Thank you Sugar Chef for the amazing job you did on the cookies for my daughter's Baby Shower. With short notice on a holiday weekend .. after my order was cancelled by another vendor .. you really came through for me! My guest raved about how delicious the cookies were. Thank you for your prompt professional courteous service!! I would highly recommend Sugar Chef for all your culinary baking needs ! read more

Sugar Chef - Custom Cakes Near Me

I needed a special birthday cake for my mother-in-law's 88th birthday. After reading Yelp reviews, I chose Sugar Chef. I cannot agree with the other reviewers, and am posting this negative review in hopes of helping others. The whole reason I picked Sugar Chef was how they had decorated the cake I offered for inspiration. What they gave me was NOTHING like the inspiration. The only things they got right were the fondant color and chocolate cake. When I pointed this out to the rude person who brought out the cake, she took no responsibility for the errors, and no offer to try to fix the decoration. She only offered to refund the cost and I could leave without a cake...right before we were to bring it for the birthday dinner. This woman had the nerve to place blame on me, saying I wasn't specific in my order. Not only did I discuss what I wanted with Marie, but I put in an email exactly what I wanted, AND provided previous Sugar Chef photos I found online, as to how to decorate and another showing the ganache color. I even discussed dietary concern with buttercream icing as my reason for choosing jam filling. The cake decoration was so pedestrian and could have been done by any reasonably talented grocery store. It had a bunch of same sized roses ringing the bottom of the cake, not around the middle of the cake (as in the inspiration photo). To add insult to injury, there was a lot of buttercream icing in between the layers and very little jam flavor, and although the chocolate cake had a nice flavor, the crumb was very dry. Here is my original email specifying what I was ordering (edited for brevity): 6" chocolate cake Seedless raspberry or strawberry filling Fondant - the pretty blue color, as shown. Due to father-in-laws digestion, he needs to limit his dairy intake, so a lot of buttercream icing would be bad for him. Please use the Sugar Chef image as a reference for putting a decorated band of flowers around the perimeter of the cake, in colors that go with the fondant. Decorate the top with or without additional flowers, with or without "Happy 88th Birthday," or a combo. Most of all, the cake must be delicious. I was so upset, I ended up sending two emails during the celebratory dinner, sharing my dissatisfaction regarding the ordinary decoration that wasn't even placed where I requested, and again when we cut into the cake and I saw the large amount of buttercream. I felt in my rights to ask for compensation on such an expensive cake, solely on those order details not being followed. I didn't even let them know the cake was dry. It's been a week and I've not received an email reply, a call, or simply a credit card refund. Their lack of following specific order details, execution, and taking responsibility has forced this poor review. Shame on them. read more

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Wish I could include a review on the actual product but sadly I cannot. When thinking of a place to get a custom cake for baby shower, my mind went to Sugar Chef by default, as they had done my sister's wedding cake circa 14 years ago. Their products were always visually appealing, and I remember the New Yorker cupcake from their downtown WPB store being fantastic as well as several other flavors (bummer when that store closed). I don't know if it's new ownership or what but I'm disappointed to say the least... I booked a custom tasting (on 2/28/24) through SquareUp (which redirects from the Sugar Chef website), included the date & time for the appointment (3/9/24) which was well within business hours and farther than a week out, and included all the cake flavors/information. Receive an automated response via email and text that my "appointment request is awaiting review" and to "look for a follow-up message soon"; never received any follow-up whether it be by text, call, or email. Cancellation policy asks that you let them "know at least one week ahead the 3 choices of cake and fillings" (did that) and that if you need to cancel, to "cancel at least 1 week before the beginning of your appointment" (never got a confirmation so was the appointment even on the books?). Was going to leave a voicemail but their voice greeting says email is the quickest way to reach them... emailed asking if someone could confirm if the appointment was scheduled, no response. Could I go ~20 miles out of my way as a pregnant woman and drive to an appointment that "may" be on the books? Of course. Will I? Absolutely not. What's the guarantee that if the appointment is "on the books", that all the flavors I specified will be adhered to, when I didn't even get a confirmation in the first place? Clearly they don't need my business if they can't bother to check their online bookings. Oh, and $45 for essentially three cake slices? A bakery more local for me provides six for $50, and confirmed my appointment smoothly. Please do better with your communication to potential customers, Sugar Chef. read more

