. The lights turned on in the building so I assumed they finally opened. But the door was still locked and the woman in the kitchen told me they will open at 3pm. 2 hours after the time listed on the internet. I finally left. And the phone never works when trying to call. If you're willing to wait for an unknown time for opening than you will enjoy the food. But if you're looking for the restaurant to be opened in a timely fashion this may not be the best spot. 11/6/22 read more

I have not been a awhile, but the owner served me and was nothing but nice and pleasurable, made me feel like family.My cousin had her cater an event and the sweet potatoes are sooooo good and the chicken. Gotta get back there soon read more

Great place! Idky they have two $$ symbols this place is WORTH the price. Portions are pretty big and all meals come with a nice square of cornbread along with two hefty sides. The food is GOOOOD! The interior is a beautiful deep royal plum purple, updated booths, tables and chairs. Enough tables for a small/medium size crowd (30ppl). Food is made fresh to order so it takes a bit of time but its HOT N' FRESH! Good for a date but not too fancy. No plates or silverware. Everything is in a takeout clamshell. Check out the menu on their website https://suggarplumss.com Overall great experience! read more

The food is sooo delicious here! I love it. I am going with 4 starts bc of the service. I wanted them to cater events for me but I can't ever get anyone to answer the phone which is a shame bc I know everyone would love the food. read more

Bf wanted to give Suggarplum restaurant another try, went there today Saturday March 2 @ 2PM (supposed to open at 12:30) and it was closed, we pulled on the door and so did another customer and nothing. Door locked and wooden chairs up. Sooo unprofessional. Cant say we didn't try. ****LOL point proven, take a look at the owners response to my reviews and other negative reviews! What business owner thinks like this?! A disrespectful, rude and unprofessional one. One that thinks they can open and close when they feel like it and thats good business. Whats more alarming is the fact ppl support this place and do not hold the owner accountable. They take poor service and verbal abuse. I bet her attitude would change if more ppl stopped going. read more

I ate here for the first time and I must say it will not be my last. The food was great and the owner was very hospitable. I am definitely a foodie and when I say this is real soul food please believe me!!! You have to come here. read more

SuggarPlums - Before and After mmmmm - Soul Food Near Me - New Rochelle, New York

Got here at 5pm standing at the door for about 20 minutes did you place in Oder no well we finish for the day like how it's Friday shit look like a daycare center kids every where but then black people always saying support small businesses like how can we when you suck as customer service never again and I came down from Ct read more

I love the food here! Always consistent in taste and I've never been disappointed! I've tried the shrimp, Mac and cheese, fried chicken, greens and rice! read more

This Is A GoTo Spot ! if u haven't tried it , You Definitely Need to try it . I Will Recommend this place too anyone who wants a nice Sunday dinner on any day of the week!! I've been going here for over a year and I've always had great food and it never tasted different than any time I went .. It seems as if it's getting better every time lol . #Suggarplums read more

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Take up one idea. Make that one idea your life - think of it, dream of it, live on that idea. Let the brain, muscles, nerves, every part of your body, be full of that idea, and just leave every other idea alone. This is the way to success - THIS IS THE WAY TO "SUGGARPLUMS" ... LaChonne Williams, Owner, Planned the work... then worked then plan. Because she set aside her fears and was'nt afraid to live out her dreams... New Rochelle, NY was blessed with one of the finest soul food resturant in its history... The gentle atmosphere, alone will keep you coming back.... and once you've tasted the food that's rich with soul... you're sure to bring everyone with you... read more

SuggarPlums - Wings, Stringbeans, PotatoSalad.... Awesomeness - Soul Food Near Me - New Rochelle, New York

Food is very good I will be honest? However the service is EXTREMELY POOR. They need to be trained in food prep and expedition as well as general customer service skills. Waited an hour for a meal they said would be 20mins. Watched them disrespect customer. They also did not properly communicate to me that there was safely in my order. Then they had a worker come in on his day off with a large party and he took precedence over the customers who were already waiting, he himself was also disrespectful enraged in arguments with waiting customers. read more

Have been meaning to go to this restaurant so I wanted to see the reviews and read most of them! All I can say is my hat is off to this owner cause she don't take nothing from nobody! Got myself a good laugh and I can't wait to try their food- that's the one thing everyone agrees on. It's delicious and as we know good food takes time...... read more

my wife and I went to sugar plum, we both order cat fish. price on menu was 12.00, when we paid our bill , the cashier said 30.00 include tax. I said why so much when the menu said 12.00, she said the price went up to 14.00. I called for the owner, the owner said she order 1000 menu and her price changed since the order and she did not change the price. I told her I would have felt better if I was told 12.00 was not the right price .the owner gave me a hard time in front of other customers. be on the look out for price change after your order. read more

lol this is the first business ive ever seen that curses out customers on this playtform. lord have mercy on my people...anyway this is the third time I've come to this spot way before closing (6pm as the message recording says) and they turned me away like nah we not making no more food. Lol what!????? I come in 5/5:15 and that's not enough time to get food??? Damnnn well then lock the doors and say ya close...having me thinking I'm about to eat some soul food. read more

Great customer service and even better food choice nice place to relax with good music

2 years ago was the last time I've been to the restaurant the owner had a very nasty attitude & just rude I tolerated her attitude because the food was good & I didn't live far from the restaurant. I now live in CT & decided to stop by because i wanted some good food being that I was in the area recently The fish was barely seasoned the Mac & cheese was just okay the owners attitude was just as bad if not worse than the last time I was there. I will not spend another dime there seems like the owner lost her touch because that food did not taste good & definitely not worth tolerating her rude behavior. read more

My order was wrong despite adding a note on the uber eats app, and delivery was a lil later that it said..... but BABBBBBBBBBY whoever in their kitchen knows what they're doing. I'm so upset I am JUST ordering from here! I want to hug the cook! I feel like somebody's big mama is in that kitchen puttin that good ol southern love into every dish!.. good job suggarplums.. you have new customers (we ordered oxtail dinner , turkey wings dinner, fried whiting and peach cobbler). If I could advise anything to new customers :: Just keep the delivery ordering simple. Your tummy will be happy. read more

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