Sense I live in Yale and this is one of the 5 places to eat i have to say I was very disappointed. We eat there a lot and the last two times have been just horrible. This last time our subs looked like someone threw them against the wall. Way over sauced and toppings. It was so messy. The bread was stale and literally falling apart from being broke in many places and cut all messed up. I have called to speak with a manager and of course I was told "we don't really have a manager, just the owner who's never really here." So she took my number down and told me that the owner will contact me in a few days. I really hope they do. I think hiring a manager would help a lot. Also when I pulled up all the staff but one girl was right outside smoking... read more