We can't say enough about how thrilled we were with the beautiful and delicious cake that Leah and her team made! It was like a black forest cake with buttercream icing - everyone loved it! We wanted a very special cake to help celebrate my father's 95th birthday. He is from Bavaria Germany and Leah was able to have a print of the Bavarian flag (blue and white checkered) - in my father's favourite colours. We had a wonderful party with close family and he was so delighted - gobbling up every last bit of his piece! Thank you Sugar Chef!!!! read more

I loved this cake! She did it last minute and still made it sooooo good. It was for my grandmas 85 bday and she was so happy when she saw it. All her friends loved the taste and were so shocked. I will come back here for sure! read more

Sugar Chef - My gma and her cake - Custom Cakes Near Me

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The most beautiful a d best tasting cake we have ever had . They listened to what I requested and exceeded expectations ! Women was very helpful on the phone ! And stayed in contact whole way through right up to delivery of cake . Sent me picture of cake before she even delivered it to make sure I was happy ! So delicious can't wait for next occasion !! read more

Sugar Chef - Cake for my mother in law !! She was so happy with this beautiful cake! - Custom Cakes Near Me

Did they follow directions? Yes. Beautiful cake? Yes. Professional and responsive? Yes. Did the cake taste good? NO. Just terrible. NO. I think this place does a great job of branding, beautiful website, and gorgeous cake decoration... but as for taste and flavor, I really am speechless here. And for the price, just truly unfortunate and disappointed. Conclusion, just taste before you buy! Unfortunately we are from out of state, so that was not an option... lesson learned. read more

I ordered a Covid inspired Birthday cake and it was beautiful. I live in Texas and wanted to surprise my friend with a cake and ordering was very smooth. Thank you for everything. read more

Sugar Chef - Lysol Birthday Cake - Custom Cakes Near Me

The lactose-free cake I ordered was incredibly disappointing. The bakers just photocopied our designs onto edible paper and then shoddily wrapped it around the cake. The cake's appearance was bad, but its taste was even worse. Deserts have more moisture than the layers in our cake! (The chocolate layer was practically inedible; the vanilla layer was thankfully better.) No one in our 12-person party finished their slice, including 3 kids. What a waste of $300. read more

This place was awesome!!! The cake, cookies and cupcakes i ordered for my wedding were soso yummy!! The way everything was presented and prepared left me speechless!! I could not be more happy with how amazing everything tasted and looked!! The vanilla cupcakes with nutella filling were a fav and so were the sugar cookies!!! read more

Sugar chef was incredible to work with. They had my "pancake" cake vision come to life and were able to work with me on relatively short notice. I am so impressed with not only how the cake looked but how delicious it was! Will absolutely be using them again. read more

Sugar Chef - Custom Cakes Near Me

Hired Sugar Chef for our wedding cake and Surprise groom cake. They did excellent job on both our wedding cake was 3 different flavor tiers with cascading chocolate strawberrys. (So yummy). Grooms cake was a mini hearse yes I said hearse and the design and detail was wonderful. Was sooo happy with it. Hubby loved it. Ohhh and the cake was delicious. Thank you for everything. read more

Sugar Chef - Grooms cake mini hearse - Custom Cakes Near Me

I found this bakery while browsing Yelp for cake bakeries in the area for my SO's birthday. I'm so glad I decided to order from Sugar Chef. Marie and Leah are amazing people to work with, as they were both communicative, flexible, and informative. I ordered a small custom birthday cake and after describing the flavors and style I wanted over the phone to Leah, I picked up a beautiful and delicious cake a few days later! They were extremely accommodating with the pick up time, considering the hurricane warnings that were in place! Thank you!! read more

Sugar Chef - Vanilla cake layered with strawberry jam and French vanilla buttercream, topped with fresh strawberries and their strawberry macarons. - Custom Cakes Near Me

Super nice people. Excellent cakes. Talented staff. I had a quick turnaround birthday request that other businesses would not entertain and this business made it happen. Forever a customer. read more

Sugar Chef did a phenomenal job with a last minute cake for my 1 year old. Marie was not only flexible and accommodating but also so amazing to have made the most delicious custom cake during this interesting time of our lives. Given that it was last minute and also the holidays, Sugar Chef bakery was willing to work with us. I am so grateful to Marie and the entire Sugar chef staff for a memorable New Year's birthday. I am definitely ordering again for all occasions worth having a great delicious cake. read more

