I've had a very disappointing experience with this company. My bank confirmed that my payment was delivered on time, yet they insisted they had "no idea" it arrived and offered no real help in resolving the issue. The communication felt unprofessional, and I was left to chase down answers myself. This level of service is unacceptable, and the lack of responsibility from their staff made the situation far more stressful than it should've been. I hope they improve their customer service and follow-up processes moving forward. read more

I cannot adequately describe how absolutely atrocious this management company is. I would give 0 stars if i could. The employees are rude, dismissive, unprofessional, terrible at communication, never follow up, and rarely complete the job fully. They are completely uninterested in doing their jobs well. VERA IS THE WORST. read more

Hodan Property Management is all about profits at the expense of residents at the Condo Properties they serve. They forget that they are EMPLOYED by the residents of the properties they provide (limited) services for. They are typically unresponsive to resident issues until hounded relentlessly. They institute expensive "assessments" to residents without residents having voted on them as required by law. I urge any Condo Associations considering a property management to pass on Hodan. read more

ZERO STARS! They used to be our Mngt. Company several years ago and finally after over a year of HIDEOUS SERVICE our condo board fired them!!! They were supposed to fix our windows and they just lip serviced us for over 2 years and never did anything! RUDE STAFF! Severely messed up our roof by ignoring a leak for over a year causing SERIOUS WALL TO WALL DAMAGE TO MY UNIT and didnt think their stalling over a year was a problem! NEVER HIRE THESE Imbeciles! read more

This is a very good company, definately reccomend. The people that work there are very responsive and dilligent in their work and my property was expertly managed throuought my time using their service!! read more

We lived in a Hodan managed building from 2017-2018 and it was not a good experience. The building was not well cared for, and there were multiple issues during our short stay (elevators broken, multiple water leaks). They refuse to talk with renters and are slow at getting anything done. Our building had a serious water leak problem that they knew about for almost a whole month before it was fixed! They shut the water off multiple times to the whole building and did not post any notices, and they will not add renters to any email lists. Noise complaints for neighbors throwing parties past 2 AM lead to nothing, despite there being a whole set of rules and regulations specifically prohibiting it. Anyone looking to rent a unit in a Hodan managed building, I would advise against it because you will have to constantly be in touch with your owner playing telephone with the management company if anything is wrong with the building (and if your owner is slow/non-responsive, good luck getting anything fixed). I also would not want to own a unit because they just did not seem to care about the building itself. read more

This company is the worst management company that I have ever worked with. Unresponsive, uninterested in helping the people that they are paid to help, didn't help with the transition to the new management firm AT ALL. Stay away! read more

They have been managing my building for almost a year and a half and are just short and rude. They are paid through my condo fees but don't do anything. I discovered my entry number was incorrect and called 2 weeks ago, apparently they have a company that handles this for them, now 2 weeks later nothing has changed and apparently my calling to complain is not to their liking, Victor couldn't hang up on me fast enough. A few months ago we received form's requesting our information but apparently mine was just ignored. read more

Awful awful awful management company. Takes zero responsibility for the building the manage. Ignores repeated direct requests from owners. Won't pick up a phone. Won't fulfill BASIC management responsibilities. If you hire them, I believe you will fire them within a year. read more

I'm a contractor that does alot of work for one of the associations that Hoden Property manages. The property is a private street in Buyrlington with 25 single family homes, I can't tell you how many times I have had to push the association board to get paid. And the fault is not on the association board members, they copy me on all of there emails & text comunications that concern me with Hoden. Over and over again they have to remind Hoden to payout the invoices that they submitted. If it wasn't for my relationship with a street of 25 wonderful home owners and the association board members always trying to get payments sent to me in a timely manner I would have been long gone by now. You better "pull up your boot straps" Hoden. There seem to be alot of people that don't have any good things to say about the way you conduct business . . . B-Out! read more

