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    Sugarbug Dental Suite

    4.0 (1 review)
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    8 years ago

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    Children's Dental Associates - Dr. Panasaya Buckley of Children's Dental Associates in Westford, MA

    Children's Dental Associates

    3.3(17 reviews)
    5.0 mi

    I didn't want to say anything, but we had 2 horrible experiences a few weeks ago at Childrens…read moreDental. I brought my two children and we were late. It wasn't our fault there was a ton of construction. Fine. Even though we live quite a distance away I decided to be compliant and come back another time. The next appointment there was some issue with the doctor that had to leave and they couldn't see us anyway! They said they called me, but I never got a message. So, I'm driving close to 40mins each way (my ex started them here) with my two little kids and no matter what we do we can't seem to get an appointment here!! I understand wanting to be on time, but when people are coming from a distance and need service, you must have your doctors available. And to not even let me know, the doctor wasn't there that's just not ok! I'm sorry these might be the best dentists in the world, but their office staff and professionalism stinks. We will not be back

    I would give this practice zero stars if that were possible on Yelp! I still can hardly believe…read morewhat happened. My daughter had been receiving her dental care for her entire life at this practice. She had been getting twice yearly routine check ups, plus all the extras that go with braces, retainers, etc. My daughter is 20 now, and she had an issue come up at a routine check up, which apparently needed to be addressed by an adult dentist. They told her that she had no cavities, everything looked great, and gave us the referral. When we went to see the new dentist, he took one look in her mouth and asked us what the plan was to deal with her cavities. Turns out she had TWELVE cavities!!!!!!!! You read that right--TWELVE!!!!!! After being told just two weeks prior that she had NO cavities! Further, when the new dentist showed me the pictures, even I, who am in no way a dental professional, could tell just from looking that there were several cavities! Even worse than this, was that when I called the dentist from Children's Dental to discuss how this could have possibly happened, she took no responsibility for her very obvious and egregious mistakes, and tried to tell me that the other dentist was just "reading the x-rays differently" from her, and that she was a conservative dentist who didn't like to fill cavities too early, because the fillings would need to be replaced? What?!?!? I might buy that with one or two cavities, but twelve? If we had had this information along the way, my daughter might have been able to take some corrective action, but we had been consistently told that she had no cavities and was doing a good job! The final, horrifying piece is that when I was discussing the treatment plan for all the cavities with the new dentist, he let slip that the dentist from Children's Dental had said, when they spoke by phone (at my request) "How could I have missed these?" A very, very good question. For years, I thought that my daughter was getting appropriate dental care, and I'm gobsmacked to discover that my assumptions were not correct. This practice let me and my daughter down in a pretty unforgiveable way, and then refused to take any responsibility or ownership.

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    Children's Dental Associates - Dr. Sungyon Band of Children's Dental Associates in Westford, MA

    Dr. Sungyon Band of Children's Dental Associates in Westford, MA

    Children's Dental Associates - Dr. Sven Supplies of Children's Dental Associates in Westford, MA

    Dr. Sven Supplies of Children's Dental Associates in Westford, MA

    Children's Dental Associates - Dr. David Petrarca of Children's Dental Associates in Westford, MA

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    Dr. David Petrarca of Children's Dental Associates in Westford, MA

    Future of Dentistry - Chelmsford

    Future of Dentistry - Chelmsford

    1.0(1 review)
    0.0 mi

    One of the most unprofessional experiences I've had with a dentist, Nicholas Khoury…read more I was already undergoing Invisalign treatment with a different orthodontist at another practice when Dr. Khoury requested that my Invisalign plan be paused without my consent, even though he was not the provider managing my case. This was extremely disruptive to an ongoing and costly treatment. I was also informed that the pause would not be lifted unless I returned to his office, which prevented my actual provider from continuing care. Healthcare providers should demonstrate professionalism, empathy, and respect for patients' treatment plans. Unfortunately, this was not my experience. In addition, a significant portion of my appointment was spent on a lengthy lecture about basic dental hygiene, which felt dismissive and not respectful of my time as an adult patient. As a result, I transferred my care to another provider and have had a much better experience. I will not be returning and do not recommend this office.

    From the owner: Welcome to Future of Dentistry – Chelmsford! Come find a home away from home at Future of…read moreDentistry, a dental practice committed to healthy body dentistry for everyone. We want so much more than healthy smiles for our patients; we want them to live happy, healthy lives! We help our patients become healthier people by providing preventative care. When we are able to prevent serious oral health issues, we are saving you both pain and stress. Preventing tooth decay and gum disease can also keep dental issues from contributing to other conditions. Treating these oral health issues benefits your overall well-being. Our Dracut dental services include emergency dentistry, cosmetic dentistry, dental implants, general dentistry, family dentistry and more. We provide so much more than great dental care; we help you feel comfortable from the moment you walk into our office. Take advantage of our comfort menu as well as the latest in dental technologies for a dental experience like no other! If our comfort menu is not enough to set your mind at ease, we also offer sedation dentistry options to help you feel relaxed during your procedure. Ask our office about sedation dentistry if you are experiencing any dental anxiety. The real future of dentistry is a comfortable one that does so much more than give you a beautiful smile. See for yourself what a practice dedicated to healthy body dentistry can do for your life! Call or visit our office today.

