Great food and service. Very clean and easy to get too. Lots of different beers. It is divided…read moreinto two sections and one has a great bar. Lots of tv's with every sport on. Just a great place to meet friends or meet new people

Very good food very friendly staff great location in downtown Ionia, one of the best restaurants in…read morethe city

The night crew needs an attitude adjustment! It's not the customers fault that the back window…read moreperson can't give proper change!! But also can't do a simple thing like give out straws! And when in customer service did it because acceptable to yell out your issues behind the closed window? News flash you can still be heard even with a closed window! Now I know to only stop really late at night or early in the morning.

night crew sucks fucking dick waited 25 mins for a whopper and 8 pc chicken fry the gir who took my…read moreorder had a horrible attitude and was rude as hell secondly they forgot my sauce and when I asked for some told I was going to be charged for it even after i clarified I hadn't got any at the previous window and then argued with me about so do not recommend this burger save your money go somewhere else

Ordered 12 bone in wings that are very disappointing. Other Popeyes do well in this aspect. Tinyread more

Was better when they first opened. Quality of service has gone downhill somewhat. Food is just…read moreokay.

I ordered a build your own butter burger (single patty, cheese, toppings) and the person ringing me…read moreup did it correctly but their supervisor kept interrupting them telling them to make it a specific meal even when it is not what I ordered. I double checked at the window that I would be getting what I ordered and the supervisor kept interrupting once again saying "it's fine". It wasn't even close to what I wanted and it wasn't even cooked evenly. The person who tried ringing me up correctly was very nice and she was not the problem. It was whoever the man is supervising the drive through on 8/15/25 around 6:30pm-7pm. This is now the second time that I have had this specific issue with this location.

Great food, order was accurate and fast. People very nice. Had burgers. Bathrooms were clean.read more

Just swang through Arby's on a hot day for a drink, my strawberry lemonade was absolutely rancid,…read more100% expired and completely inedible

always very nice to me here and have had no issues with getting the right items. Not the robotic…read morecustomer service you get elsewhere. Just a much more human experience that I appreciate.

On September 24 around 3pm, drive thru, ordered crunchy taco supreme and nachos and cheese. The…read moretaco was cold except for the warm, mushy tomatoes that tasted spoiled- first time I couldn't eat a taco. Nachos were crumbs in the bottom of the bag. I was also asked about rounding up a dollar for a scholarship fund. I always round up but realized later that they didn't say what the scholarship was for... Definitely should've checked the contents before leaving. But will never return.

Terrible service I had a 30$ order and tried to use a 50$ bill but they said they couldn't take…read morecash even though I had asked at the speaker. The food came out burnt. In my opinion your better off driving to the next closest Taco Bell.

Food was great, bathrooms clean. There was people taking orders inside that seemed to know what…read morethey were doing! and were fast!! I would eat here again....

They gave me the wrong size fry and asked for the bag back to take back the small fry and give me…read moremy medium. You should never take back food that has been given to the customer since you don't know what has been done with it contamination wise. Rubbed me the wrong way when it was clearly the on shift manager/lead that did it.

Rude remarks not appreciated when someone is trying to order at the speaker in drive thru. We…read moreasked the attendant to please wait a second as we decided on an order. It was not even a minute and the overheard the kid mouthed off to his coworkers about having to hold. Sometimes you will get older people or disabled people that need to process what they want and not be able to verbalize their order exactly at the moment you wish. Do better on this please

EMT speaking**** Manager was inhumane. The AC broke and the workers were clearly struggling with…read morethe heat. Almost had to take one of the workers to the hospital for heat exhaustion.

Reviewing fast food is odd because it's hit or miss and this Arby's hit. I was hungry so I usually…read morestop in Portland for food and I had some Arby's coupons to use. I used a $9 deal for big cheesy bacon burger with medium fries and shake. The fries were crisp right out of the fryer, the staff were very nice and fast inside at least, not sure about drive thru, one of the workers got me my shake right away. And the burger ended up being one fi the best fast food burgers I've had in a long time. Granted it wasn't too busy when I went but I will definitely rely stop at this Arby's when I am driving near again.

1 star. Barely any cheddar on my beef and cheddar, normally get at least like 3-4 spoon fulls. But…read morefeels like something is always wrong with my order. Inside was clean and plenty of seating.

I wish I could remember the name of the manager which is the sole reason of this review. Granted…read morehis niceties and the level of service provided is what solidified the pleasance of our visit. So I was thankful to him and his staff. When road tripping, fast food is just a part of the trip and during /after the pandemic the industry had been hard hit, that can be related in the many low starred reviews found across the web. But to see their reviews go from bad, low starred reviews from a few years back to highly starred recent write-ups, things are looking up for this Wendy's location. The food is still the same ol' Wendy's. It's the staff that made the stop worth it.

This is the best Wendy's that you will ever find. They make the burgers like they used to back in…read morethe late 1970's-early 1980's--big, thick, and juicy. I highly recommend this place. Great service too!