I would give 0 stars if possible. Our building just fired Hodan after years of unhappy and sketchy service. 1. Patriot Cleaning, their cleaning service is not registered with the secretary of state. Numerous attempts at getting proof of insurance for them has been unsuccessful. 2. They have overcharged for many services (compared to market prices). 3. Our books have been shoddily handled. They do not use a standard accounting system and for a long time we (the board) did not have access to large sums of money. It took several requests to see copies of our financial statements. I'm pretty confident that if we hired an auditor we would discover mass amounts of fraud. They have been late paying several major bills (water for example). Their employees have been rude and unresponsive for years. read more

Terrible. Truly terrible. Even 1 star is too high of a rating. I did not willingly sign with this company, rather my building was bought out halfway through my lease. If I had been informed of what sort of company this was, I would have moved out at any cost. The level of customer service is abysmal; I have never spoken to an employee who was not rude, incompetent, or both. Convincing a representative to send someone over for any sort of repairs is like pulling teeth (I have never successfully gotten any work done in the apartment without calling Alpha for at least three consecutive days and sitting on hold for at least 10 minutes). DO NOT RENT WITH THIS COMPANY unless you enjoy being treated like utter garbage for having the audacity to ask your building manager to actually manage the building. This is an absolutely heinous corporation. read more

This is the worst management company, they never get anything done. I am even suprised how they stay in business. In our building we needed to manage everything ourselves on top of that they even spent our entire budget, I still don't know on what. Don't hire them! Totally the worst! read more

Really confrontational for no reason. I have dealt with Hodon for a while and have had a number of major issues: 1. Was accused for a leak that turned out not being done 2. Having work authorized at my apartment without consent 3. Refusing to give me a direct contact for the HOA I am now investigating action against them. DO NOT USE THIS COMPANY!! read more

NOT DEVERSING OF ANY STARS . The WORST Management company I have ever dealt with: - Lack of response - POOR customer service - they are not even nice on the phone. - They do not follow-up with any of the work at hand - They do not take responsibility - They LOVE to pass the buck will definitely report them to the better business bureau. read more

Hodan Management is completely incompetent, their communication is terrible and they have been fiscally irresponsible with our association. They hired sub par contractors to replace our roof; which led to water damage of the units on the top floor. They have cashed checks for condo fees and neglected to adjust the ledger leading to balances which were not accurate. At present they are holding upwards of 70K for window replacement that has been put on hold to due to covid and instead of allowing the association to access the money for an emergency the association has had to weather an additional assessment in the middle of a pandemic. read more

Horrible!!! We pay our condo fees on time every month and there is never any money for what we need done. Horrible response and they just don't seem to care about our development. Horrible response. Always have an excuse. We would consider selling condo be cause of this company, but right now with the market it really isn't an option. read more

Horrible customer service. Rude and unresponsive to requests for lender condominium docs that we purchased. Actually hung up on us and sent the call to a full voice mailbox when we called back. TOTALLY UNPROFESSIONAL!!! read more

They do not even deserve one star. We have lived in this condo for 20 years with four management companies and Hodan wins the prize for the worst! Accounting was extremely sloppy, supervision of projects was non-existent, and response to questions was neither timely nor true, They make up all kinds of stories to justify their poor on-line reviews saying that the complaints come from disgruntled residents. If we are disgruntled, it is because Hodan never delivered on their promises. read more

Unresponsive, rude, and irresponsible management company. They dropped the ball consistently and managed our finances in a shady and shoddy way. We eventually fired them. Please be warned - they are not to be trusted. read more

I hope there is a choice for 0 star. I read the review and begin to wonder if we are talking about the same company. AVOID THIS COMPANY. I live on the first floor, people above me smokes, cause a fire and burn a hole on my wall. So they just let the hole sit there for almost one year because people above me declare they cause the fire. I live in Boston, so imaging there is hole on your wall for winter. The room under me bedroom has a water boiler that supply hot water for the whole building. Every time it heats the water up, the fan runs, and I can hear the noise and feel the vibration. My manager Lee do try to put a insulation but for which is not useful. And he tells me this is what it is. Now there is another louder noise which make a vibration that wakes me up during night I have no idea what causes it and where it comes from. I tell Lee using whatsAPP, I open a tick online. And they don't respond. So, if you work with this company, I really wish you great luck. read more

