It's not like anyone is happy to be at a laundromat…read more This is probably the nicest laundromat in Burlington. I've been in nicer laundromats -- there's a super nice on in Aurora --- and I've been in many worse ones (pretty much everywhere else). This one is okay. It seems well maintained and the machines are fairly clean. I like that there are giant washing machines, so if you have a ton of laundry to get through, you can pile it into one huge washer and save some time. There are some pretty big dryers as well. The place is brightly lit and while not spotless, it's mostly clean. My daughter and I were there during the evening, but she told me that she'd been there during the day and that the owner is normally on-site, overseeing everything. If you have to go to a laundromat, choose this one.

I have found the owner to be super helpful, he keeps the place clean and I get my laundry cleaner…read morethan using the machines in the nearby apartment building I live in.

I have been taking my clothes for wash and fold services + dry cleaning for many years and I'm very…read morehappy with the quality of service. They are very friendly and welcoming and take good care of my clothes. Highly recommend!

DO NOT BRING CLOTHES TO BE ALTERED HERE. Absolutely terrible. When I called the owner he basically…read moretold me to F off and slammed down the phone. Terrible customer service. Do not bring anything here.

I have been here a few times and always find it clean and easy to use. Love that I can use my phone…read moreto pay for services instead of relying on dirty coins. I had trouble with my phone loading the app once and the owner paid for my machines that day. This is my first choice for a laundromat.

Your clothes are not safe there. The owner allows others to go through your laundry if theythink…read morethey have misplaced theirs. I had 6 dryers going and I forgot to take some of my laundry from the bottom. Some woman is right beside me and she claims she lost laundry. I took what was mine and the owner let the woman take my laundry after I left. When I came back he actually accused me of taking some of her laundry and split it up between 2 dryers ??? Criminal! Regardless you should never take!!

They cleaned two large refrigerators and freezers. Linda was punctual, friendly and she did a great…read morejob. The cost was very reasonable!

Subpar cleaning service, poor customer service, lack of honesty. Try to avoid this company…read more They missed some spots and when I complained to their office they claimed: "Kitchen drawer is not part of cabinetry". They refused to offer any discount for not doing what they should have. They are also not honest and do not stick to their quotes.

Doing the laundry can be mundane at best, but when mobility issues are included with the chore, it…read morecan be thoroughly unpleasant! That's why I was so happy to hear about 'The Wash' from a neighbor, who raved about the nearby business. Her ravings were justified. This laundromat, plus wash-and-fold did exceptional work from start to finish! They picked up my loads in a timely manner, and brought them back just as quickly. Everything was folded beautifully, but what pleased me the most was how my garments and other washables were separated according to category - like a bag for tops, a bag for pants, a bag for sheets etc., Sarah, Nicole and Gary are also very friendly and helpful. Reasonable prices too. I HIGHLY recommend The Wash!

They didn't end up charging as much for the new dryers as they originally wanted to charge so…read morethat's good. There's lots of windows which is something I enjoy. I think they even have plants now.

Now that the new owners have taken over, the business is a mess. New owners live out of town. That…read moredoesn't help if you need help. The prices increased when the new owners took over, and the drying time was cut in half. The dryers are set low, hence you spend more money to have a properly dried item. That is sneaky. What was once the busiest, cleanest, and most attended laundromat in the city now looks deserted. More often than not, you couldn't get a parking space. In the past, some days you'd have to wait for your turn to do your laundry because the place was always packed. ..now, most machines are available any day, any time. It was convenient for me, however, I made the decision to drive a bit further to another laundromat. Too bad those people are pinching pennies and losing business. It is a potential goldmine...I believe they know very little about customer satisfaction or how to run a business.

I've been going to This particular outlet for close to 3 years and the manager (Mona) is very…read moresweet, and very professional. She takes an interest in my family, and is always welcoming with a smile. I have a choice of many dry cleaners, but I feel she deserves my business, as she goes the extra mile. Martin

They damaged my clothing and unwilling to take any responsibility for the damage. Owner is totally…read moreindifferent and arrogant. Very poor customer service. I don't recommend this place.

Clean, easy and good value. Khairy the owner was very helpful. I did my own laundry but chatted…read morewith him (the owner) while I did my laundry. I explained to him how I like my laundry done and dropped off my laundry a few days later. Very accommodating.

Nice reception tonight. I came in when they're about to close yet they lead me in to do my…read morelaundry. I am grateful for the nice reception and respect. Thanks guys!