Ordered a footlong meatball sub...only to get it home and realize the entire sub had 5...FIVE meatballs on it. There was an inch of bread between each meatball. Inexcusable. Won't be back. read more

Ordered subs on the app last night for my daughter and I. Asked for a meatball and 2 BLTs. Specified how we wanted them, paid for them through the app, waited for them to be ready, drove to the store, and arrived 10 minutes early. I was concerned with was how messy the work area was. I arrived with one person receiving one sandwich and no other customers. The workers were friendly, and greeted me when they saw me. They asked if they could help me, and neither made any effort to clean the station. I told them I ordered through the app, They hadn't begun them, but I was early so not concerned about that and assured them I knew I was early. They began making my subs. After getting the breads together they began cutting them. The breads looked half baked, so I asked them to toast them all though we originally only had one being toasted. I wanted the bread to finish cooking so we wouldn't get sick. They began with the 2 BLTs and went for the meatballs for the third sub only to realize there were none. One worker asked if they had more meatballs, the other responded "yes, in the freezer." I told them to go ahead and make them all BLTs. Literally, the reason my daughter and I were getting Subway on Friday night was so I could get a meatball sub. However, a poorly managed kitchen ran out of a major sandwich item before dinner rush time. I could understand running out at 8:05 PM, is inexcusable to runout before 6:05 PM. To top this off, rather than clean even a single spill or getting the meatballs out of the freezer, the second worker began making his personal sandwich while I was being rung up. The combination of the disgusting workstation, the missing food items (that were available), and the lack of proper management and/or training will keep us from going back to this Subway in the foreseeable future. read more

Subway - A single meatball unrelated to this story other than for effect. - Fast Food Near Me - Cedar Springs, Michigan

Today my boyfriend and I stopped in to grab a couple sandwiches to eat before lunch. Well we walked in we weren't greeted and we couldn't get our sub's toasted because the toaster oven was broke. Then we had to listen to both employees complain about how they don't get paid enough to care and how they were both just done with the day the one complained about having to drive from white cloud subway to come and work at the ceded springs store. Then the other lady said she was over the day because she had to take her husband into rehab this morning. Then when we were almost done another lady came into get a sandwich made and she employee made the other customers sandwich with out any gloves, mind you she had just answered her phone and never washed her hands before making the other customers sandwich. We bought two sandwich meal deals. Our bread wasn't even cooked all the way from the oven and then on top of it my chicken was cold and our sandwiches were basically inside out. This is ridiculous if you want change it starts with you. I've worked in Florida managed three different subways all at the same time and I know it's possible to do it as well. I hope this helps whoever is managing this subway because this is inexcusable. And if you need help email me I'd be willing to come in and work. read more

Subway - a hand holding a sandwich in a wrapper - Fast Food Near Me - Cedar Springs, Michigan

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If you want to be talk to rudely and a manager not taking the time to realize their staff isn't doing a great job, then go here. Waiting 10 min and was ignored not even told we will be there in a moment.... they went to the back to stock stuff before even asking for our order then when I spoke up I was "yelling" lol you don't want to hear me yell I'm just a vocal person but it's cool we went someplace else and my belly is full. read more

Best Subway Ever! New manager was very friendly, restaurant clean and food very fresh!

* They don't accept mobile payments * They don't accept American Express * Affordable approach to eating well * Mona (server) is one of the best * Weird, yet convenient location * They only accept cash tips * Toasted is better * Delicious subs * The worst part: There's no support for specifying preferences or allergens; they ask every question, every time on every order; much could be learned from ordering via Starbucks (iPhone app, mobile payments, paperless loyalty program, etc.) read more

Easily the worst subway I have ever been in. There was an awkward 15- 20 seconds of silence while the one kid stared at me from the cash register, and the other woman was getting bread out of the oven. The woman getting the bread, asks for my order, I ordered a 6 inch veggie sub, Other than the awkward silence -so far, so good. The problem came in at vegetable time, lettuce was more brown than green, they cucumbers looked like they had been partially frozen, kind of translucent, and somehow, the pickles looked bad, didn't think pickles could be anything but pickles, but I know now, pickles can look bad. I picked a couple random vegetables that didn't look rotted, I asked the woman if they have fresher cucumbers, she responded, "yes, in back", and proceeded to wrap up my sandwich - I guess customers can't get the fresh cucumbers. She gave me my total, just under five bucks. I decided that was a little steep for a rotted vegetable sandwich, so I declined the offer and left. read more

If I could give this Subway less than one star I would. The service is the worst I've EVER encountered. The manager is extremely rude, gets angry if you use a coupon and says that the owner will not let her put extra veggies on the subs. Her associates have the same attitude and seem to enjoy making making people upset. I never write reviews but with how poor my experience was, I felt compelled to let others know. I HIGHLY recommend you go to a Subway with different owners. read more

If your hours of operation is until 10pm, and i come in as a customer before 10pm, are we allowed to sit and eat our sandwich without being hassled by the employee to leave? I came in at apx 9:45-9:50pm. There was a sign that read "be back in 5 minutes" i waited, and waited, calling to the back room, and looking around the corner to see if i could see anybody, and no one was back there. Finally a girl and her boyfriend came from the Meijers store and made my sandwich. She was none too friendly, I felt like i was putting her out...but nothing was said. I sat down to eat, and i was approached by the female telling me i had to leave because they close at 10pm. I politely responded, i would have been done eating and gone if you had been here to make my sandwich, so no i would like to finish my sandwich. Then her boyfriend came to me really snotty and said you'll have to leave now or i'm calling my manager. Irritated at that point; i said go ahead. Next he said my manager said to tell you to leave, or to call the cops. I said go ahead, i'm doing nothing wrong. I explained if a customer comes in the store before it closes, you are allowed to sit and eat before you have to leave. AT that point he was very rude and said are you the manager, do you make up the rules? You'll need to leave right now, or i'm calling the cops. Then he proceeded to come out into the store area so i could see, and called the cops so i could hear. A few minutes later an officer showed up. He talked to them, and then came over to me and i said i can't believe they called you guys to get me out of the store. i asked if this has ever happened before, and he said no. He looked and saw that i was almost done and said, well it looks like you are almost done anyway, and i was. So I cleaned up and left. Upon leaving, i asked who the workers were. The officer told me the girls name was kendra. I politely asked the guy his name through the already pulled down gate, and i was given the finger by the kid. I have both of their pictures, if anyone in charge cares to see who it was. I know they were boyfriend/girlfriend because they were walking out of the store holding hands. I can honestly say i have never been treated so rudely in all my life. I will NEVER eat at another Subway again as long as I live. I emailed corporate and got no response. So I'm just going to let everyone know the facts, and you all can draw your own conclusions, and decide for yourself if you want to eat there, or not. If you are reading this, thank you for you time and understanding. If you are with corporate or an owner, i have the police report number and pictures. You can email me djcobp@gmail.com read more