Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

After living in the area for a few years now and having a dire need for a trustworthy jeweler, I am…read moreso glad I have found a jeweler I can trust for life. A sentimental piece I've had for years needed repair, but other local shops didn't leave me with a good feeling. That all changed when I met Mr. Thomas. It was clear that he had a passion and extensive experience early on in our first meeting. He listened to my needs and made recommendations. The final product is amazing and better than before. I would strongly recommend this shop! Unlike the box-store brands, this is where you come for personal service and lasting relationships!

So scattered. Can't get anything done. Gives you a time estimate.. multiply that by 3 and you still…read morehave to keep coming back to remind him to work on your jewelry. So unprofessional. There are plenty other jewelers around. My time is valuable and my patience is up!

great place to get rings and chains, big selection. I will not go anywhere else, the best jewelry…read morestore in Nashville and a they are a very fair price

I used Peacock Jewelry for a simple necklace repair and was unfortunately very disappointed with…read morethe experience. I was in a time crunch, otherwise I likely would have gone elsewhere after hearing the quoted price, which I felt was significantly overpriced for such a simple repair. To make matters worse, when I went to pick up the necklace, they did not accept cards and did not have enough change for the cash I provided. Rather than finding a solution, they simply shorted me the difference. Overall, I found the experience to be both overpriced and unprofessional. I would not return or recommend this business.

Absolutely the most rude jeweler in town. Came in to ask questions about diamonds and he refused to…read morehelp answer any questions and just said he can't help or give me any answers. Just denied, denied and denied. Asked him if he could help me understand the difference from sales from 2010-2021 and he said he could help me and didn't know. I asked him how long he has been in business since, and he said the late eighties yet said he couldn't tell me anything about the business and prices. I thankfully went down the road and had a greater and sweeter experience. Not worth going here. Only want your money not to help in education. I wish I would have listened to other people's reviews before stepping into this soulless business.

2015 me and my future husband at the time wanted to look for wedding bands we walk in the store…read moreasked to look at some ring and they wouldn't let us even see the rings out of the case let along touch the rings. 2021 I received a watch for Christmas and it broke I sent my husband to the store so see if he couldn't purchase a pin for the watch I broke and they made him feel uncomfortable yet again ! They question him on how he obtained the watch he had on !?! He only asked about a pin for the exact same watch. But I guess it's our fault we wanted to spend money at a store that doesn't like BLACK PEOPLE! Thanks Zales for treating us the Right Way !

I took my son's watch into Holman Jewelers after he had taken the back off and we couldn't get it…read moreback on. They were incredibly kind, patient, and welcoming from the moment I walked in. Not only did they fix it quickly, but they also refused to charge me. That kind of generosity and genuine care is rare these days, and it truly meant a lot to me. I'm so grateful for their help and the way they treated me. Thank you for going above and beyond--such wonderful people.

Holman jewelers is awesome!!! They are TRUSTWORTHY- which is rare these days - and they are…read morereasonable and customer service oriented! If they don't have exactly what you're looking for, they have catalogs and are glad to order it for you. I drive an hour just to go there......and they are totally worth it!

I won't buy jewelry from anyone else. The product and pricing are top notch, but the service and…read morewarranty even go above that. I may not buy that often but when I do there's no hesitation in where I'm going. My wife loves her anniversary ring, thank you!

Friendly folks. Found an engraving in an old wedding band. My grandparents. "John to Margaret…read more1/15/24". That's 1924. When they married. Thank you.

Although the repair cost was more than the quote, the completed work, time frame of the repair,…read moreattention to detail, and friendly staff make this an excellent choice.

I highly recommend this jeweler . They took a family piece and made me a pendant . They answered…read moreall of my questions. I also took some gold In to sale and they gave me almost twice what a local jewelry barn and pawn shop offered.

Came in on a Saturday afternoon for two watch battery replacements- a men's watch and a kid's…read morewatch. We were quoted $34.99 EACH and $39.99 if we wanted the 5 yr warranty. That's pretty high if you ask me, but that's what we get for coming to Opry Mills. We opted to skip the kid's battery replacement because we could buy a whole new watch for that price. We got the men's watch battery replaced and it took about 20mins. We had some questions about the waterproofing and the lady wasn't very friendly and acted annoyed. Overall, their price was high, they got the job done, but for that price we would have appreciated better customer service.

I dropped off my wife's $4,000 tennis bracelet because she wanted to wear it for her birthday…read moredinner tomorrow. The bracelet only needed two original links reinstalled, and I provided the exact links that had previously been removed, including the diamonds. When we picked it up, we immediately noticed that the bracelet is now missing a diamond. I have photos of the bracelet from three days before it was dropped off, and those photos clearly show the diamond was present. The bracelet has only been worn a handful of times, so this is extremely concerning. The quality of the repair is also unacceptable. The added links appear to have been quickly soldered together, and the workmanship looks very poor. The individual links no longer move independently, which means the bracelet doesn't flex or curve naturally around the wrist. The solder joints were not properly finished or polished, and they were left rough and obvious. In addition, the bracelet is white gold, but there was no apparent attempt to rhodium plate or finish the repaired area so it would match the rest of the bracelet. The repaired sections stand out immediately and do not look like a professional repair on a piece of jewelry of this value. To make matters worse, we were then quoted $200 for this work. This bracelet means a great deal to my wife. It was her dream to own a tennis bracelet, and it holds significant sentimental value. She was excited to wear it for her birthday, and now she doesn't even want to go out because she's so upset about the condition in which it was returned. I am extremely disappointed and frustrated. This represents a substantial investment and hard-earned money. At this point, I am hoping your business will take responsibility for these issues and make this right.

A few nights ago I discovered a crack in the shank of my antique engagement ring. The shank (the…read moreband section of the ring) was replaced three years ago by a jeweler near Franklin. Feeling sickened by the idea of taking my ring someplace for repairs (and worse at the thought of losing it if it broke) i decided to take it to Village Jewelers because it is so close to my office. I dropped it off in the late afternoon and they told me that it would be ready at 3pm the next day. They also told me that repair on the shank would be $25. They did not pressure me into buying anything or having anything else done. I called at 11 the next day and they told me it would be ready in 15 minutes. That was fabulous. When I got there we discovered one of the small pave diamonds had fallen out as it was near the crack. They didn't charge any extra and replaced it in the spot. There was no pressure from the salesman and we had a nice chat about vintage jewelry and other things. As someone who's worked in the jewelry biz before, I can say I was treated well, the repair price was reasonable, the repair and service were excellent and I would gladly go there again. I have since recommended them to other people for repairs.

I came in to get my watch band / wrist band fixed. At first one of the workers quoted me a few days…read moreand that I'd have to come back once they notify me when it's complete. However, I believe it was one of the business owners - but he overheard the conversation and was quick to see what I was looking for and helping me out. Turns out he was able to fix it within the span of 15-20min which I greatly appreciated. Currently, the store is being renovated but I could see the general vision they're trying to allude. All in all, a very quick and sweet visit.

Super nice staff! Brought a watch in to have it resized and it was super quick and easy. Would…read moredefinitely recommend!

I just want to take a moment to say THANK YOU to April and Nick! My pieces look absolutely…read moreAMAZING--I truly couldn't be happier. These photos don't even do them justice, and I am beyond pleased with everything. Thank you both for allowing me to customize my grandmother's piece. It means so much to have such a beautiful, personal memory of her that I can carry with me. I'm incredibly grateful