Stayed down the street at the Alpha Inn was recommended here. It was a Saturday on a Labor Day…read moreweekend at rush hour (6PM). We were immediately greeted friendly and was told to pick where we wanted to sit. It's a fairly large place for Wawa. Waitresses were zooming around like crazy. They were all friendly and smiling. We were waited on promptly for our drink order and soon after for our meal order. Food was quick, hot and good. We are from SW MI and we were surprised at the reasonableness of the cost of the food. $12 for a large deluxe cheeseburger and fries (generous portions). This approaching $20 where we are from. $14.82 for a 2 piece fish and chips (again generous portions) Soda is out of a can. No fountain drinks and beer from bottles also, no drafts. Place was very clean and brightly lit. Also had fresh deserts in a glass display also. Better than we expected

A great little restaurant in Wawa. The prices were very reasonable, the food was good. The Greek…read moremeals were steaming hot and huge and the baklava was home made and delicious.

If you can eat before or after White River!…read more After waiting almost 15 minutes and having 5 people served before me (I inquired at one point and was told my food would be shortly before Parachand turned his back on me and served someone else their food who ordered after me). Simple customer service of "sorry sir we are just waiting on the burger" or something would do wonders. I know it was the burgers because the onion rings were cold. When we finally got our food we noticed we received one fries and one onion rings. I mentioned to Parachand that we ordered two onion rings and he looked and me and said no I ordered fries and my wife ordered onion rings. My wife said no we both ordered onion rings. Again we were told we are wrong. Obviously we will get no where so we left with the food since obviously your staff decides to serve out what they want regardless of what the customer ordered. This was absolutely terrible customer service and a fine example of how a customer does not matter to A & W. Thanks but no thanks to A & W!

I've learned by coming to this A&W that they are not all made equally…read more To start, the person behind the counter sits there with his mouth open like he's daydreaming; absolutely no attempt to give any indication that he is ready to serve the next person. Service is completely atrocious. After I figured out that he was ready to take my order, I proceeded to order the basic bacon and eggs, but wanted to substitute the bacon for sausage (never had an issue with this), however, the young man told me that there would be a $1.50 substitution charge. After asking why, I was informed that sausage costs more and hence the fee. I tried to explain that for that extra $1.50, I can get the full All-Canadian breakfast that includes both the bacon and sausage, as well as a hash brown and tomato. As the fellow stood there stunned fo about 15 seconds, I gave up and just took the bacon and eggs. I would say that I don't recommend this restaurant when driving through White River, but it's your only option if you don't want to spend $20 for breakfast. Ultimately, there are no good options for food in White River. If you're heading south and can hold off another hour, I'd seriously suggest passing right through to Wawa.

Novel experience, great decor. Server was polite and helpful. Food was good and matched the theme.read more

The food, service and atmosphere was great. My husband and I had the chicken burgers and they were…read morevery delicious and so were the french fries. We really like our server Victoria and also the owner Diane. Very nice people.

We stayed 1ni nearby & decided to stop here for a quick bite to take with us & eat on the road…read more We ordered 2 wraps & 6 donuts for the 4 of us. We ended up with (& were charged for) 3 wraps & 7 donuts. We didn't feel like disputing it, so, we rolled with it, since the charges & the order matched. Service was not friendly - tho I'll note they were VERY busy, especially for off-season. It also took a long time to get the order, and a sit down restaurant may have actually been faster. That said, everything was fresh &, with ordering cooked food at what is essentially a donut shop, we anticipated it would take a bit longer than just getting donuts from the display Case. While waiting, I couldn't resist the impulse buy of a cat mug & pun pens. The price for purchases was reasonable.

This Tim Hortons is an absolute mess. The staff are rude, unprofessional, and clearly don't follow…read moreproper protocols. I waited at the counter for almost an hour for a simple coffee and sandwich, and they didn't call any numbers at all. When I finally went up to ask what was going on, the staff member who was supposed to be calling the numbers actually yelled at me, loudly enough that the entire store turned and stared. He claimed, "I called your number 26 times!" How were they even keeping track of that, and why was I, along with others standing nearby, never able to hear my number being called? It's not just the staff that's the problem--there are major maintenance issues too. The latte machine has supposedly been broken for two months now. Realistically, wouldn't management have fixed that within a month? It's clear they're just cutting corners at this point. Don't even get me started on the state of the bathrooms. Let's just say if I included that here, I'd probably get banned from Yelp. It's that bad. Honestly, Wawa would be better off opening another gas station that serves coffee in this spot. It would be ten times better than this excuse for a Tim Hortons. Avoid at all costs.