Terrible employees working here. Won't even acknowledge you or tell you your order is ready for pickup. Sandwiches poorly made, sloppy, and just gross. All you can hear is their BS chatter and not a single effort in making customers happy. The store also stinks and is so unsanitary. Trash left all around, sticky floors and sooooooo poorly managed. Gross!!! read more

Very disappointed since I was craving Subway. I placed my order online and arrived ten minutes after the estimated ready time. No customers were present and my order was not ready. They had no white bread, only herb or wheat and no chocolate chip cookies. Employees was hesitant to reimburse for what they didn't have until I insisted. I asked if the owner was aware of their stocking issues and she said yes. Shame on owner/manager...stock your store. I asked multiple times for my soda cup. I won't be back. read more

I came here for lunch and they did a great job with my sub sandwich. I got the Beast and it tasted pretty good. read more

Subway - The Beast - Sandwiches Near Me - Norco, California

Rude rude -then even more rude. Not clean, slimy broken tomatoes that I had to ask be removed from sandwich. No offer to get more from the back. Very stingy on topping for sandwich and if possible even more rude. Asked her name, said manager was standing next to her. Obviously no customer service or care that I was the customer. Said "could you not see the tomatoes when you asked for them". Really? Lost a customer. read more

I don't normally Yelp big chain, walk up type quick food establishments unless they blow my mind with service. I had to take a minute after my recent experience at this Subway location because the staff member working yesterday, Jordan, was truly amazing. Her personality brought so much sunshine to my day. Her sandwiches were amazing and she just seemed genuinely happy to be there. It made spending a small fortune on sandwiches not so heartbreaking lol! Take care of this one! Thanks, Jordan! We hope to see you again! read more

Very poor customer service, I arrived to pickup an order , young lady was helping a customer he order meatballs, no meatballs available, she said 20 minutes wait, elder customer waited , next customer asked for items to be added to her sandwich and again she was snapping at elderly lady, my turn , we don't have honey mustard want something else I said you don't have honey mustards?? She replied with want mustard yes or no I was like what the fook is wrong with this girl , I said just make my sandwich as I ordered and it you don't have honey mustard at 2:30 pm just the sandwich, and by the way also she didn't had cheese, this subway had nothing to add to subways , not coming back that's for sure read more

Horrible service and wait times walked out and left. Not any customer service not any help and multiple people walked out. Not many food options and ambiance wasn't good. read more

If you can select zero stars I would. Do not go to this location. Ordered online and when I got there, the door was closed and said out of bread. This was on a Saturday at 1pm. I can't even get money back since I ordered online. read more

Got sick after an eating a turkey sandwich. I'm assuming they left out the meat or something. Not good at all. Won't be back to this store.

False advertising- their 6.99 combo was not honored because they didn't have meatballs. They had oil, but no vinegar. Limited cheese selection and no roast beef. This was at noon, so really no excuse for being out of so many things. The meat tasted funny and their bread was stale. If I had time to talk to a manager I would have, but there didn't seem to be one available. read more

Made an online order wasn't ready for pick up and had to wait for them to make the sandwiches and no one was in there bread fell apart and was old sandwiches were not made correctly and sauces were all over Do Better Subway read more

In my 60 years on this earth, I have never met such an amazing, intelligent, passionate, inspiring (I could go on & on), young person..... ILEANA! She had me just thankful to be at Subway. Polite, knowledgeable and just good through & through. Your company is very blessed to have that sweet ray of sunshine working for you! Thank you Ileana By the way.... Amazing sandwich and cookies read more

monica was great she was talking with costumers all while keeping the line from getting to big and she had a very positive and beautiful outlook on life and her job she needs a raise or promotion read more

This is the worst subway in history. How do you have an employee who barely speaks or understands English working the counter making sandwiches? This location is ALWAYS out of stock, never has any of the toppings for the sandwiches and never has soda. What a joke just close this place already. read more

I went there not as a customer, but randomly picked this location because my three year old great granddaughter had to use the restroom like really really bad. I told the Subway employee reason why I was there before even talking my great granddaughter to use the restrooms and she told me to go next door. The restroom was literally a few steps away and I was in eye vision of it. I was so disgusted and told the employee "I was disgusted and really you're going to tell a three year old no she can't use the restroom". I did go next door and they did let me use the restroom and I did buy something from the restaurant next door that did allow me to use the restroom. Subway, you are disgusting and mean to children. I really couldn't believe I heard this response in a time of urgency for a three year old. Please do not ever say you support children because you all in Subway really don't like children. You all are losing business not allowing children to use restrooms because we all have a heart and I did buy something from somewhere that was kind enough to share their restroom facilities to a child in desperation. You're a rotten business in my eyes for now on. I hope you all go bankrupt for being so mean to children. read more

