I found Ashley on Yelp and booked her via website. She did a big chop for me, and I am thrilled…read morewith the results! She is incredibly knowledgeable, friendly, and I learned a lot about hair care and maintenance during my appointment. I love that you can book online, and she will text you if there are any issues or changes that need to be made to your appointment. As a millennial who hates talking to people on the phone, this was a huge plus! It was incredibly easy to make an appointment with her, and I'm very thankful I saw her! My hair looks and feels amazing! Thank you!!

Gina did my hair and did an amazing job! She's also very friendly, and offered me tea and sweets!…read moreMy hair turned out so pretty for my cousin's wedding, and we had a stimulating conversation while it was done. Thank you Gina!!!

This is a great shop and we had a great experience. I took my mother there to get here hair done…read moreand Gina was amazing. My mom is 80 and not that mobile but Gina was amazing and took very good care of her. she brushed, washed, cut and styled her hair and it came out great. Gina is patient and kind and really took the time to understand what she wanted. she also ended up waxing my eyebrows and I really enjoyed that too. great place!!!!

Treatment was cold for a new client. Their regulars are clearly their priority. Scheduling online…read morewas easy, but when I wasn't given the stylist I scheduled with, then what's the point? ** This appt was for my daughter and I was hoping to have a great experience to then become a regular with myself. The whole experience felt awkward and was quite disappointing. Her appt was booked to be with you Kelli, I've seen you before and was looking forward to settling into a salon for us, but you were there and treated us like you couldn't be bothered. My search continues.

I recently went to this salon for a color correction, hoping to fix my hair after nearly a year of…read moregrown-out roots that were light and ashy blonde. My goal was to have the ends of my hair lightened and toned to match my roots as closely as possible. I made it clear multiple times to my stylist that I did not want to continue dying my hair and was aiming to return to my natural color. However, when the appointment ended, I was extremely disappointed. My hair turned out to be almost black at the ends, a stark contrast to the light blonde roots I had, which was the exact opposite of what I had asked for. I tried to explain my concerns to the stylist right away, but she didn't seem to fully acknowledge the mistake. Afterward, the owner reached out to better understand what had happened, which I appreciated. However, she seemed to side with the stylist, stating that my hair looked "okay" and that it "doesn't look bad." She even offered to lighten it again free of charge, but I'm absolutely terrified of going back to a salon where this kind of damage was done in the first place. Overall, it was an awful experience. Despite reading reviews and doing some research beforehand, I've learned that you really can't trust salons to follow your requests. The damage caused to my hair has left me questioning whether I'll ever trust another stylist again. Unfortunately, I won't be returning to this salon, and I would advise others to be cautious when choosing where to go for services. And stay out of Haylee Bronson's chair. Attached are photos of my hair before showing my ashy blonde roots and red ends and the aftermath...

I almost hesitate to leave this review if only to make sure I can still get an appointment but for…read moremy fellow women (and men) I must. Every woman will tell you that finding a good hair dresser is liking striking gold - and you mine that vein for all it's worth. Carlos is one of those goldmines. I currently drive about 40 minutes every 6- 8 weeks but have lived as far as an hour & fifteen minutes away, still chosing drive the extra miles for a good cut...and I am far from the only one of his clients who does this. I bumped into my next-door neighbor there and found out that she has been going to Carlos for about 5 years...all this time I had no idea. I have been getting my hair cut by Carlos for about 15 (or more?) years - since he was working at Rob Rivers. He's a good guy. Very eager to please his clients. He is also pleasant to speak with and remembers just where we left off in our previous conversations -how he remembers it all I don't know but he does it. His prices are on par with other salons, but what sets him apart for me is that he actually listens. My hair can be tricky to handle, with multiple textures and cowlicks, and unlike other hair dressers who throw a formulaic cut at it leaving me frustrated and annoyed, Carlos gets it right every time. He's also great with color. He won't force a high-maintenance color on someone who doesn't have the time or money to tend to it. He doesn't push product on his clients. (He carries Bumble & Bumble). His approach in general is genuine and relaxed. If you're in the market for your goldmine hair dresser...look no further. By the way he is in Mystic, not Stonington as shown in the address above. His Salon is right across from Dunkin Donuts and just a few doors down from the Sea Swirl.

Have to agree with the other review. I love a haircut that stands on its own. He will accommodate…read moretime, he listens, and cuts with amazing precision. No egos, no pretense, just a great man who is a great stylist!

I love this little salon, it makes me feel gorgeous and classy! The salon is a bit hard to find…read morebecause its embedded into the Shaw St architecture but without a doubt it's a great find! Once you step in its like you're in this upscale salon for celebrities. I've visited the salon a couple times now, for different things haircut, color, and hair style for my upcoming wedding. Every time I come I am greeted by Phylicia and Natalie with the biggest smiles, they both look happy doing what they do. I go to Phylicia and I love her willingness to listen to what I want and her work.I have been to other salons where the stylist is on the phone or talking to other people or watching tv but here I get Phylicia's undivided attention, conversation is great, and she makes me feel comfortable. So, look no further if you want 5 star service in New London, you'll be glad you stopped by!

Well second visit here, and I am telling you Nicki is the best! She took the pictures I had sent…read moreher of what I was thinking of doing for my hair, and worked her magic! I am so thrilled!!! It was 6 hours+ but the time flew by, it's like chatting with an old friend. I am sooooooo happy I found her! Thank you Nicki!! You are the best!

I have been using Nicki @Hair by Nicki for years now. The…read morecolor is phenomenal. The cuts are great. The best part is the NOT being overbooked, or overlapped with multiple clients, like at other salons. If I am in her chair, it is me and me alone. As for her work ethic, it is exceptional. She will get the color and cut exactly as you want it, and if that means extra time in the chair, then its extra time in the chair. I never feel rushed, or feel as if my questions are bothersome to her. She explains the process, the time frame, and what to expect from each service.

Maria is outstanding! Best salon in Stonington CT. I highly recommend her and Leslie!read more

Marie is a great stylist, she cares about her work and her clients. Great w my color and my wavy…read morehair . Highly recommend!!

Where do I begin? I moved to Connecticut two years ago and have been looking for place to call "my…read morestyle home" ever since. I have found it at Waterhouse Salon. Tiffany, my hair stylist, is incredible and the only person who I now will EVER let touch my pixie cut. She's innovative, edgy, and always works hand and hand with me to create the best look. I receive compliments on both my haircut and color every where I go. Laura is my go to for facials and does an absolutely incredible job. I always feel such a calm vibe just being around her. Today she did my brows for the first time and now I will never go anywhere else. Do your hair, body, and mind a favor and go see Tiffany and Laura at Waterhouse Salon. You will not regret it.

Tried 2 stylists. Both close to retirement. Did not feel valued. Seems the 5-star reviews are…read morebased on long-term clients, and not on newer ones.