I went into this Subway last Wednesday evening because I was staying at the Holiday Inn next door, on a business trip. I found myself starving at dinnertime and it was very convenient. The young men working were awesome! The shop was very clean, all of the meats and vegetables were very fresh and crisp! They were playing the soundtrack to Hamilton, very low, and it was comforting. I ordered a triple bacon sub, and it was exactly the way I like it. and then.... I got to my office to put in my expense report, and quickly realized that the young man that helped me had billed me incorrectly!! He did not charge me for triple, only for double!! When I called to have the bill corrected, the owner declined to add any charges to my bill and assured me that the young man that helped me would not be punished for the oversight. Enough said. That's service. Thank you to everyone at this Subway, which I usually don't like and won't eat, but anytime I find myself in Newell, WV. I will!! read more