I found this salon through Instagram. I messaged the owner Kathryn Brash. I was interested in…read morebooking bridal services here, but communication felt unnecessarily vague throughout the process. Her responses were in monosyllables. I asked about pricing twice. Transparent pricing is important when clients are trying to budget and compare services, especially for larger appointments or events. The lack of clarity made the experience frustrating and ultimately discouraged me from booking. I expressed my frustration politely to Kathryn and instead of rectifying the issue Kathryn Brash then proceeded to block me.

At first I was loving this place, they got me something to drink and got me in with a stylist. I…read morerequested a very basic hair cut, no layers, didnt even need face framing, just chop off 8in. I didn't want/need a special curly cut, just needed someone to cut off 8inches and diffuse my hair, and let me leave. I was so incredibly clear with what I wanted. I said, "my hair is curly and will shrink up. Do not cut more than this amount off." The lady said "do you want it at your collarbone? I said "no. I want it longer, I want it at least to here" and i pointed to more than 4in below my collarbone. I was very clear. The lady washed my hair, and pulled my hair behind me and started cutting. I couldn't see what she was doing but she was cutting WAY shorter than we had talked about. It's above my collarbone before even getting dried. I have had my fair share of bad haircuts, but this is by far the worst. As it dries, it looks like a triangle or something from the 70s. It seems the woman was confused in what I asked for, but I wish she either communicated that she wasn't comfortable cutting my hair or asked for clarification. She also decided to turn a large portion of my hair into what I would describe as "curtain bangs". Interesting choice, especially on my curly hair. I did not want a blowout, just asked for a brief diffuse with the blow dryers. She acted like she didn't know what she was doing with the diffuser. I was charged $100 before tip. The pricing is not transparent or clear at all. Stylist was very nice but even with good vibes, you have to listen to customers. I will not be returning to any of the kisskissbangbang locations, and I will be telling everyone I know to steer clear, seems like the stylist could use some help with spatial awareness after the black cape goes on, since where you point is not as visible when wearing the cape.

I had a great experience here at Splash Salon! I went to get my first long hair haircut, so I was…read moreslightly anxious initially. That feeling quickly went away though, since Pinky did a fantastic job! I wanted to keep most of my hair's length while adding layers for a wolfcut style, and that is just what I got! I also received great styling and hair maintenance advice from Pinky. Overall I'm quite satisfied, and will likely be coming back!

I use to go to splash many years ago, So I thought I would try again First, the salons interior has…read morechanged, but the decor is very dated and it doesn't feel like a high scale or luxurious salon anymore. I will say, on a POSITIVE note My stylist, Mackenzy was awesome! she did my color , cut and style as I requested and was a a young lady with great talent and wonderful listening skills. ON Another note, I must say that there were a few stylist in the back and at the shampoo bowl that were extremely loud and I'm not sure what was being said as it was in Spanish and at first I thought maybe these were other clients, no it actually was the stylist talking to each other in Spanish and extremely loudly and for long periods of time! they didn't seem to be aware about any of the other clients in the salon. All of the stylist seem to be doing shampoos and color which all looked awesome, but if the volume at the bowl would have been quieter while I was in my chair, I would have been more relaxed. I will return although because I loved my hair.

I only get my hair cut here! My go-to girl is Whitney, who totally understands my hair type and…read morealways gives me exactly what I ask for. The hair salon is on the second floor and has plenty of natural light. As long as Whitney keeps working here, I'm staying!

Great experience! The nail tech provided excellent service for a mani & pedi. I was concerned about…read morethe health of my nails caused by excessive drill filing; however, I left feeling confident that I am now on the right path to having healthy nails. From start to finish I was impressed with the team and look forward to returning.

I went to this place to have my ombre fixed and turned more into a balayage, and Bailey did exactly…read morejust what my hair needed. She definitely added more dimension into my hair and also toned it so that when I would wash my hair, it would last longer. The first time I got my haircut, which was the same time I dyed my hair, I mentioned it was uneven but the way my hair was cut previously, when she would check it, it look like it was cut evenly. When I woke up and showered the next day, I realized it was pretty uneven and I called them and they told me I could come in and get it fixed for free. They were very helpful and listened to my suggestions about how I wanted my hair and then did the best they can to give me what I wanted.

Kylee is amazing! She brings my hair dreams to life. I would recommend her to anyone, she's always…read moreup to try something new. She's also so great at extensions, highly recommend if you're thinking of getting them!

