Slowest drive thru ever only to receive cold food every single time. Absolutely a$$. Not at all…read moreworth the stop. Do yourself a favor, head to Waffle House instead for your 24 hour needs.

Spent $15 for a meal and the burger patties were pink and red not even cooked all the way. Waste of…read moremoney and time. Never going back.

Service was excellent, and the person taking our order was friendly and helpful. Unfortunately, the…read morefood was very disappointing -- worse than McDonald's. The French fries, chicken sandwich, chicken tenders, and fried cheese all tasted the same, almost like onion rings: greasy and lacking distinct flavor. The pepper jack sandwich looked thrown together, with both slices of cheese stacked on the same side. It seems like the food is all being cooked in the same fryer, causing everything to have the same taste. The milkshake was good, but the hot fudge sundae barely had any hot fudge -- just a small drizzle throughout the entire dessert. Also, be aware that there are extra charges added to many items, even for things like BBQ sauce. This was my first time ordering here, and unfortunately, I would not recommend it or return. Restaurant was clean and well lighted.

Always good, always fresh. Tonight I tried the chopped steak dinner for $8.59. Two beef patties…read morecovered with onions, mushrooms, and gravy, mashed potatoes with gravy, steamed broccoli, and roll. Would get this again. Delicious! I just wish they had the green beans from the picture.

I recently stopped in while on the road traveling. My first time the food was good. I ordered the…read moregarlic butter single hamburger, onion rings, sweet tea. But the Garlic Sauce on the burger I order extra it's pressure. Shakes were half off so I ordered a strawberry shake it is also good. The service was good the cook personally came out to bring our orders. The restaurant was clean and was great for dining.

We went to the Huntsville, AL location. Very impressed with the fast service. Everything we…read morepurchased was exceptional. Highly recommend the food and service at this location.

I'd come back and I'd say hive this place a go. Just got a turtle sundae, regular for $6.49. It was…read moreok, hard to make ice cream taste bad. But there wasn't a lot of toppings; mostly vanilla ice cream. That was a bummer. Our favorite custard place in town is cheaper and always solid.

Who knows how good the food would have been today. The girl running the drive through should have…read morebeen cleaning toilets. She had a lazy/careless personality and whatever she is being paid is too much. Couldn't talk to the store manager. Couldn't call customer relations. No answer. I believe this franchise location will fold soon. Especially with the kind of help they are hiring.

Quick Take: First time being talked down to by a manager at this location. Not feeling like I will…read morebe back to this location because of it. Explanation: Visited on morning of 3/22/26. Management experience from 1:30pm that sane day. Got a black coffee and a hot Cafe Mocha. Window handed me a black coffee and attempted to hand me a frozen drink when I mentioned it was supposed to be hot. We realized that the order was put in wrong. No biggie, I pulled forward and waited. Dropped the Cafe Mocha at home to my wife and I went to church. Wife texted and said it doesn't taste like the normal Cafe Mocha, just like a black coffee with cream (not whipped cream.) After church, I stopped by since it was on my way home to explain how it didn't taste good..maybe something happened with the order mix-up. The manager said it was impossible to mess up the drink because it was a new machine. She asked where the drink was and said I should have called and brought the drink back so they could look at it. I explained I dropped it at home. She proceeded to accuse that I just wanted a free drink and she wouldn't replace the coffee because I drank the other one. The whole time with a snarky chuckle and laugh. I tried telling her I didn't drink it but she cut me off asking "Well, where is it?!" My blood really started to boil but I just left rather than make a scene over a coffee and decided Ib just wouldn't come back to this location.

food took very long considering this is a FAST good place, employees didnt know where anything was,…read morethey were slacking off, also dont give you what you paid for as they gave us less food anf only filled our drinks halfway.