Marie and her daughter have been great. They made an amazing cake for my husband's 50th birthday! Marie worked patiently with me on the design and saw my vision and really made the cake way beyond my expectations. I got my Greek columns and writing, the cake was absolutely looking stunning. They delivered it on a Saturday and when I saw it for the first time, I actually cried, that's how beautiful it was!!! I ordered two tier, the bottom was an almond cake which was very moist and delicious. The top I wanted a pistachio flavor as that is my husband's favorite and even though it's not a popular cake flavor, Marie really came through and made an amazing moist pistachio cake which was a big hit and a total success. Thank you so much!!! From now on, this is my to go place for a cake!!! Delicious!!! read more

Sugar Chef - Custom Cakes Near Me

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Our cake was so beautiful and just so delicious! We went with a simple buttercream finish. We asked for subtle hints of Mickey Mouse heads on the second layer to pay homage to our engagement in Disney World and asked for white on white ribbon with rhinestones for each layer. Literally exactly what I imagined - even better! Thank you for making our wedding cake beautiful and more importantly, delicious! read more

Sugar Chef - Our beautiful cake 1/28/17 - Custom Cakes Near Me

My husband and I went to Sugar Chef for our wedding cake. Our friends used them for their wedding and my husband, who is a chef, stated that it, "was the best wedding cake he ever had". Our tasting with them was incredible.... every single tasting cake was divine! We decided on carrot cake for the wedding and asked for individual cakes. All of our guests raved about the delicious cake and the presentation. We cannot WAIT for our year anniversary... we will get to have the top tier! YUM! Thank you Sugar Chef! Everyone should go through you! read more

I worked with Kate to design both our wedding cake and the grooms cake I got my husband. Kate was so flexible and patient with me and made my vision really come to life! She actually seemed passionate and excited to help me come up with something really special and memorable. The cakes were fantastic and she had no problem making any changes we needed. On the day of, the cake was there and looked amazing! Our guests raves about the presentation and the taste. Thank you Kate!! read more

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If you need a great cake do yourself a favor and order it from Sugar Chef! Our cake was AMAZING! Not only beautiful but hands down one of the best I've ever had! Our guests loved it! Thank you so much Kate for accommodating our last minute request! read more

Kate did a fabulous job on my mom's 80th birthday cake! I sent her a photo of a cake from Pinterest. She did a perfect re-creation, delivered on time and it was delicious too! read more

Sugar Chef - Custom Cakes Near Me

We used sugar chef for our baby's gender reveal. She did an incredible job. The cake looked and tasted amazing! Pricing was reasonable and the service was top notch. Would highly recommend! read more

Better than I could of asked for! Super prompt with responding to emails, cake was beyond expectations and tasted phenomenal! read more

Sugar Chef - Custom Cakes Near Me

They accommodated us last minute and made an amazing cake for our bridal shower. Delicious!!! Thank you so much.

Kate made the most beautiful cake for my bridal shower that was absolutely delicious too!! I sent her a Pinterest picture and she captured it amazingly down to the ribbon. This will not be the last we order from you! Thank you for making my shower so beautiful!!! read more

We bought our wedding cake from them 2 years ago and we get our top tier remade every year for our anniversary. First off we had a large tasting party with 7 people and Jennifer accommodated all of us. We tasted 6-7 flavors and fillings. Every single one of them was amazing. Even flavors people normal weren't crazy about we're tasty. For our bottom tier we picked marble cake with Belgium dark chocolate filling. The second tier was Vanilla rum and Fresh Raspberries filling. The top tier and our favorite flavor was vanilla butter and Champagne & Strawberries filling. Every single layer was delicious and the guest raved about the cake. As I said instead of not eating the top tier and freezing it we started our own tradition and reorder the top tier every year and each time it's amazing. They even redo the design every year and it looks just like it did on our wedding day. I can't say enough about how fantastic their customer service how the bent over backwards to make you happy. They don't forget the little things like checking in with you, making sure they tell you on your wedding day that the cake arrived at your venue and following up afterwards to make sure you loved it. We will order a cake from them every year as long they will bake them. If you want a company that goes the extra mile and makes a cake you will love this is your place! read more