This is the first time I have ever been to this Subway restaurant. I would have to say it will be the last time. There were two ladies working at the counter and the shorter one (sorry I didn't catch her name ) didn't seem to know what she was doing. I don't think she's ever had to help a customer with a gift card because she sure acted like it. Very disappointed in my visit and then when I left (it was a to go order) I realized that they didn't even put napkins in my bag. All the other subways I have been to always put napkins and the receipt in my bag. I think someone needs to sit down with this crew and remind them about those things. read more

Very disappointed with how this store is operated & will never be back again. I ended up walking out to spend my money elsewhere who has better business practices. 3 major strikes here today. One being they had no avocado, she said it wasn't ripe yet, that's one of my favorite things on a sandwich. 2nd being they never have Cool Ranch Doritos, the only chips I like that Subway usually offers. Most subways offer this, you need to get on board so you can be a better store. Order a small amount at least each time, it's not like they go bad quickly. 3rd they said they never offer water cups at all, even with purchase. Every subway in Orange County as well as Chino Hills, etc has water cups for customers. That's why their stores are so much better & busier, as well as better reviews. You should at least offer a water cup alongside a purchase. At the very least only charge like 25 cents for the cup. I should never have to buy a whole drink to get some ice water, and I don't want to have to buy the water bottles either, I want ice with it, I need a cup for that. This is probably the worst Subway I've ever been to because they didn't offer so many things. Now I take my money elsewhere. Please make better changes to your store location. This is a crappy, disappointing location for sure. read more

Update!!! Worst subway ever... they never have enough dang employees working!!! Once again been waiting 20 minutes because the single employee is making walk in orders and computer orders. This is rediculous!!! Figure it out! It's lunch time why only have ONE EMPLOYEE! read more

Subway - Super busy, one employee and lunch time rush. - Sandwiches Near Me - Norco, California

A line of customers, and only one worker stands one even when we can hear another voice coming from the back. The prolonged absence of an ice machine has been quite annoying. The chip choices have decreased to just two types, and the variety of bottled drinks has been scarce for months. This Subway visit has truly been the most disappointing experience I've had. Even though it's conveniently located, out limited lunch times and this subway are quite disheartening. The staff may need a bit more practice in their people skills, as I find myself repeating my requests. The overall quality and cleanliness of the place could use some improvement, leaving room for more. read more

The sandwich was fine, however the man (pony tail) making it seemed to be annoyed and was kinda rude. Probably won't be returning to this subway ever again. Also, based on other reviews I have read regarding this particular location, it seems that the owner doesn't care. read more

Today was my first time ordering from Subway. The lady that was making my sandwich was super sweet and extremely fast. I'm not sure why everyone else isn't like her. Everything looks super clean super neat. I would come back again. read more

Alyssa !!! Wow she's the Number ONE !!! Food was delicious super Clean she was fast ! Service 10/10

The food is good and the worker is nice BUT... there's only ONE person working at peak periods like lunch and the line is horribly long. This is not a one time thing. Come on owner!! read more

SLOWEST service ever!!!!!! Currently been waiting over 15 minutes just to place my order and have barely been acknowledged.

this place never has any ingredients, any bottled drinks or cookies. basically had to get refunded for everything i really wanted lol. and only one person working?? during a lunch hour is crazy. read more

Ordered a Veggie delite sub asked for my extra chesse that originally comes with the veggie. Employee told me I would get charged extra even though it comes free with a veggie sub. I go to subway a lot and it is frustrating when I have to let them know then they argue with me and I don't get what I pay for. Management has told me it is FREE double chesse with Veggie so why did I not get it today??? Employee had NO NAME TAG AGAIN in subway why does the company not in force name tags?? She was a tall African-American women the HOST ORDER ID 3545982205082767 read more

Came in for lunch with my special needs daughter. I encourage her to order for her self but ponytail boy was beyond rude. He was rushing my daughter as she was tell him what she wants. I asked him why he's being so rude he said he has to much to do right now. I told him I'm a paying customer and deserves his attention. As my daughter is choosing her veggies he's rolling his eyes. He was beyond rude and obviously hates his job. I took a terrible experience into a learning one for my daughter. Telling her no matter how bad of a day we have we never want to take it out on someone else we should always show respect for everyone. So thank you prejudice ponytail boy for teaching my daughter a valuable lesson. read more

The worker Corey (pony tail) was disgustingly rude. Went in to order 2 sandwiches and was talking about calling out the next day, how whoever cut the turkey should be fired, and he threw my sandwiches to the side if anything he should be the one getting fired. Asked for more spinach 3 different times and every time he added 3 pieces (yes I counted). I finally asked the other worker who was very sweet for more spinach and Corey came and took over put 3 more pieces and closed my sandwich. Like does the spinach come out of his paycheck no, I would sign a petition to get this man child fired. read more

