My recent visits to this location have been consistently disappointing, to a degree that stands out…read moreas some of the poorest service I've encountered. I frequently use the mobile app, yet each visit is met with confusion, indifference, and visible frustration from the staff whenever there is an issue locating my order. One morning employee in particular has made multiple interactions especially unpleasant. Her demeanor is routinely unwelcoming, and her expressions convey clear irritation rather than any intention to assist customers. During my most recent visit, I placed an order through the app and waited at the menu board for nearly ten minutes without a single acknowledgment. No greeting, no "please hold," nothing. When I eventually drove up to the second window, I was met with a look of open annoyance and a curt question about what I needed. I explained that I had waited at the menu board without any response and that I was simply trying to pick up my mobile order. Rather than offering an apology or any acknowledgment of the inconvenience, I was abruptly directed to move to the next window. The overall lack of professionalism, communication, and basic courtesy at this location makes what should be a quick and simple experience unnecessarily frustrating. If this level of service continues, it becomes difficult to justify returning. When the staff aren't being rude they literally have no idea what's going. I have had to repeat my order to them three times With multiple differ interactions. I have spoken to many people who have expressed the same frustrations with this location, yet nothing ever seems to change. I guess the owners are ok with the behaviors from their staff, because this is a pretty talked about issue in our little community. The only reason I even deal with this is because my kids like the happy meals.

Smelled. Everything was dirty. Hasn't been cleaned in who knows how long. People walked in and…read moreleft. Nobody even came from the back to see who came in. I didn't expect much from here but this place is nasty.

The staff were nice enough when we walked in. Most the restaurant tables were dirty and hadn't been…read morewiped down when we went to find a place to sit. Then we got the food and we couldn't even eat the chips or the cinnamon twists because the grease was clearly dirty and hadn't been cleaned in a long while. Yuck!! I won't be back.

honestly, the staff was so rude. i really don't wanna go back there again. the food was also cold…read moreand grainy.

This place is corrupt as hell! Filthy condition and outrageous prices. The manager (tim) talks bad…read moreand inappropriate about customers and employees. My wife had to go back to work due to my having an aneurysm. She is 60 years old and a hard worker. The manager didn't do his paperwork for payroll and so none of the employees got paid. Corporate came in and made him apologize to each employee. Two weeks after that my wife didn't receive a paycheck again. She contacted Corporate and they said they were processing it, she never got it!! The next payday came and we assumed they would have it corrected, they did not. She didn't get a check again even though Corporate said they would take care of it. The next payday came and went without a check again. My wife was forced to get a job somewhere else. This has caused us to almost lose our property and home. We live in poverty and are playing catch up to this day. She has contacted Corporate, labor board, consumer affairs, hugo district attorney and the attorney General and not one has returned a phone call, text or email. I hope someone reads this and can help us because she is still owed 6 and a half weeks of pay. Not only is kfc corrupt and inept but also our government officials!! We have reached out to attorneys but they are afraid to take on a big corporation even though kfc has no case at all and we can prove the hours owed. We hope that people read this and don't seek employment there because we don't want to see anyone else to go through this.

Food was cold and they forgot 3 things on order order. Went back and got what we were missing and…read morethey messed it up again. Smh

Great if your looking for fast food. Order on the app for half price drinks and specials. This…read moresonic is always fast and the staff is friendly. My fav frozen mango lemonades.

order a footlong chili cheese coney and got tater tots with onions on them and the other food was…read morenot cooked all the way. fuck sonic on my momma dat shit ass.

Outstanding food and service!! The best burger in the entirety of Texas, and the fries were…read morefantastic as well!!!

Always love this place! Great people that work here…read more great atmosphere! We have even been here on our anniversary before..(Halloween) Love love love it! The small fry is huge. 3 people could split it. The burgers are perfect. The drinks are perfect! Love the t-shirts!

Holy smokes! This restaurant is SOOOO good! The service is fantastic and the menu has something for…read moreeveryone. Literally everything we ate was incredible: the greens, fried okra, banana pudding, peach cobbler, chicken fried chicken, corn bread, and the chicken w/ waffles. All top notch! Run, don't walk, to Harlem Nights Scratch Kitchen next weekend; it'll be the best food you've eaten in a very long time!

Was in Paris to check out a used car. Checked Yelp for some lunch spots and this gem popped up…read more Food is legit. Everything fresh and piping hot! Yams are amazing. Everything seasoned well. Portions are big. Ambience is chill, upscale vibe but not pretentious. Small joint, super friendly staff, and great service. If you haven't made it to Harlem Nights, get there! The food is so good, 'if you threw it up in the air it would turn into sunshine.' ;)

I love the Braum's in Hugo! Whenever I can, I stop by to enjoy their chicken strips and chocolate…read moreshakes. There's a kind older lady who works there every time I visit, and she is always quick and efficient. Braum's has really good ice cream, and the customer service is generally quite good. However, I used to enjoy their burgers, but something seems to have changed; they haven't tasted the same since. Nevertheless, I still recommend this fast-food place!

I just enjoyed the best sundae ever! A current student of mine suggested a candy bar sundae. I love…read morefudge & caramel. So she made a tuxedo sundae for me with just the right amount of everything-- fudge, caramel, nuts & whip cream. Delicious!

Rude staff never get food right always cold and the malts are like milk very high prices for the…read morefood considering not good at all

has to be the best location in the state! super kind workers and food was steaming hot! was very…read moresatisfied with the service here and hope to come by when visiting oklahoma again :)

Amazing service by an amazing staff. Food was perfect! No bread racks hitting any vehicles. They…read morehave them tied down now. Check out their Twitter for epic savings.

Since this facility opened its been convienant for my parents. However of the 20 plus times we've…read morebeen there I estimate maybe twice was uneventful. Usually it's no bananas for banana splits. Order filled incorrectly even though receipt was correct. Corn dogs frozen inside. Gallon of tea that was in the process of being made that had sugar for several gallons. And the wait time is ridiculous. Or just out right forgot about and having to notify employee that I was still waiting on an order. As a traveler and frequent customer of this chain I can only imagine that sonic does not require training on procedure and professionalism for this store. Convienant or not I'm done with this store. Loves will suffice.