As an employee of Lowell McDonald's (for almost 2 years), and as a long-term customer, I must say I…read morehave found several reviews of my work both comical and distasteful. Many reviews are based on assumptions rather than accurate knowledge. One customer posted that a manager, at 10:30 pm, claimed (via drive thru speaker) they were the only manager in the store. This is a fact. This customer also wrote they saw a manager at the first window. This manager was either the SAME PERSON or the customer doesn't realize what a manager is. Either way, this customer's claim is not valid as we ALWAYS, and I mean ALWAYS, have just one manager after 7 pm. Another complaint was of bone in a McChicken. This really made me laugh. The McChicken is a completely boneless patty. There are no bones in any of the products in our store. This claim is a blatant lie. I do realize it's a McDonald's. We don't serve the highest quality food. That's a given and you decide to buy it. We all try our best to provide customers with satisfactory food, even the customers who we can never please. As an employee I've seen plenty of customers who lie to get more food or falsely complain in order to get a refund. 99% of our customers don't get the wrong order, but no one posts about good service and food because no one ever cares when we do things right. So don't assume that we are all terrible or that our food is bad, based on the few incorrect ravings of unhappy customers. Personally, I believe most of our food tastes good. We are faster than our nearest competitor, Burger King. Yes, we make mistakes, but I've never, ever, even before I began work at McDonald's, gotten the wrong order.

this is some of the slowest fast food workers I have ever encountered. I hope for no one to sit in…read morethe parking lot waiting for there food for 10 minutes

I was with my family ordering a small meal, the guy at the window was very quiet and slow. We asked…read morefor extra cheese and that was good. Baja blast had no flavor, just carbonated.

Every time I order from here at least half of my food is wrong, I get it every weekend and they…read morealways mess up half of it

I know but it was all fresh, and the place was clean! And service was good. I said good needs…read moreimprovement. In its way up hopefully!

ABSOLUTELY HORRIBLE SERVICE!!!. If I could rate zero stars I would. I stopped in July 22, 2025 at…read more3pm. There was one car in the drive through sitting at the speaker. Ahead of the speaker there was only one car sitting at the second drive through window waiting to pick up their food. Once the car at the speaker ordered and pulled ahead I sat there another 8 minutes before my order was even taken. Keep in mind we are already at 20 minutes to go through a fast food drive thru. As I ordered I asked the girl taking the orders how long it would take to get the food since I had an appointment to be at. Her response? "I have no idea". Also said in a very confused manner. Still trying to be positive I ordered and pulled ahead, waited another 5 minutes behind the car that was originally at the speaker and then said FORGET IT. I left. Not sure who was running the show today but they need a serious course in management!

After a year of making my sandwich the way I want it (meat on sandwich first, then veggies) I was…read moretold by the new manager they will no longer make my sandwich that way.

Food as expected so fine there other than they missed the details of sandwich. I had a reward…read moreexpiring today so stopped to get a # 4 with hot peppers. The person taking my order at the drive thru seemed delirious. Had to ask for my phone number 2-3 times and still rang up my order without the reward. After I questioned that he said, "oh yah" and confirmed hot peppers added and my drink. I had driven several miles before I pulled over to eat only to discover my # 4 with PICKLES. Unhappy after all that they still made my sandwich wrong.

I really like this Culver's. Located in Lowell, this one has a pretty big parking lot. The…read moreworkers genuinely look like they want to be there. Good burgers and excellent frozen custard.

Best service of any restaurant I've been to in a while, and that includes the fast and hot food…read more The Mushroom and Swiss is absolutely the bomb. And, during lent they have a Walleye sandwich that I cannot resist! It's kept clean and friendly atmosphere...top notch at the Lowell location!! Try it soon!

night crew sucks fucking dick waited 25 mins for a whopper and 8 pc chicken fry the gir who took my…read moreorder had a horrible attitude and was rude as hell secondly they forgot my sauce and when I asked for some told I was going to be charged for it even after i clarified I hadn't got any at the previous window and then argued with me about so do not recommend this burger save your money go somewhere else

I ordered DoorDash tonight and never got my food I went down there and never received any form of…read moreanything no meal no nothing just lost 20$

There's Culver's all over the city. This one on 28th street is fine and gets the job done. They…read moreget my order right and my food is hot. I'm just not a fan of the location.

