Make sure you triple check their business hours before you go! Thinking about lunch on a Friday at noon on a non-holiday day? Think again! Closed. No sign on their door about changed hours, just an open signed switched off and regular business hours scratched out. So frustrating! I haven't had a bad experience with this location's food or atmosphere, my 2 star is for their lack of communication and totally random business hours. What decent subway who is known for their lunch sandwiches opens at 3pm!? I'd rather they go out of business so I know to not get my hopes up when visiting this location and know that I'll have to travel to Saratoga Springs if I want no surprises in hours open. read more

Well, my daughter asked for olives on her sandwich. They put a little amount and she politely asked for more. He said he gave her more than policy allows. So I said okay then up charge me so, she can have what she wants. He said he wasn't able to do that either because of their olive policy. I asked so whats the policy? I was told they can do 8 olives slices max. He said he put 12. Honestly the dumbest shit I've ever heard. I googled it to see if there was a subway policy for that or a shortage of olives. Hard no on both, except if the owner of that store has a policy like this at this store. The people working there were kind. So who ever owns this subway is a complete asshole in my opinion. read more

The servers were nice and put together the sandwiches great! Didn't have to repeat myself or talk loud, they were attentive and worked as a team to get the sandwich done and paid for fast. They made it a friendly atmosphere. The sandwiches tasted great, and we had some cookies which were very tasty and fresh, cooked just right, not like in the photo on another review. The building has gotten a remodel, and it is very clean in the sitting area. I took a photo of the new service bar. The restrooms were clean and fully stocked. Disregard the low rating, I spoke with one of the workers and was informed that they are under new management and they are doing great. They are almost up to three stars on Google but need more reviews on Yelp. Leave a good review so that their score can go up! read more

Subway - Service area - Sandwiches Near Me - Eagle Mountain, Utah

Horrible i payed for extra meat on my sandwich, but when i got it, it literally had two pieces of meat, and drenched it with sauce, and they wouldn't give me a refund it tasted disgusting waste of money, the one in city center is %100 better then this place, i don't recommend going here read more

Love subway. This location does seem to take a little longer on online orders but overall they are good. They also haven't messed up a single order which is awesome. read more

It is 8pm they do not close until 10pm and they refused to get out avocado that I requested. It is annoying when you go to a place that is literally a 'have it how you want it' place and you cant have it how you want it. read more

terrible service, always wearing headphones and getting the wrong ingredients. paying extra because they put double meat when i asked for extra. refusing to fix it and becoming hostile. very unprofessional and rude. read more

The employee was wearing both headphones and couldn't hear a thing we were saying. It was really frustrating yelling and having to repeat ourselves just because someone doesn't have the decency to listen while you order. Listen to music on your own time. They also used rotten vegetables that should've been thrown out. Don't recommend this location. read more

Food is alright, if you're looking for good service this isn't the place for you. I'd recommend just going somewhere else before choosing here. read more

I've lived in Eagle Mountain three years and I'm glad this was my only stop to this sandwich shop. First they make you order online. Staff roped off the shop. Didn't get to see them make the sandwich. Bread is at least three days old. Sad days for subway. read more

Continuing my yearly evaluation of the Subway in Eagle Mountain. No, the employees continue to be slow and continually look like they don't even want to be there. The grumpiest bunch of employees I've seen in a Subway. Granted, the patrons are constantly upset in one way or another. Whether it's putting too many olives on for their liking, or requesting VERY specific lines of dressing. Most depressing staff and pickiest of customers. I get that working at a Subway isn't the best job in the world. But at the same time, make your store more inviting. Does mobile ordering work? Nope, the app always displays this location as closed, even though they're open. Forcing you to wait the 20 minutes for your single sandwich. Forcing you to wait for the one parent that decided "Oh i can handle ordering 4 sandwiches" then completely forgetting everything as soon as they get to the counter. read more

This place is a pigsty. Floors were a mess. The glass and counter were gross. The restaurant looks like it hasn't been cleaned in weeks. Service was very slow. They were out of some ingredients. My sandwich was meh. read more

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For a foot long sweet onion chicken tarryaki, do you get two scoops of chicken or do you get one scoop of chicken spread across the foot long? I know it was busy and the container was empty but it annoyed me that it made me feel like I didn't get the correct amount. read more

I eat here on occasion as a more healthy option than fast food. $10 Spicy Italian / Hotshot. Less than 5 years ago I got the same sub for $5. Jersey Mikes is so much better quality for the money. read more

The store was somehow even more cluttered than most and the service was very slow. It appeared that the manager was trying her best but her staff wasn't up to the task. The sandwich was fine...it was just not a great experience and certainly not quick. read more

This was the worst subway experience ever! Ordered for 5 people and they messed up every order except one. Also ordered a salad that they didn't chop anything up in. Rude customer service and dirty. So frustrating for everyone that was excited about eating there.... read more

Subway - My half ass salad - Sandwiches Near Me - Eagle Mountain, Utah

Ordered at 1910, ready 1930....arrived nt ready no nor begun....sit in car....in at 2000 still not started. Walk n being helped and sandwiches being built. Second time at 2010 wellanynprgress been an hour now. Crickets....eta who knows I will update. read more

Usually Subway is a great meal. However, this location has messed up every order I place. Just find a different location.

