We have been dealing with a gentleman named Jerry. Jerry is so quick to respond to all requests we…read morehave put it. if he does not call us the same day to arrange something he shows up and has made sure that the maintenance required is addressed. So much Better than Andy who we use to deal with from the last property management who could care less about the state of the grounds or the people working so hard to live in this building. Jerry really is taking steps to make this building a better place to live. I finally feel like the building is in the hands of someone who cares about the living conditions of the tenants. We LOVE JERRY!!

I have been living at one of the properties just about 3 years coming up and one of the strengths…read morethat they have is Mariana! The property manager. She is attentive, she keeps you up to date on things and she gets things done rather quickly! Shes very kind, understanding, and level headed! I've enjoyed my stay because of that efficiency. I also like that you are left in peace unless you need someone to come visit for maintenance. If they have maintenance over, they give you proper notice you. Also love that they offer online payment with no extra charges. I deducted a star because the surrounding area with upkeep, sometimes can get out of hand excessive dog poop around the property , grass overgrown and an older building but overall, I'm very happy!

Real Property Management Commonwealth is one of the most pathetic property managers I have ever…read moredealt with in my decade of living in the Boston area. The landlord hired RPM-C after we first moved into our apartment (within days) because of multiple issues - including Central AC needing to be replaced, pipes leaking, and washer/dryer leaking and broken. Over 3 months later, none of the above issues were fully addressed. Specifically the Central HVAC needing to be replaced (above upstairs bathroom). All the while, communication was horrible. Contractors were showing up at 7 AM unannounced, property manager nowhere to be found, texts messages unanswered. We were forced to manage the property and manage the project, all the while without access to an upstairs bathroom and AC during hottest months of the year. We eventually ended our lease early due to the ongoing feud with landlord (landlord refused to discount; was likely fed false information from the property manager). Upon exodus, the property management group had the audacity to blame us, the tenants, for all of the issues, byproducts of the issues that we inherited upon entering the lease only 3 months prior. They covered themselves by blaming us, and we did not received our security deposit. You are better off managing a property yourself than employing this pathetic excuse for an organization.

I am renting my condo for September 1. I wanted to get everything done and finalized for a lease…read morefor the tenants I found and REAL Property did an amazing job about making the process sooo easy for me. They created a very professional lease, they honestly take care of everything! They answered all of my questions and were very, very informative when it came to things that I was unsure about. I was lucky to have found my own tenants, but they can provide candidates as well. They really do everything. I worked with Bud and Glyn. Both super nice guys. They definitely know what they're doing. They got back to me so fast and everything was done within 24 hours. Quite impressive. If you want to rent your place or make sure that it's in good hands, use this company. They won't let you down. Reasonable prices and now I can kick back and be an absent landlord:) Thanks REAL!!!

My partner and I have been working with Arborview Realty - Nate, Christian, and Meredith - for…read moreseveral years through the buying and selling of two JP homes now, and I couldn't imagine a better team of people to help guide us through the process. After our most recent purchase of a single family home that Nate skillfully helped us navigate, he then helped us sell our condo. When I say he worked some serious magic, I mean it. Nate was able to help us get our place ready to sell in a three week timeframe, host a weekend of open houses while we were on vacation in FL, and then coordinate the offer that came through three days later. Nate's knowledge, attention to detail, honesty, and wonderful communication style make him a joy to work with. He always handles (what I consider) a very stressful and fast moving process with ease, professionalism, care, and always steered us with our best interest in mind. Working with Nate was a pleasure, and I know that if/when I ever need to move again I'll be reaching out to Nate!

Arborway Realty was fantastic to work with; we found them to be honest and straight forward about…read moreevery aspect of the experience. Their ability to pull together a team (Manager, Painters, Cleaner, Mason, Inspector) got our JP Condo on the market as fast as possible in the Spring of 22; truly incredible efficiency in building prep. Christian's market knowledge was very helpful in evaluating the offers and closing in a rapidly changing market. We chose to work with Nate for the subsequnt purchase of a 2-Family in Roslindale and the experience was equally positive. Nate invested significant time and effort helping us eventually find and then evaluate opportunity in the house we chose. Because the house was a fixer upper with significant work to be done, Christian, a licensed builder, provided incredibly helpful insight into the cost and the nature of the work necessary to bring the house up to date. Since closing, both he and Nate, continue to be very helpful as the renovations get under way. I provide a very high level of service to my clients and I expect that from other professionals. I was not disappointed. If you are ready to brave the Boston RE Market, you won't find a better team to back you.

All the reviews here are from landlords who use G&G's services. I would like to provide a tenant…read moreperspective. I recommend not renting a place managed by G&G. They impose illegal fees on tenants (lease signing fees, which are illegal in the state of MA). Their employees are unprofessional; they don't respond to emails promptly and make threats about removing tenants from their apartments without reason. Their employees also lie about policies. The repairs they perform are substandard-- things almost immediately break again after being repaired-- and often take upwards of a week, leaving tenants without access to basic utilities for extended periods of time. They leave areas of their properties dangerously and disgustingly unmaintained.