Brittany was so helpful and honest. She even pulled in another stylist for a more detailed consult…read more It turned out we need a product not available at the salon. Her honesty and professionalism was 10/10 and so graceful. She was sensitive to my friend's situation and didn't make her feel awkward or uncomfortable at all. In a world where so many people focus on what they need or how we can benefit them, Brittany truly put my friends needs first and made her feel important. Thank you!

During the shampoo, it felt like my hair was only lightly washed rather than thoroughly cleansed…read more There was very little scalp massage or attention to my scalp, and my hair did not feel fully washed when I left the chair. I also felt that my styling preferences were not reflected in the final result. We discussed the look I was hoping to achieve, including wanting soft, loose curls rather than tighter curls. However, the finished style looked very similar to how my hair looked when I arrived, and when it was curled, the curls were much tighter than I had requested. I had a major event to attend afterward and was so unhappy with the result that I went home, washed my hair, and restyled it myself before leaving. That was stressful and disappointing, especially after investing the time and money in a professional service. I understand that not every stylist is the right fit for every client, but I wanted to provide this feedback because I left feeling that my preferences were not heard and that the service did not meet my expectations. I hope this feedback is helpful and can be used to improve future client experiences.

Great customer service! The ease of scheduling online is great! I appreciated being able to receive…read moreemail reminders and the option to automatically add the appointment to my digital calendar. Neely was so sweet. We talked as if we knew each other for years. Their boutique shop at the front of the business is great to pick up cute gifts. I could have done a lot of damage because their stuff is so cute! I picked up a few hair products and dainty earrings. I have sensitive skin and appreciated some of their hair products used essential oils. I appreciated the staff offered me a drink at time of arrival. The desk staff was friendly and she smiled often which is a bonus since this is not always the case! I'm looking forward to my next appointment.

My first time at the salon, and Gracie did an absolutely fabulous job on my hair!! Definitely a…read more10/10 establishment, and hands-down Gracie is the one!! Thank you so much. I truly love my hair!! Peggy Rosner

From the start I was able to make an appointment easily, and Gwen reached out for a bit more…read moreinformation and I was able to send some inspo photos to make sure we had the right time slot. Gwen made conversation flow and not once was did I feel awkward trying to make small talk. There were a couple spots I asked her to touch up and without hesitation (or attitude for speaking up) she worked her magic and did a little more color correction and now I'm on the road to getting back light! We ran a little over on time but she made sure I was satisfied before I left. I'll be back for my next session!

Gwen always gives me an amazing haircut and color. From the moment you walk into her adorable…read moreshop, you feel like you're hanging out with your best friend. Love her and love how she makes me look and feel.

The salon atmosphere was professional and friendly! I observed the stylist interacting with their…read moreclients in positive ways. Loved the energy. The salon offers massages, I look forward to trying those out. My stylist gave me helpful advice to create the vision I wanted while maintaining a healthy head of hair. The complimentary beverages made me smile, cheers . The work spaces were clean and tidy. Lots of glass. Comfortable chairs too, not the traditional dryer chairs. Certainly a relaxing atmosphere for a special love self treatment!

@lizsmith was amazing. We were in Fishers for a wedding and my friend made appointments for both of…read moreus. Liz did a great job with my hair and the scalp massage was so relaxing! The salon is set up for individual stylists to rent space.

Tara is a wizard and a genius with color! She has saved my hair more times than I can count because…read moreI got crazy with the box color. LoL I recommend her all the time. She's so sweet, and *cares* about her clients. Good vibes all the way around.

I walked in a hot mess and out a beautiful butterfly! I had a previous unfortunate coloring…read moreexperience, that sadly needed a tremendous amount of repair. Overdone highlights, and a color that turned to black was what she had to cope with, and boy was she up for the task! I walked out with healthier, multi dimensional color that looked amazing! Tara focuses on what her customers need and doesn't quit until you get it. She is definitely deserving of her many colorist awards. If you need a color I would highly recommend going to see her she will do you proud!

I was looking for a small local salon for a facial. Alicia was very professional and was very…read moreattentive to my needs. She communicated well, and the facial really exceeded my expectations. Highly recommend Alicia.

Jen has been my exclusive manicure/ pedicure go to girl for over 5 years. Absolutely always…read morefriendly and a blast to chat with! Lots for colors and sparkles to chose from. Highly recommend