If I could leave negative stars, I would...it was THAT bad. As I walked in to order, the employee (before taking my order) literally whipped his hair up and down then said "what do you want?" I told him and he almost put the wrong meat one TWICE! I basically had to tell him which meat was turkey, and how to add the cheese. He was SUPER slow and didn't know his sandwiches. It was horrible. He also didn't know that they sell sliders...it's in posters all over their store. ‍ THENNNN, he didn't know how to ring my 2 sandwiches up and had to ask the manager who was on break. It was horrible. Got home, the bread was HARD, the ends of the cheese were HARD and the turkey tasted like crap. I threw it away. I can't even eat that crap. read more

Went there a while ago and their internet wasn't working so their card reader didn't work because of that, so they gave us our food for free since we didn't have cash. Great service, great food! read more

I wish I could give negitave stars. This place would hire a wall, actually a wall would be better to me then then the employees at this place. DO NOT GO HERE!! I got food poisoning from this location TWICE. I don't need a third time to know how bad this place is read more

Walked in tonight at 8:18pm and was told the store was closed. Unbelievable! Store hours online state the store closes at 9pm. Will never reccomend the Eagle Mountain location to anyone. You just lost a customer with a big mouth. I had to rate this a 1 star but it deserves 5 negative stars. read more

30 minutes for a sandwich with 5 people in line. They are slow and have no idea how to get a good rhythm going or even any sense of order. My "hot" sandwich was freezing by the time I got to it. I've only been here once before but it was the same and the girl in front of me said it is always like this. No organization whatsoever. read more

doesn't respect door dashers and the fact they need to be on time to places. took 15-20 min for them to finish my order and i was one of two people inside. read more

We've been to this subway a few times as it's close to our house, but are usually dissatisfied. As a sandwich shop, they should have all of the stuff to make basic sandwiches. On four seperate occasions they have been out of white & wheat bread! Also, the service is usually terrible and the store isn't super clean. read more

We ordered a meal and dint get are drinks or chips they charged us more money when we went up to get are drinks they charged us to sit there and are other cousins they don't ask if we wanted chips or cookies. The food was OK but the service sucked. read more

Just wanted to compliment this Subway in Eagle Mountain/ Pony Express location. The new cheesy garlic bread is amazing! Even better the very nice manager lady was very helpful of offering suggestions for toppings on my sandwich! It was delicious as I made a Tuna melt with your new cheesy garlic bread. The manager lady and the other girl employee gave wonderful customer service! The food was fresh and delicious! This is one of the best subways in the industry! Thanks so much, you made my day! read more

Slowest fast food place ever! There were 10 people in line in front of us and it took almost 45 minutes before we finally got out of there. The employees move like sloths and many times one of the sandwich makers just stood there. There was a big dead bug on the floor that a lot of customers were grossed out by and the employees completely ignored it. At one point I became enthralled at how long it took them to put 3 slices of cheese into a sandwich; about 90 seconds! When we were paying for the sandwiches they asked my wife something and she said that she couldn't remember because she had been waiting for so long and they just said, "Yep. It's busy right now." No apologies, no awareness of customers and zero care is put into this store. Who owns it? If you're out there I would like to study your brain. Read these reviews man and shape this place up! read more

This place is absolutely terrible. Do NOT go to this subway. It's worth your time to go a little farther away. It'll probably end up saving you time. read more

pretty good. the cookies were a little dry but service was good and the sandwich was good

Wish I could rate the food.. but standing in line 10 minutes per sandwich with 8 people in front of us, we walked out after waiting 30 minutes. My 4 year old could move faster. read more

My wife and I had a *terrible* experience at this location. They double charged us for our meal and then, when we pointed out their error, they said they were unable to refund us because their manager was not there. We asked when the manager would be in and they said, "probably in the next couple of days." We were completely in shock that the employees had no idea when their manager would be in and none of them could fix overcharging us (they said it took a manger's thumbprint to do a refund). Are we supposed to come in every day and hope we can encounter this absentee manager and try to beg for a refund for them overcharging us? I have seen a lot of bad processes and systems, but this Subway takes the cake for dysfunctional business processes. The employees were apologetic but, apparently, only the manager (who never appears to be there) can fix an error if they mess up. Subway, fix your broken processes and policies. read more

This place is terrible. Extremely slow service, the employees never seem happy or inviting, and my meatball sandwich fell right out of the bottom of the bread as soon as I picked it up; it's not hard to cut bread... hey at least this mess would taste ok, right? Nope! The meatballs were cold! To finish this nightmare, there were no napkins available to clean this marinara disaster up. It looked like I butchered the cow right then and there... don't waste your time and money. Its like this place was designed for a terrible experience. read more

Have you ever entered a business where the employees seem to always get depressed when customers come in to be served? Well, welcome to the Eagle Mountain Subway. The place where they are always out of white bread (9am in the morning, lunch time, Friday nights, etc.) and the employees make you feel like you're bugging them by being there. The place where they are now opened at 8am (1 hour earlier) so that they disappoint for an extra hour out of the day. A place that my family will avoid if at all possible and if not, ensure we have 45 minutes to spare to order some sandwiches that should only take 5-10 minutes total. read more

long waiting. employees treated me bad maybe because I'm Mexican and it seems that all the time are upset