We hired Vision Construction (owned and operated by Eugene S.) in the early part of 2023 to help us…read morewith a sizable job of lifting and stabilizing the foundation of our house. Initially, he was responsive, humble, and communicative, coordinating with the vendors we'd lined up for that phase of work. We enjoyed working with him and found that he was an invaluable partner to have on the ground while we, displaced to another corner of Vermont during the work, weren't able to supervise the various players during this phase. He provided the critical carpentry work that brought the above pieces together. And, the work for which he charged us seemed fair in its scope, and generally in line with the off-the-cuff estimates he gave us for pieces of the project. If this was the extent of our relationship with him, we'd probably be giving him rave reviews. Unfortunately, after this initial period, our experience deteriorated. We engaged him to finish the remaining carpentry work around things like a section of the roof, siding, and porch re-attachment, to complete a reordering of the kitchen and bathroom, and to build a closet in an upstairs bedroom. He finished the demolition and prep work on most of these projects in a timely way, but after that point turned his attention to other clients' projects while offering a litany of excuses for why he didn't have time to get back to our project or claimed, disingenuously, that our job couldn't be a "priority" until the instillation of other infrastructure (i.e., plumbing and electric). From roughly May to mid-August, he made no meaningful progress against the parts of the house that could have been addressed or readied without the above pieces (e.g., siding, closet construction, porch, roof). In some cases this meant there were places where the house was open to the elements. We also had to frequently prod him to provide estimates for the work--from both him and from his subcontractors--laying out steps in spreadsheets/charts ourselves for him to populate with costs and timing; in some cases, the estimates were close to what the final bill was, and in others, the estimate was off by orders of magnitude from the final bills (or never was completed at all), often leading to the feeling of being ambushed by large expenses at random intervals. In short, we felt like we were consistently doing the administrative and coordination that we had expected he, as the contractor, should take responsibility for. Meanwhile, he admitted on several occasions that he had been completing other jobs while ours sat essentially idle, rendering our house a challenge to occupy due to its shambolic state. Finally, after months of little to no progress, our hope dwindled and our patience began to wear thin. We sent him another request and a series of phone/text/email follow-ups for the costs and timeline expected to close out the pieces of the project. At this point, he continued to stall for the better part of two weeks, before quitting - claiming, somewhat inexplicably, that it was because we did "not see eye to eye" - without fully finishing any of the pieces mentioned on which he had started. And, the quality started to decline with multiple instances of jobs that weren't finished to what we'd agreed or done in what felt like a slapdash, "quickest possible to cross the item off the list" way (e.g., incorrect finish; ceiling fixture reinstalled but not functional). The worksite was also left fairly cluttered, which we had to clean ourselves. Ultimately, this put us in the challenging situation of needing to find a new contractor to check the work of, fix, and finish the work of Eugene and, in a complicated market to boot. If you're looking for someone who will give you clarity around the work they can do and when and will follow through on it without a stream of excuses and delays, then based on my experience with Eugene and Vision Construction, I suggest you look elsewhere. We had high hopes when we began working with him, but unfortunately were extremely let down in the end. Attached are pictures of the state in which he left our home when he quit.

From the owner: Taking on all new house remodeling and deck projects. We do custom work, renovations, remodeling…read moreand new builds.

Dan remodeled a beat up bathroom for us and it looks absolutely fantastic. He gave us a price and…read morestuck to it, he was honest, dependable, and really knew his stuff. He cut zero corners and was always professional. I can't recommend him highly enough, we'v had various repairs done over the years at our house and he was the best contractor we've ever had. Go with New North.

We contacted New North to install our new over-the-oven microwave, which also involved removing the…read moreold one. Dan let us know he could squeeze the project into his busy schedule. He arrived on time, sized up the required work and started working. The new microwave was slightly larger than the original which possibly involved cutting into the brick backsplash. Dan determined that he could fit the new one without having to cut into the brick - a very messy operation. The rest of the install went smoothly and we couldn't be happier with the finished project. Dan's very pleasant demeanor was a very nice complement to the whole experience. we would highly recommend him for your consideration.

