This car wash is convenient to people who live on the north side of Ames, but that's about all it has going for it. Equipment here frequently doesn't work - for example I was here today and as usual, the receipt printer in the Touch-Free bay didn't function. This is par for the course here, as more times than not responding "yes" on the touch screen for a receipt results in nothing.
But then, the wash itself is also frequently out of calibration. Such as today. When I pulled into the bay, the LED screen kept telling me to "drive forward" until I was practically to the dryer, even though I was moving at an absolute crawl. Then it asked me to back up several feet. At least it didn't attempt to wash my car in the forward position - that would have been a disaster! But a nuisance nonetheless.
This experience has reminded me about another visit earlier this spring, when the Touch-Free bay didn't function at all on one visit. It accepted my payment, instructed me to drive forward, but then nothing happened at all once inside. I exited, circled around and re-entered, but still nothing. There is a posted phone number to call for assistance or problems, but no one answered and no one returned my polite call requesting a call back for renumeration.
Bottom line, if you must wash your car while on the north side of Ames, this is the only choice of a place to go. From now on I'll just make the trek across town to other, more reliable options. read more