I drove thru so no comments on anything inside. The menu changes pretty fast so that's a little…read morehard to decide. I ended up getting a bowl, it seems to just be rice beans and chicken. They give you tortillas, that seem freshly made, a couple salsa and a pico. I ordered a side of guac and am glad I did. It was all pretty good, although I did kinda expect more ingredients, like cheese. It's $12 which is steep given the ingredients. If I lived here I'd try something else, I'm only in town for one night. Their ordering screen could use some help. The girl that took my order, gathered the items and charged me was friendly and got it all right. The guac was fresh with chucks of avocado.

FIRST AN LAST TIME I COME HERE. The bathrooms were nasty, floors were dirty and look like they were…read moreallergic to cleaning or something. ALSO, the tables were not cleaned at all. A COCKROACH FELL FROM THE TOP WALL IN OUR FOOD. When we asked the manager, the customer service was awful. He didn't do ANYTHING about it, not even cleaned it up. They were acting like it's all normal. ALSO, I think my meat in my tacos had teeth from an animal or something. I just wanted to throw up. DO NOT come here.

They have these creations called "wraps" which McDonald's discontinued years ago but this location…read morehas grilled chicken wraps, crispy chicken wraps, taco wraps, and steak wraps. The best thing to have ever graced this earth.

The food is always freshly made and hot. The service is not good. The kid at the window is super…read moredisrespectful and rude. I have always been nice but he is always miserable and rude. He rolls his eyes and talks under his breath. Please put someone else at the window.

Pretty good. Chicken juicy. Skin was not on the tenders and not much breading. The apple fried…read moredesert was delicious!!! Cashier was funny

I paid 47 bucks for this, and they delivered it to me after an hour and a half. Everything was…read morecold, and it was a mess. They didn't even include forks or napkins in the box. It's terrible service. I will never buy from them again. It's just a waste of money.

Picked up an online order at the drive-through. Food was ready in no time fast friendly serviceread more

Worst service I've experienced in forever , first I sat at the window for about 10 min and no one…read moreresponded , so I went forward and there were 2 cars in front , we waited 55 min to place an order , finally placed the order and was asked to park up ahead. Waited for another 20 min while 6 cars passed me up and went inside to find out what was taken so long ... they gave me the fries and the fries had black spots all over them and smelled really bad,. Smelled burnt , told the cashier, the fries were burnt and I would like a refund he replied with " yeah the fryer is messed up" I said why would you guys even sell product that way " , the manager thru the food away and gave me my refund, when I got to the car I realized he shorted me $14 ... on top of that ... I swear this would be the last time I go here . Steer clear !

The restaurant is self-seating, and when you first walk in, it feels a little dingy and could use…read moresome attention. Unfortunately, the service didn't make a great first impression either. The staff was standing around and didn't acknowledge guests as they entered, and we had to wait a while before someone finally came to take our drink order. That said, the food more than made up for the slow start. I ordered the chicken fried chicken with mashed potatoes and mac & cheese, and everything was absolutely delicious. The chicken was cooked perfectly, and the sides were flavorful and satisfying. Despite the lackluster service and atmosphere, the food did not disappoint. I'll definitely be back--for the food alone.

Place was fantastic. In town for work nearby and wanted a nice meal. Steak was cooked perfectly,…read morestaff friendly, great spot to visit if passing thru!

Manager gave my food to the wrong car, i watched the car behind me look through the bag while…read moretouching the inside of it. She then runs over to my window and gives me the same bag and normally i wouldnt care but i just got over food poisoning and wanted to be safe rather than sorry. Manager rolls her eyes no comment and disappears for 3-5 minutes. Then a different and beautiful lady comes back with a bigger bag which i assume had the exact same food in it that was just touched by someone else. I go to eat my two sandwiches first one bite in each... C O L D.... clearly confirming that one they never switched the food just the bags and two i was waiting for x amount of time for the same dirty food that now was cold. I didnt even have to eat my fries, i simply felt them and they were cold lol. being in the middle of no where and it not being busy i wouldve figured that i at least could get some warm sept 22 gentleman at the paying window and taking orders did amazing lady manager with tattoos and eyes at the back of her head was the problem

They fucked up my order I ordered a plain and dry burger, but they put everything on it.read more

Who doesn't love sonic! Everyone seems friendly and nice. I've never had a problem here.read more

This is definitely a place I would not recommend bad service the girl at the window when I wanted…read moreto speak to the manager said she was a manager then she said she wasn't the manager and the manager was in the back, but she would not call the manager so that I could address a complaint I ordered chili cheese tots, which had no cheese had very little chili and we mix with fries apart from the fact that the talked recalled, and the fact that she had lied, and the service was horrible, I would not recommend this place to no one and quite the contrary to everybody, I speak to I'm going to recommend that they do not go there

The Arby's in Laredo closed and my wife loves Arby's. So we drove an hour to Cotulla. Wife tried to…read moreuse a coupon from an app and the countdown started. She showed the manager but the manager said the number given on the app was not working. It was a 2 for 1 deal. How hard is it to charge 1 sandwich and give us 2 to honor the coupon? Thought we'd be back because it's the only Arby's near us but after the poor customer service I'm never driving the 1 hour one way for bad customer service. So no more Arby's for my wife now.

Sometimes under cooked or funky tasting pizza Service is…read moreslow most the time, only ever see about 3 different people there

Ordered 30 mins prior to pickup. Still had to wait 20 mins. Place is dirty and only one person…read moreworking. Just shut it down.