Love going to this Subway, they're busy but efficient and I've never had a problem with their customer service. The manager Bianca seems really nice. read more

Grabbed a sandwich today, sandwich was great, however, a guy with DC tattoo and ponytail was very rude to an older gentleman that was hard of hearing. Very arrogant attitude. read more

Caleb was super nice tonight! had our order out fast and was friendly to chat with! Normally everyone's real quiet, he stood out. Great Sandwich's too ! read more

Went to this location like I have around 8 pm plenty of times. I arrive the store is open it's around 8:07. 3 young people seem to be working dressed in subway attire yet they tell me they are closed. Online and their door state they are open until 9. Also why are 3 people in there still working if they are closed... maybe update your site if you want to no longer stay open until 9pm read more

Went to subway several times and every time they say they don't have meatballs so not sure why they even put on the menu. Very disappointed, this is the last time I even try going to this business as they have never had what I want. read more

Less than satisfactory, walked in at full capacity and decided i'd give it the benefit of the doubt so i waited in line. With only one staff member present, he really took his time and handled the rush quite adequately, almost too at ease. i've worked fast food before and i've never worked as nonchalantly as the teenager in charge of that subway on that specific monday afternoon... i didn't have 30 minutes to spare waiting in a line (of 5 people) so i ended up leaving. please hire more people and train your (young) staff to speak to their customers read more

Came here in the morning (7:59) place opens at 8. Figured they would open the door 1 minute early for a customer but the girl just stared at me from the back. I went back and sat in my car and waited until 8:07. Tried again the door was still locked, the girl saw me again standing by the door but just stared at me and left me standing there. (I wear nice clothes and jewelry and drive a very nice car so I'm not some creepy person you just don't want to let in) lol Got pissed off so I left cause I had to get to work, still hungry, still disappointed. I like this location because of how clean they keep in and they keep rotating the ingredients to keep them fresh, but this was ridiculous. Don't let some rude girl open if she's not willing to open the door for customers. Have a nice day read more

Parking is very tight as there are several businesses in this little strip mall and Subway is on the very end of the building. Their parking is disrupted by the Gas station building out on Hamner. Ordered a lil sumn sumn as I was starving. I don't normally even bother with olives but for some reason on this particular day I did. As I was chewing I bit down on what at first seemed like a ROCK! Once I located this tooth cracking item and spit it out I discovered that it was an olive pit. I notified the young lady behind the counter and she didn't say anything. She walked to the back and got the supervisor who said, "Oh, that just happens. It's not our fault. Olive pits sometimes are in the olives. Nothing I can do!" I told her we'd be having a different discussion if my tooth cracked! I think it did! read more

We walked in at 8:45pm and a girl very rudely said, "We're closed!" Sign says they're open til 10pm. Mmm Chinese is so good! read more

Subway - Says open til 10pm on Satudays...??? Got yelled at for walking in around 9. - Sandwiches Near Me - Norco, California

I'll raise the bar a little bit on the subway some of these reviews are rather old and maybe not the most reflective of the service there. It is a small subway is not a whole lot of space and not a great deal much to put it over-the-top. However I was met with two rather friendly employees, who in comparison to the last Subway I went to wear able to cut my sandwich in a way that everything didn't fall out so I'll mark that up as a win. It's a subway not much more you can expect other than the fact that the ingredients actually looks fresh and they had a relatively easy time taking my order and creating my sandwich. read more

I really like one of the ladies here at subway she is so nice and my food be so right but I do have a complaint there was a homeless man sitting at one of the tables that was fairly dirty I watched them clean ALL the tables and chairs with same rag and in no order just wipe seat then table #sounsanitary read more

Came in with my Co workers after a long drive from Vegas and what is better than affordable food that will fill you up? There were about 11 of us total and about 3 the customers ahead. The cashier was polite to greet everyone that walked through the door. Exceptional customer service. Took about 14 minutes from the back of the line, to paying, but I was the Last order and lots of people. One customer was ordering 2 salads which takes longer to make than sandwiches, and the employee was speedy quick. I swear it was a one person assembly line.. No mistakes and just the way the customer wanted it. Plus when they try to upsell avocado or a combo, they mention it would cost extra, no need to worry about extra unnecessary charges. They kept the place sanitary and food was fresh. Great service = great food and experience. The only thing I did not like was they do not serve breakfast. They advertise it, but do not have it available. They also have a sign to let you know lol.. So it was nice of them to let us know. Haha Last review was bad, but a lot can change in months. Give it a try and think fresh :). read more