I went to the location in Springfield, Tn. at the corner of Central Ave and Hwy 49. I spend about $150 a week every week there on gas and I am really tired of the things there. I like to pay at the pump, but that seems to be out of the question at this location. I just went there to fill up, and the first pump I pull up to there is no screen. So I walk inside and they tell me that that pump is prepay only, that the screen is broken. So I go about and move to another pump. This one the screen is working. I pump my gas and ask for a receipt, wrong, it is out of paper. The clerk has my receipt. So now I have to go back in for the second time. I ask the young lady to fix her pumps. She said that the screen went out on that pump yesterday during the rain storm. Ok, is it too much to put a sign on the pump saying prepay only? So I proceeding to ask her, I guess the storm knocked the second pump out of paper too huh? It is not a convenience store when you have to go inside twice, when the idea is not to go in at all!!!! I guess I can start buying my gas again somewhere else........Kroger.
Very frustrated customer read more
