This is my second time ordering from here via DoorDash... and it'll be my last! First time around, got a 6" cold cut combo where there was maybe 3 pieces of meat but a whole head of lettuce. Tonight breaks the camels back. I understand ordering last minute may bring frustration (even though you had an hour till closing) but that should not deter an employee from still doing their job properly. I got a footlong cold cut tonight 2/18 and AGAIN barely any meat, all lettuce and this time half a bottle of pepper; mouth was on fire and I like spicy but this was way too much + didn't cut all the way through! I appreciate all the pickles though! Better be glad I'm pregnant and just hungry, or I would've brought them back!!! read more

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God awful. There are mayo and peppers EVERYWHERE. I've done this job and holy hell it can't be that hard to make a 4 ingredient sandwich without making the customer covered in fucking mayo. AFTER my husband told the woman working how to make the sandwich. read more

it was about 3pm, order tuna, of course no onions, no olives, tomatoes needed help, and the staff was to busy doing nothing, this is not the first nor second time where they have no onions, tomatoes, olives, peppers, and cheese, for some reason they never have another container in the back, and next meal time is coming and they have nothing ready, they have been out of onions, peppers, tomatoes, tuna, cheese, olives, the wards road has been out at times, BUT the best one is memorial drive in lynchburg, fast service, always have everything, read more

The people that work at this location absolutely despise their jobs!! If you don't use the app, don't expect service. I have been to this location several times and even used the app, and getting your order is when they decide. Go to the Wards road location if you want food. The store was clean but I witnessed both employees slinging meat back into the cups behind the counter with disgust!! Violated that meat.... I can make a sub in my own kitchen. I don't get mad at my cold cuts, sparkling fresh produce, and fragrant extra sharp cheese!! If your not happy doing what you get paid to do maybe find an alternative? read more

Fast and friendly service each time. Try the new Hawaiian fish sandwich--it's good! Believe it or not my first fast food fish sandwich. read more

Subway - a sandwich and a drink on a wrapper - Sandwiches Near Me - Madison Heights, Virginia

I stopped into the Madison Heights, VA store this week. I have commonly found Subway sandwiches to be tasty and a reasonable value, eating in once a month or so. This evening I had the worst sub ever. Ordering a 12" multi-grain, with roasted chicken, pepper jack cheese doubled, I also asked that the roll, meat and cheese be heated (not toasted) for about 45 seconds in the microwave. I got the order, sat down with it, and was badly surprised to find it was stone-cold, had the wrong cheese, the cheese was in chunks, not slices, and that the roll was torn, not sliced, into at least three differently sized sections. I was hungry, the place was busy, and I was short on time, so I ate the mess I was served. After I finished, I went into the bathroom, which was quite clean. As I washed my hands, I noticed that there is a GFCI receptacle, a nice feature. I also noticed that there was no cover plate on that device, the absence of which is a potentially fatal hazard. I went to the counter and asked to speak to the manager. I was told that there was no manager present. The employee neither said nor asked anything about helping so I left. It was a monumentally poor performance by Subway, the second time this year. A couple of months ago I unfortunately ate in the Old Forest Road store in Lynchburg. That sandwich was fine, but I found that the toilet in the men's room was filled to overflowing, and stunk to high heaven. According to the crew on duty, both men, it had been unusable for days, and the owner had been told. I called the health department after leaving. WTF is wrong with their franchisee(s)? I wrote online via Subway's online site three days ago . . . . . no response. Never Subway again! Ought to be a zero rating. read more

This place is an absolute wreck. I've only ordered subs to-go from here twice. Both times I show up at the designated pick up time and there is always some excuse why they have not made the sub. If you try and pick up your order through the drive-thru, you can forget about that as well. No one will greet you at the menu board and nobody will come to the drive-thru window. On this last visit there were 3 employees "working". Only one of them were making sandwiches. SAVE YOURSELF THE HEADACHE AND GO ELSEWHERE. read more

(I'm a fan. they make good sandwiches at a decent price. The ordering process is a bit cumbersome and time-consuming because each sandwich is made to order. Sometimes the sandwich makers don't remember your order and have to ask again. The choices are often very numerous and a bit confusing. Burt- they always get it right (in my experience.) read more

I absolutely love subway! Unfortunately this location is very disappointing! The last 2 times I ordered from this location the bread was so extremely hard it honestly should not even be sold!!! I am very disappointed. I will never eat at this location again read more

My daughter and I had a foot-long each today for Father's Day and we're helped out by the buy one get one 50% off special. I love the Italian and my daughter loves the turkey. read more

I went here today to get Subs for lunch and all was good until I asked for tomatoes on the sub and was told by a lady working that she did not have time to cut up a tomato as she was too busy. there were only 3 people in line and I was shocked by her response for tomato. I can find another sub shop that will appreciate my business. I would not recommend this place at all. Does anyone know who owns this franchise. POOR Customer Service.. read more

This is 3rd time they have messed up my order. Twice it was thru drivethru. This time they had to remake my American club and when I got home there was no cheese or bacon. Not sure I will go back. read more

This is the slowest Subway in the area. Especially if ordered on an app. The purpose of ordering on line is to get your food quickly, not eventually. I order on h app when I'm working so I can grab my food and go. Not here read more

Terrible service. One person working and she was moving very slowly and mumbling so that every customer had to ask her to repeat everything she said, which only slowed things down further. I was overcharged for my 2 combos, but I didn't have the time or patience to sort that out with her. And then in the car, I discovered there were no napkins in the bag. Keep driving - there are other food options on this road read more

Very good! Fresh bread and veggies. Made my food perfectly with no problems. Timely with no long line. And also has a drive thru, if you don't want to go inside. read more

DO NOT EAT HERE. I learned the hard way after going a few times. Most employees friendly but another seemed to be high on drugs with snot running down her face as she rang out my food (asking multiple times what TWO subs I got ) after wrapping my subs up and bagging it . Needless to say I didn't eat neither footlong I ordered and felt too sick to say anything. read more

Over- charged me .50, and made no attempt to make it right. He just said that's what the register charges,I can't change it, and yet the sign said any 6" sub can be a chopped salad for 1.75 more. I'm not going broke over .50 but they didn't seem bothered by it at all. read more

I will never waste my time trying to get a sub there again. Went to the drive through, and am told it's a line inside so may take a bit. 20 minutes later still no interest in making my sub, though she left the mike on the entire time and I could hear every other order. 3 vehicles behind me pulled out and left. I would have done the same sooner but wanted to give the benefit of the doubt. I'll never step foot in there again. If I could give 0 stars I would read more

One day I will learn never to patronize this Subway again. Service is always slow, employees don't seem to know their menu and the food leaves something to be desired. I asked for a salad but that seemed too difficult for the person manning the drive-thru to understand. I decided to put both of us out of our misery and asked for a tuna wrap with cheese and light mayo. I received the wrap with tuna and no cheese or mayo. The lemonade turned out to be high-priced water. Never again. read more