Came to Culver's for one simple thing: VANILLA. You know... the flavor that's literally the…read morefoundation of half your dessert menu. Somehow a place famous for frozen custard managed to run out of the most basic flavor on earth. That's like a pizza place running out of dough or a gas station being out of gas. I stood there in disbelief while my entire order--and frankly my trust--crumbled in front of me. No vanilla means no normal concrete, no classic shake, no peace in my life. I wasn't asking for some rare unicorn Flavor of the Day... I asked for VANILLA. The default setting of ice cream. Do better, Culver's. This was a custard catastrophe. I left emotionally shaken and dessertless.

Sure these weren't the worlds best tenders, but they were hot and delicious, and huge points for…read morethe sauce and toast on the side. Maybe the move is the way inside because me and my family were served quickly and kindly, the place was clean and overall we couldn't have had a much better easy dinner night

Did a mobile order, when I got there my food wasn't ready. Was super busy so I waited 10 mins and…read morewas able to ask since it was past the time for it to be ready and someone had taken my food. They rushed it out to me but the food was not right. It was nice and hot and employees were friendly and helpful

The food is AMAZING extremely fresh items i love going here when I'm in this area! If your in the…read morearea please give this potbelly location a try its amazing here! Service is friendly. The workers are kind. Well rounded location!

I used to eat at Potbelly a lot in college, so it was a fun surprise to stop in recently and see…read morehow the menu has changed. This sandwich chain is known for their oven toasted subs, salads, and milkshakes. They also have mac and cheese, soups, combo deals, and kids meals. I got the small farmhouse salad and Nate got the Italian. There are a lot of options for sandwiches, including white or multigrain bread, flatbread, "thin cut" for less bread, and three different sizes - skinny, original, and big. It's kind of overwhelming but we just got the original size and multigrain bread. Once it's toasted, you can add toppings. Mayo, mustard, pickle, tomato, lettuce, onion, oil, Italian seasoning, and hot peppers are free. I like their hot peppers which is like a giardiniera mix. The person who rang us up was super helpful and polite which I really appreciated. The salad was fresh and tasty, and I liked the portion. The bowl was a bit too small for me to mix the salad up easily, but not a big deal. The sandwich was full of flavor and the bread was perfectly toasted. The tables were in need of wiping down, but they were pretty busy when we stopped by. Overall though, I really liked this location of this chain.

Got takeout - yummmm. Got a cheeseburger with sweet potato fries. Serving size was generous…read more Service was great - friendly. Prices reasonable. Discount for using cash! Can eat in as well, small inside dining area and a bit larger outside area.

Our Michigan friends have brought us to explore Glen Arbor and on our way back, we desperately…read moreneeded food. We decided to try this place and were surprisingly blown away! Being a burger joint, we obviously ordered everything but the burgers lol. We had a long trip ahead and didn't wanna feel too greasy but looking over at other tables later, the burgers looked delicious. I got the peach salad that came with curried pumpkin seeds and shredded asiago and croutons. I added grilled chicken for $4. I wished there were some fresh peaches on it but the salad was tossed in a peach dressing instead. The croutons also tasted like fried pieces of sandwich bread. I will say, I was so pleasantly surprised by how delicious this salad was! Holy cow, after a few days of camping, having vegetables was one thing, having this salad changed my outlook on life. My fiancé was a little saddened by the fact that we will be no where near this place (from Connecticut) becuase he thoroughly enjoyed his brisket wrap. Maybe it's the Mid Western charm and hospitality, but our experience was so great. After getting the bill, our waiter (who had two colored socks on and my friend thought he only had one, but alas, one sock was just black while the other was a hot pink) offered us our drinks to go and brought us back a full cup of iced tea and Dr Pepper. Our table of four left with a $70 bill which was fantastic, given that the food also satiated us to the best degree. All the way from CT, I wanna say: thank you Michigan. And thank you to the Gnarly Heifer, even though we did not taste your Heif.