I'm updating my review because I received an email from Keegan, the sales and operations manager…read more He investigated why the initial estimate was delayed after seeing my negative review. Keegan seemed sincere in his effort to follow up, even though it was months later. Mistakes happen at any company, but how a company resolves issues afterward is important. Keegan emailed me with the long-delayed estimate as promised. While it was late, I appreciate that he completed his obligation to contact the customer. It's easier to ignore mistakes than take responsibility, apologize, and learn from them. I'm open to getting future project pricing from Vermont Frames and potentially working with them in the future. I will update how that goes. I'm changing my review to 3 stars due to Keegan's willingness to figure out what went wrong and then follow up. He deserves 5 stars for that follow through.

I had a post and beam house designed in winter of 2021, the frame built and installed in fall 2022,…read moreand the house was completed fall 2023. I have been living in the house for a month. My overall experience with Vermont Frames is very positive, with a few caveats worth mentioning. If I was to construct a home all over again (please, no), I would do business again with Vermont Frames. I hope, and have confidence, that their work will last my lifetime. The design process is lengthy, but thorough. I worked specifically with Rye, who answered a litany of questions about effectively everything I could think to ask. Rye was extremely patient, and always gave us a wealth of well sourced information that would address all of my questions. He was transparent in describing all of the phases, both for billing and construction, and costs that the project would entail. Vermont Frames had done work with my GC before, which simplified the experience a bit. We first started with a house design, which we made alterations. The design firm that Vermont Frames worked with was competent, and their structural engineers were quick to vet and validate requested revisions. After purchasing the plans, and putting in the necessary deposits, we were given a timeline for milling, and installation. Deposit payment is necessary prior to being put on the schedule. Of course, the construction was ordered during the height of Covid supply chain issues, and labor shortages in the state. Furthermore, construction on the project was delayed due to one of the worst mud seasons the state had seen in decades. Ultimately, our frame was installed one to two months later than expected, but largely due to unforeseen circumstances that plagued more than just Vermont Frames. Vermont Frames was open about the timeline whenever I inquired, despite it being an unfortunate situation. I don't attribute those hiccups to Vermont Frames. Actual installation was wonderful. Once the date was confirmed, their installation team was on time, and actually installed everything in less time than was estimated. Vermont Frames is very clear about the schedule of work, and prerequisites that must be completed prior to your scheduled installation date. Things I wish I knew: - Their design partners are just okay. They're good plans for overall guidance of the project, and the the homes themselves are beautiful, but many details in the plans are just not realistic. These details fall outside the timber frame construction, however (my plans, for example, contained non-standard sized appliances for the kitchen, and made it nearly impossible to have a sink centered under the window - shame on me for not vetting the plans more thoroughly!). Plans cost a few thousand dollars, and revisions a few hundred in billed labor, as billed by the design firm. - I wish I knew more details about the craft of timber frame construction beforehand. Mortise and tenon joinery, the process of timbers checking over time, actual impact of SIP r-values to the overall insulation of a house, etc. Ask all the questions. They arrange to make completed projects viewable for customers, or at least did for me. Ask if this is possible, and see the work in person. I probably would have foregone some of the bells and whistles, and gone for others, if I saw them in a completed structure beforehand. - The SIP work being done in tandem with the frame further simplifies things, but the cost of this work is significant, perhaps even more so than the timber framing itself.

I highly recommend Vermont Mountain Construction. I worked with Aaron and his team (Walter and…read moreSean) on a flooring and sunroom project for 4 weeks in late February 2026. Multiple rooms with carpet, tile and parquet flooring were being removed and replaced with hard wood. In addition, a new French door with side lights was installed leading into the back sunroom. Aaron was extremely responsive from the beginning of the project, from the initial visit, obtaining an estimate, determining start dates, adding any additional services or product needed up to and through to completion of the project. All communications are responded to in a timely manner. His team is always on site on time, professional, hardworking and they do excellent work. I could not be happier with how my refreshed home has turned out and will use Vermont Mountain should I need any home remodeling in the future. Barb H.

Vermont Mountain Construction recently added a front porch to my home. I was very pleased with the…read moreway my porch turned out. If you're looking for a business that returns your calls/emails, shows up when they say they will, and do quality work, then this is the place for you. I found Aaron to be professional, reliable, and accommodating. I would certainly hire him again and I highly recommend Vermont Mountain Construction.