Kate was amazing throughout the entire ordering process and really listened and understood exactly what we wanted in our cake. Everyone marveled out how beautiful it was! Of course, it tasted amazing-we only wish we had more of her incredible strawberry shortcake! Her decorating really is amazing! Thank you, Kate, for doing such a great job and being so delightful to work with!! read more

Thank you Sugar Chef for making us an amazing wedding cake! You nailed the galaxy look with speckled stars! The strawberry champagne and carrot cake was delicious! For 50 guests, the two-tier cake was just enough for our guests. Next time, I would request a bigger cake so everyone could try both delicious tiers! Thank you, again! I would recommend your company for any event. read more

My future bride and I went in this evening to taste cakes to pick for our wedding. My hopes were so high because the reviews were great and believe me I wanted my future wife to have no more stress than what she currently have with her job and the wedding. Needless to say we were not happy with the samples that we tasted. First of all there was nobody there to tell us what it would cost if we wanted anything extra. Secondly the two samples: 1. A vanilla cake 2. A chocolate type of cake Were what was chosen for us to sample....we had a tasting a 7pm since we both work. It seemed as if the samples were made the day before and were extremely dry. I would have complained but the person showing the samples was very nice but not so helpful. She was not able to give us any information but she did take our names down with email addresses. I would hope that the owner of the business reads this ands contacts me because as a manager of a business I would like to know this. I generally would not send this type of note except I do not have any information for the owner of this business......needless to say my future wife is not happy and more stressed out more than ever. With the presentation that we were given....I would suggest not to choose this location for your important occassion. Freddie read more

We work together at Tanya & Tim's Wedding a couple of weeks ago and I can't say enough good things about Sugar Chef. Not only the couple was happy with the service they provided but also the cake was simply delicious!!! read more

Nice Little Thurday! Strolled by and stopped in the Cityplace location. My better half and myself split the New Yorker and Cookie Monster. Cookie Monster Cupcake had an Oreo at the bottom. This fat kid loved it. read more

Their cakes and customer service are outstanding! I bought our daughter's birthday cake from Jennifer last Saturday. It was a beautiful three-tiered cake with purple icing. Unfortunately, I had a mishap on the drive home and the top tier knocked against the side of the box. Totally my fault, but I didn't want to ruin my daughter's special day, so I raced back to the shop and asked for help. Jennifer could not have been nicer or more accommodating. An hour later, she repaired the cake to its original state. It also helps that the cake was delicious! I highly recommend their red velvet, if you're a fan. Please frequent this business! read more

We had an at home wedding reception after our destination wedding and the folks at Sugar Chef did our cake. Expensive, but worth it. Wh, you ask? To start, they use only fresh ingredients and start from scratch. I bet a ton of bakeries use box mix and go natural on only some ingredients. I despise a cake if it doesn't have light, fluffy icing. Sugar Chef's icing will make you drool. When you sample their cake, they are all moist and perfect and you will be blown away by the flavors, but even the simplest option will blow your mind how yummy it is. They also have fantastic designs and work with you to make it perfect. My mom did all the cake customizing but the real surprise was how wonderful it all turned out. read more

we got our wedding cake through surgar chef and got rave reviews! we did a basic chocolate and vanilla cake but both were absolutely delicious. Our wedding cake was gorgeous and perfectly customized for what we were looking for. I was so so happy and have beautiful memories of my gorgeous cake :) read more

Easy to work with and contact, professional, very tasty cake (Vanilla with Lemon Buttercream filing) and icing (Italian Merengue Buttercream) , and decorated cake beautifully to order. Also, very easy to transport, cake was sturdy. We are from Macon, GA, and ordered the cake for my mother-in-laws surprise retirement and birthday luncheon; Everyone enjoyed the cake! Thank you so much! We know where to go in Delray/Boca! read more

Cake tasting was terrible. We drove all the way up from Parkland, and we're given maybe 10 minutes of their time. They brought out to measly dried out pieces of cake chocolate and vanilla and asked which one we wanted, I've been to two other cake tastings after theirs and each brought out five different cakes to taste. They rushed me through my meeting and really didn't care about what I wanted. As a bride the cake is very important to me and I didn't feel like it mattered to them. They can keep their cake, I found a much better place, maybe if you're spending A fortune on one of their cakes they will give you a little bit more attention, but if you are I hope you try their cakes because they don't taste very good at all. So happy I found a different bakery to go with, you need to work on your social skills, you're gonna lose a lot of customers, you should make every bride feel special and you do not. read more