Rob has been awesome helping me manage my rental - he's quick to respond to tenant requests /…read morerepair needs with his own team and quickly coordinates high quality work from external experts when needed. He also provides monthly statements with clear explanations of any repairs / requests from that month. I'm lucky to have found him & the team at G&G!

I went to college in Boston and then continued to live in the city afterwards. I have lived in a…read morehandful of buildings as both a renter and owner, and I can say SBC2 is the best property management company I've had. My condo board has been dealing with a very difficult and complex situation and SBC2 has been knowledgeable in handling everything. Melissa Messier is the property manager we work with and she is excellent. I would highly recommend.

Suzanne Sepulveda is rude and incompetent. She behaves as if it's not her job to provide good…read moreservice. We recently bought a condo in the South End in a building managed by SBC2. Since we had a tight window between our closing date, our moving date and the expiration of our lease, I reached out before the closing to try and facilitate our move-in. She basically told us to call back once we were owners. Then, we asked for 3 FOBs for the front door. They took 3 weeks to arrive, in an envelope addressed without a zip code. The envelope had been compromised and only 1 fob arrived. We've been arguing with her all morning about this. Also, now, 30 days after closing, our names are still not in the building directory. She is clearly not interested in making things right until she's pushed. I'm going to find out if we can fire them.

My experience renting from this company was god awful. They never answer their phones or follow up…read moreif you leave a voicemail, and they kept 400 dollars from my security deposit for breaking one of the blinds in my room, only there were no blinds to begin with, I BOUGHT them. When asked calmly about negotiating that price the owner of the company said, "take me to court!" completely unprofessional, do NOT rent from here!!

I felt like I had to write this so that the next tenants to rent from them would have a better…read moreexperience. I just left an apartment that was managed by this realty company. I loved the apartment from the basement to the balconies it was great. What I didn't appreciate was the experience with Edge. First incident: My roommate and I lived there for 2 years and we didn't have window screens so mosquitos and flies were flying into the apartment by the masses. We sent a request to have them added in the Summer. It never happened. My roommate and I logged into the portal we use with them and saw our request was canceled. We never requested that. Yet somehow months later in the WINTER, maintenance, who came to replace a door for us that had a hole in it, came to check the windows as well for screens... We said that would have to wait for the warm weather again because we had to insulate the windows which was recommended since the apartment had drafts from everywhere and had poor insulation. Yet they never came back. And according to "Section 410.551 - Screens for Windows The owner shall provide screens for all windows designed to be opened on the first four floors opening directly to the outside from any dwelling unit or room unit provided, that in an owner-occupied unit, the owner need provide screens for only those windows used for ventilation." We have been like that for two years... Second incident: I reached out through their portal and called their emergency number when a faulty smoke alarm was triggering all the alarms in my apartment. It was a wired alarm and didn't know what to do. When reaching out to the two emergency options (a phone number to call or a message in the portal to submit), no one replied until the next day. The faulty alarm kept going on for hours into the night and I didn't want to break it and be liable for something that isn't mine. My question is why have an emergency contact number and portal if they don't work? And judging from the other comment on this page it seems someone had a similar issue of no response. Last incident: When we were about to move from that place we had some realtors notifying us via text that they would be taking pictures of the apartment. The thing is they texted my roommate and another number that wasn't mine. I never got that notification and my roommate was traveling at the time. So while using the restroom, two women were walking around the apartment and knocked on my BATHROOM door. I was both shocked and embarrassed. After discussing it they realized the mistake and apologized although I must admit they didn't seem to care about it all that much. I was upset but mistakes happen so I brushed it off. But in the upcoming weeks my roommate texted me two more times on different days telling me that they had texted the wrong number again to show off the apartment. Do they not have the information correct in their system or are they that careless with it? She had to text them back stating they were texting the wrong number. When they finally got it right, I was exchanging messages with one realtor who asked if they could come in at 1130 AM one day. I agreed on the time, yet they walked into the apartment at 1105. I was upset because I was working from home and had important information out. So I brought up the time and she stated that she was correct. But after checking her texts she saw she made the mistake. I am giving it two stars just because the portal feature was great, but I've moved around Boston and this was my least favorite experience on management. Part of me feels it was because the apartment was located in an area filled with college students and brushed it off as just other kids coming and going. But hopefully, this may provide some insight into the areas that need work.

Benjamin did a terrific job in his efforts to find me a home. I'm partially biased, because he's…read morethe brother of a good friend of mine. But nonetheless, I can honestly report that he was kind and patient during my search. He's a wonderful agent.

Ben has been great as our property manager. Always timely and organized. Our fridge had broken and…read moreBen came right away to fix it, and even installed a new lightbulb he grabbed from downstairs. He always goes the extra mile when responding to service needs and does so right away!

Nathan went above and beyond in helping me out in every way possible. Great value and very…read moretrustworthy. Highly recommended.

As another reviewer did, I opened a Yelp account just to leave this review Nathan has been…read moremanaging our property for about a year and in that time our fees have increased substantially while no work has been done to maintain the property. In two years we have received only two "financial" reports and to call them that is being kind. What we got was late and had numerous errors and looked like it was cut and pasted together. For what we are paying them I expected a lot more Reading the other Yelp reviews here I was not surprised by the other negative experiences others have had working with Channing Real Estate