Was greeted really friendly went we got there ! Ellis was super nice & helpful when she took our…read moreorder !!!

It's McDonalds, so you don't expect much. But it took 30…read moreminutes to get 2 mcchicken's and a cheeseburger happy meal. Only reason I waited that long is there were several waiting just as long for a refund. Close to just donating my money and leaving.

I stopped by Jack's the other day hoping for a quick little burger, and I felt like I aged another…read moreyear just waiting for my food. For a fast-food place, that wait was quite long, and my knees don't care much for standing around these days. When the food finally came, it was... fine, I suppose. The burger was warm enough and the fries were there, but nothing made me want to write home about it. Just plain, ordinary food--nothing terrible, but nothing special either. All in all, Jack's is adequate. It filled my belly, but between the long wait and the so-so food, I can't give it more than three stars.

Ordered a #8 combo with a sweet tea. Got an unsweetened tea, soggy a## fries and an undercooked…read moresandwich. Jacks in hartselle is absolutely awful and the people are rude and treat you like your an inconvenience!!!

The food was hot and fresh!The hospitality of the manager Hannah was over the top!…read moreThe crew was friendly.Thank you for a great quick meal.

Well let me just say, Zaxby's sure knows how to make an old lady happy! I stopped in after church…read morethe other day with my husband Darrell, and mercy, that chicken was divine. Crispy on the outside, tender on the inside -- just the way I like it. And don't even get me started on that Zax Sauce... I could drink it with a straw if people wouldn't stare! The place was spotless, and our food came out piping hot and fast. Zaxby's has become one of our favorite little spots. Darrell says it's the only place where he'll eat a salad -- though I think it's just because they pile it high with that good chicken. Either way, we'll be back soon!

Customer Service: I loved the fact that you could seat yourself, after walking a few blocks that…read morewas a great thing. Server: Very polite, smiled, and was very helpful. She kept an eye on our table and made sure we kept a drink without dizzying around like a bee. Love great customer service. Food: The breadsticks wasn't nothing special, you can buy them at any supermarket, however the pizza and the fried ravioli was to die for. We will definitely keep this pizza place on our must stop by when in the area, and on occasion, just drive to Hartselle because Pizza Ed is there.

I'm sad about this. Pizza Ed used to be great. In the last two months we've subbed in once abcs had…read moretake out once. Dining in- nice staff... but 90 minutes later (I wish I was making that up) a grossly over baked pizza. Mentioned it to them add they offered to remake but honestly, I was going home. Charged full price. The restaurant was about 75% full on a Friday evening. Take out- two pizzas. Both under done. One was missing half its toppings. We love to support local business owners. If I hear they've got a handle on things, we'll be back. They used to be SO good.

If I could give this location zero stars I would. The service here is god awful. Super rude and…read moreunhappy people working here. I get it, fast food service industry sucks, customers can be awful, but seriously the interaction with the women who work here was above and beyond horrid. Great way to lose business. They clearly don't want to be there, don't want to work, and are not interested in fixing anything they messed up in the first place. And good god, don't ask for anything other than a normal drink. Heaven forbid you want a drink without ice. They'll ensure it's all ice with a splash of drink and then act like you asked them to go to war with Germany when you tell them you ordered no ice and could they please bring you what you ordered.

The slushes and corn dogs are good and so are the milkshakes!!! but sometimes the wait can be…read morelonger than expected..

The way they treat their employees is unacceptable. Horrible service, throw food at customers…read more Disgusting storage, gunk build up in almost every corner of the store. The way they prep the food is horrible, they serve browned lettuce to customers and say "it'll be okay it's still edible" over all horrible people and horrible service. I use to work at Hardee's. "Tonia" and "Amanda" treat the employees however they like and speak to them crazy. That's why they can't keep employees because of the 2!

My friend and I stop at this McDonalds frequently to grab a cheap bite to eat and every single time…read morethey have messed up our order, fries are always cold and taste like sitting oil, wrong sauces every single time, and no matter how empty and slow they are it takes at least 5-10 minutes for someone to take our order and the bug problem is just utterly disgusting and the customer service is just terrible they are so rude and snappy.

Rudeness of drive thru staff at 8:00 am on 3/26/26. Someone cut me off jumping ahead of me while…read moremerging in the drive thru. I honked at her and she started honking back and flipped me off. She then chit chatted with the driver thru girl and held up the line. It was obvious she was either friends or family with the girl at the drive thru. The girl at the window was leaning out of the window laughing and talking to her. When I got up there, the drive thru girl said " have a nice day, or not" .

Where to begin this little hole in the wall restaurant is so delicious. The food just gives you…read moreclassic old-school vibes. I got the pot roast, which was super delicious. The macaroni cheese, the mashed potatoes just all tasty. The bread roll was soft definitely a place I would return back to you. The service was kind and sweet and very good. Thank you so much Ky and they have local honey that you can purchase to take home all in all definitely recommend the burger was good too if you're here definitely stop by and have it.

I highly recommend this restaurant for anyone who wants a great home cooked meal. The staff is…read moreawesome and very friendly. The food was awesome if you're in hartselle and hungry, stop by and give em a chance. You won't be disappointed.

Ordered for drive through pickup, received one item and was told they needed to cook potatoes and…read moreasked that I pull around front for the rest of my order. 15 minutes later I went in to the store and still had to wait another 20+ minutes for the rest of my order. Driving to Decatur would have been faster.

Place sucks waited 15 mins for somebody to take my order for there to be no syrup in the drink…read morefountain

Now that time has passed, I wanted to write a review about the Hartselle Alabama Captain D's. Back…read morein August, September, October, and beginning of November 2024 this was one of my Dads favorite places to eat. He absolutely loved the fish, and especially the coleslaw. The reason being? The staff, the manager and most importantly the cooks. My dad had brain cancer and had it set in his mind that he wanted "ice cold coleslaw". Every time we came in or submitted an order for my dad they always knew and remembered what he would order. The cooks would go out of their way to put ice cubes under the coleslaw in the Togo dish for my dad. It is because of this exceptional location and the caring people that work in it, that helped my dad feel some type of normalcy before him passing away. Our family is forever grateful for the love and patience you all individually poured into preparing his food. I'm sure he's eating a ton of coleslaw up in heaven. Thank you all, The Gleason's

Johnny was welcoming and friendly. made sure that my order was made quickly and correctly.read more