Zaxby's has the best fries! Crispy, salty, hot! So good! The chicken fingers were great. I really…read moreonly wanted 1 finger. I ordered off the kids menu but wish there was an adult option that's just like a small snack. Service was very fast and with a smile. Of course the ice in soft drinks is the very best. Wish the salads weren't so expensive. And I'm curious about the egg rolls, but haven't been able to find anyone who's tried them.

4 of us had the chicken snack. 3 pieces of small dried out chicken fingers with fries. Fries were…read moreok the chicken was not. Not going back

Visited 2/19/26: Quick take: this location struggles…read more Sometimes good, sometimes not. Not friendly on this day and I usually am very patient/understanding. Food was not great tonight except the biscuit . The biscuit was I'll probably stop by again because I love Popeye's food. But visits like this just make it longer until the next time. I went through the drive-thru. Wanted the Shrimp tackle box for $5.99. Person in the speaker was alert and cut me off a few times. Also, didn't give me a response when we finally got my order clear. I was going to order more but decided not to. Got to the window and they were struggling. Told me they couldn't get the tackle box to ring in correctly and were frustrated/scrambling. I was understanding about that but when I tell you your work-around of charging me $4.99 for shrimp and $3.29 for a side (total $9.xx) isn't the same, don't get snappy with me that it is all you can do (employee and manager.) Honestly, I should have just left. Shrimp and fries were terribly old. Must've been made a while. Biscuit was great! Very disappointed. Should've called management on a different shift but it is too late now.

Ordered ahead and food was ready on time. Staff was friendly. portions sizes were ok, but chicken…read moreportions were a bit modest.

Food was very tasty, lemonade is great, cleaner this time than last. Only issue is these bowl…read moreportions are small for the price, in my opinion. Thankfully I caught the BOGO coupon so that made it worth it. The buffalo mac bowl was very good and I could eat it often. We'll be back.

Slim Chickens let me down today. Ordered for pickup on DoorDash and when I got to the window to let…read morethem know I have an order for pickup their speaker was broken. I could barely hear them and I guess they could barely hear me too because they gave me the wrong order. When they gave me two drinks I didn't order they refused to take them back because I had touched the cups. What am i supposed to do with drinks in my car I didn't order if they wouldn't take them back? It took forever to get our correct order. I was going to speak with the manager but I think it was the untrained manager who gave me the wrong order. They need to get their $h1# together like McDonald's does.

They kept making me repeat myself because the lady wasn't listening. Then they gave me a medium…read moredrink when I ordered a large then when I asked about it, they said I had a large other cup is a huge which I've never heard of. Plus she was just a fat bitch.

We've seen Cookouts in other cities, but never have tried one. We were in Decatur for the weekend…read moreand decided to give it a try. First of all, we got nasty glares and even a head shake from the employees when we approached the door. They all disappeared behind the wall and not one, not two, but three employees one at a time poked their head out, glared at us, then went back to the kitchen. We were about to leave when a sweet older cashier came out to take our order. I ordered the Cookout burger, House style which is with Quesadilla sauce, and a small Cajun fry. My husband ordered chili cheese fries. I usually take pictures of my food but I was so uncomfortable because of the employee glares and then I was shocked at how awful and sad my food looked, pictures were the last thing on my mind. The burger was tiny overall, bun was dry and grainy, beef was thin and dry with a quarter-sized spot of quesadilla sauce, a leaf of lettuce, and one slice of tomato. Also, when I ordered Cajun fries, I was sadly picturing Five Guys' Cajun fries. These are not even close. These are the crinkle cut fries with some Cajun seasoning sprinkled on top. They were room temperature & kind of dry. I usually try to do good reviews, but we were so disappointed and a little annoyed with our first ever visit to a Cookout.

If you ever get a chance to get a delicious bacon biscuit, stop here. Jack's biscuits are so tender…read moreand flaky and practically melt in your mouth. Hash rounds were delicious too. We picked it up at the drive thru and the girl was very polite.

Food was good as always. Restaurant clean employees were friendly. Always stop here when I'm in…read moretown.