A few nights ago I discovered a crack in the shank of my antique engagement ring. The shank (the…read moreband section of the ring) was replaced three years ago by a jeweler near Franklin. Feeling sickened by the idea of taking my ring someplace for repairs (and worse at the thought of losing it if it broke) i decided to take it to Village Jewelers because it is so close to my office. I dropped it off in the late afternoon and they told me that it would be ready at 3pm the next day. They also told me that repair on the shank would be $25. They did not pressure me into buying anything or having anything else done. I called at 11 the next day and they told me it would be ready in 15 minutes. That was fabulous. When I got there we discovered one of the small pave diamonds had fallen out as it was near the crack. They didn't charge any extra and replaced it in the spot. There was no pressure from the salesman and we had a nice chat about vintage jewelry and other things. As someone who's worked in the jewelry biz before, I can say I was treated well, the repair price was reasonable, the repair and service were excellent and I would gladly go there again. I have since recommended them to other people for repairs.

I came in to get my watch band / wrist band fixed. At first one of the workers quoted me a few days…read moreand that I'd have to come back once they notify me when it's complete. However, I believe it was one of the business owners - but he overheard the conversation and was quick to see what I was looking for and helping me out. Turns out he was able to fix it within the span of 15-20min which I greatly appreciated. Currently, the store is being renovated but I could see the general vision they're trying to allude. All in all, a very quick and sweet visit.

Friendly folks. Found an engraving in an old wedding band. My grandparents. "John to Margaret…read more1/15/24". That's 1924. When they married. Thank you.

I won't buy jewelry from anyone else. The product and pricing are top notch, but the service and…read morewarranty even go above that. I may not buy that often but when I do there's no hesitation in where I'm going. My wife loves her anniversary ring, thank you!

great place to get rings and chains, big selection. I will not go anywhere else, the best jewelry…read morestore in Nashville and a they are a very fair price

I took a watch in to be repaired in November 2025. After several weeks I received a notice that…read morewatch was ready to pick up. I went to pick it up and they couldn't find it. They searched for about 30 minutes and I told them to call when they find it. They called me on my way home. I got it a couple days later. It is now March 2026 and the watch quit working. I'm trying to get my watch back to them for repair and they would not call me back. I have asked for them to repair it again or refund my 120.00. I went to the store afternoon of Mar. 10 and they wouldn't let me in the store. After many calls and they will not return my calls. Beware of this stores sloppy work.

Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

went in with a pocket full of money for an engagement ring but had a couple old rings I just wanted…read moreput on a scale and weighed snd sole old white haired hag was so insistent she couldn't do that, EVEN SAID THEY DONT HAVE A SCALE UNLESS THIER DM WAS THERE. fucking joke for service

I stopped by Jareds on Rivergate Parkway, Saturday morning, April 30. Was immediately greeted by a…read moreyoung salesman, I was there to have a Michele apple watch band sized. He was so pleasant, conscientious and professional - on a scale of 1-10, this experience was a 11. Thank you for great customer service.

Spectacular service and really sat with us to get exactly what we wanted! I definitely recommend…read morethem for your decision making process. They went above and beyond and we could not be more appreciative. Update: these people are incompetent. We received rings same day from getting them re-sized and they were discolored and poorly polished. So had to make 2 trips that day. After 2 days of her finger turning purple we took the rings to a different Jareds and come to find out, they re-sized each ring wrong and was completely a size off on the engagement ring. What a horrible experience and I will never shop at this store again. What a pain in the ass...

First off, I will have to add the pictures from my wedding photographer later cause she took some…read moreamazing ones, but this review couldn't wait that long. The team at Wiggins helped my now husband find a beautiful engagement ring for me and then this amazing band to match it and my style. He originally went in there a year and a half ago to get a ring as just a normal gift for our one year of dating and got this amazing stackable ring that was blue and silver. He told me to go make a wish list so he could pick something out easier next time . However his first time in, the staff there was so amazing, they found a ring perfect for me. When I went in to make my wish list, I decided to be a smart ass and only put on engagement rings . They helped me find some beautiful rings that were priced well along with a few non engagement rings just to be nice lol. I don't know when my husband went in and got my engagement ring but it turned into a special order to make it something one of a kind for me with a chipotle diamond center piece. Now adding this band onto it makes it even better. Thank you for helping him and me pick out rings that we will love for years to come. His ring looks just as amazing on his finger. Thank you so much.

I've bought jewelry from these fine folks a few times for my wife now. Every purchase has been a…read morebig hit with the wife. I can't go wrong with anything from this place. The staff is always super helpful, kind, and patient with me. I know next to nothing about jewelry, but they have educated me with every visit. They're very fairly priced, too. I will continue visiting Wiggins for years to come!

Howard, owner, jeweler, watchman and Tennessee born and raised has been at this same location for…read moreover 40 years ... how does that happen? It happens when you take a talented proprietor and mix it with great prices and good customer service. As others say don't let the basic exterior fool you (and don't step in the hole in the floor)! Wifey and I needed a watch band replaced and a few batteries. Howard replaced while we waited and we had a great conversation (with photos) about his history, his dog, his grandkids, and his farm. The work was great - watch battery price was $6 or 3 for $15. That is a darn good price! We left with a smile on our faces from the friendly chat and all watches ticking away. I highly recommend D & L !!

This jeweler is excellent. He is probably the best deal in the city for getting a New battery put…read moreinto a wrist watch, only six dollars for the battery with installation included. Staff is conscientious enough to always wear a mask. They are excellent at repairing classic or antique watches and clocks as well.

I've been here at least 5 times over the years. They're always fast and professional! My most…read morerecent experience with Andrew was fantastic and that's why I'm willing to drive a little further to get great service!

I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be…read morereturning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they take their time, but they don't fix the customer experience. I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be returning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow and extremely overpriced, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they overcharge but they don't fix the customer experience.