Very Pricey , Arrogant Resort.
Wanted to ski a 1/2 day at Sugarbush Resort on December 23, 2022. Arrived at lift ticket window at 1:30pm. Asked for an afternoon lift ticket. Lifts close at 4:00 pm. Quoted $219. Asked if that was a misquote. Minimal snow.
Glen Ellen closed. Resort 1/2 open.
Manager was super arrogant.
No 1/2 day ticket sales today. On-line reduced price tickets ($20 savings) must be purchased 1 day in advance.
Sugarbush= Bad Customer Service-
I'm customer standing at window with credit card in hand and wanting to ski. Ski resort gets greedy. $219 to ski 2.5 hrs.
Result:
Customer refuses to do business. Resort makes no money.
Still paying its employees and operating expenses.
Business mgmt failure.
I didn't ski at Sugarbush.
Instead I skied at Stowe-
Christmas Day - all day- for $179.
Bigger Mtn. More terrain. Better lifts. Nicer village. More restaurants.
Better vacation experience. read more