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    Future of Dentistry - Chelmsford
    Future of Dentistry - Chelmsford
    Future of Dentistry - Chelmsford

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    Lowell Dentistry For Children

    Lowell Dentistry For Children

    3.7(7 reviews)
    0.7 mi

    The place looks wonderful for children very nice and appealing for them, with prizes at the end of…read moretheir visits its actually super cute. Have been going with my sons for few years possibly now, But unfortunately I recently found out that the office is letting my children go as they are no longer welcomed back as patients, and when I called to find out the reason no one picked up and so I left a message with my name and number, and of course no respond, no call back. So I called next day or so and finally spoke to a manager and asked what was the reason, she said on accounts of missed appointments (which i get) although I tried explaining that I haven't been receiving any reminders no phone calls no more emails for a very long time for over a year now, and was even about to call the office myself just to verify an up coming appointment because i don't receive reminders. She didn't seem to care she was very dry and cold. could not believe how unfriendly she spoke with a nasty attitude the whole time. I went on to explain that early last month i was there for a friendly follow-up cleaning with my kids and made sure to give them my email again, also letting them know my information hasn't changed. I went on trying to explain further the situation and the manager started getting very hostile and rude by me trying to understand. She went on to say aggressively that its all my responsibility to attend appointments, which its true, I can totally take accountability of course but isn't it in their job description to send out those curtesy reminders? As a single mom of three and actually just recently gave birth to my baby girl, I have a lot of appointments and extra activities with my sons, theirs a lot going on all the time making it difficult to keep it all on perfect track, sometimes those curtesy reminders go a long way for us busy parents. I even had offered to pay any fees if I had to at one point or another, either way the manager was extremely rude had absolutely no sympathy and was unprofessional. Very sad there has never been issues before everyone seems nice enough but ultimately absolutely horrible with this person. Curtesy reminders help in many different ways as well for busy, something she should show concern about.

    I was very impressed with this place. The staff where very friendly with my daughter. She is a…read morelittle over 2 years old. They checked her teeth, brushed them and put fluoride on them. The dentist was also very nice.

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    Lowell Dentistry For Children
    Lowell Dentistry For Children
    Lowell Dentistry For Children

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    Kangaroo Smiles Pediatric Dentistry and Orthodontics

    Kangaroo Smiles Pediatric Dentistry and Orthodontics

    4.1(9 reviews)
    11.5 mi

    Such a great first experience for my daughter. A friendly…read moreand attentive staff is key for me when it comes to a pediatrics office. April was absolutely amazing and explained everything in a way that made my girl feel so comfortable. The lobby and waiting areas were very clean and kid friendly. Convenient location, (we come from Lawrence) Quick and easy appointment making as well. My daughter is already asking when she gets to go back and my husband joked he wishes his dental office was just as pleasant!! Thanks Kangaroo smiles team!

    I give absolutely a negative rating for this practice. They took my 5 year old for anesthesia, told…read moreus he needed a few fillings and a crown, possibly an extraction for his back tooth. During this procedure they decided to pull out all 4 of his front teeth without even a SLIGHT warning or consult with myself or his dad. I called 3 times post surgery to speak with someone and they will not return my call and actually hung up on me when I just wanted to explain how upset I am, and how much this is affecting my child that already has a speech delay. This was a huge cosmetic surgery for teeth that did NOT need to be pulled. I pray that nobody else has to go through this with their children, so stay as far away from this place as possible. I am disgusted, heartbroken and completely disrespected with this office. They should be ashamed of themselves. I highly advise you to take your children to ANYWHERE else. I will never return. And my son is completely traumatized from their lack of patient care and missing teeth that he does not understand why it happened or what is going on. A child with severe sensory issues and processing issues NO PRIOR PREPARATION THAT HE WAS HAVING 4 front teeth taken! I am outraged, do not go there. Update: the surgeon called me back AFTER 3 attempts of calling over 24 hours. He called my son "mental" then when I expressed concern for his patient care and the disrespect I feel he responded by stating "you have terrible parenting! Call a lawyer!" Absolutely disgusted, sad, confused and concerned that this is a person who has a degree and works with children.

    Photos
    Kangaroo Smiles Pediatric Dentistry and Orthodontics
    Kangaroo Smiles Pediatric Dentistry and Orthodontics
    Kangaroo Smiles Pediatric Dentistry and Orthodontics

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    Sugarbug Dental Suite - pediatric_dentists - Updated May 2026

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