I strongly recommended using Hodan property management as your building management company. I am a Trustee on the board of 12 Pond Lane in Arlington, MA. I always feel they are looking out for me in terms of keeping the condo fees at an affordable price, although making sure we have enough money in reserves to deal with building emergencies. I am always happy with their response when we had a couple of building emergencies. I've also been happy with building upgrades. I've been happy with window, roof, building pointing, and especially furnace replacement. It has also saved thousands of dollars in energy costs. I was also happy with damaged structural repairs from an accident. It's always clean with light replacement and it's always cleaned in the parking lot and carport areas. from the cleaning company. It's always plowed in the winter and it's always landscaped beautifully in the summer. It always maintains and upgrades the laundry room as needed. I know I can call the office during the week and I can reach I can reach their 24/7 emergency messenging center with any building concerns. I can assure you, you will be happy and I have always been treated wonderfully from the staff at Hodan property management company. William deMontigny read more

Hodan Management is a truly irresponsible company that fabricates lies in order to make money. Last year, I rented a unit in one of their "managed" properties and they were nothing but rude. I called to ask questions and they refused to talk to me. When I left messages they said I never called despite the fact that I have phone records to prove it. They also charged me for fees which were not proven. I received a "noise" fee for having the cops called to my unit for a party. However, no police ever came to my unit... EVER. I would definitely recommend not renting a unit from this company. I would also recommend not having them manage your property if you are an owner as they are dishonest and rude. read more

Absolute 5 stars Have managed our building for 6 years Staff is fantastic. Responsive always Have kept our property up to par. Recommend them !!!! read more

would have preferred to give zero starts. undoubtedly the worst property management company out there. unprofessional, unresponsive. unreturned phone calls and emails. read more

Not worth one star...but since I want to be able to let people know how bad they are it's what I have to do. The WORST customer service I have ever dealt with, they cannot keep records straight, non-responsive. Trying to tell me I owe all these HOAs and special assessments when I pay in advance for my HOAs and took care of 3 months of special assessments in one check. I have tried multiple times to get to the bottom of it and they don't reply and they just keep changing the amount due in my account..went from $700 something to $110 to $220 and today it's $366...still nothing from them! One thing they know how to do is cash checks! All of mine have cleared! I would love to see them audited!! read more

Myself and my husband purchased a condo in July---Victor the property Manager is rude and does not follow thru on anything he says---Hodan Management is useless!!! read more

They absolutely dont even deserve one star!Unfortunately you have to pick one star to be able to complete your review. I have lived in my condo for 18 years, and have never witnessed a worse management company. They made lots of promises which they never fullfilled. They caused more problems,and left here leaving us an absolute mess. They never returned phone calls, and always had an excuse.I'm not one who.would ever write a review like this, but they totally deserve it! My recommendation is RUN AWAY AS FAST As YOU CAN if this so called management company comes anywhere near you!!! read more

Hodan Property Management is horrible!!!! I advise anyone interested in their business to reconsider!!!...They do not take care of their clients!! When dealing with a parking matter at my condominiums they were incredibly rude, and not only that, but they were not concerned about helping me at all. They make me hate where I live. I am trying to move out of my condo entirely because of them. read more

Horrid company. Never respond to emails or voice mails. Some how no one is ever in the office. Avoid! Do not buy any properties managed by this company. read more

Definitely a 4.5. Hodan has managed our building for years and the Staff is always prompt with their response time, courteous and helpful. The management staff as well including. Vera is extremely knowledgeable and professional. I find them to be a Terrific company in all areas of property management read more