10/10 service of course .. nikesh did great, sandwichs are really good.. love her energy!!!!!!

Worst subway we've ever been we always ordered the freshfit steak and avocado sandwich foot long with only spinach, tomato, cucumber and no lettuce. I requested double on Spinach and she only put in a few and she said it was already double but check out the picture the sandwich looks so sad and empty. We won't be going back to this shop anymore. Management should check out the sandwiches in this site so disappointing. read more

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Late lunch! I ordered roasted chicken meal on a new ghost pepper bread. Ot was delicious and wasn't spicy at all. Absolutely great customer service. Ambiance is super clean and the shop looks nice. read more

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One star since zero stars isn't an option. Stopped by on Wednesday night after my son and I left concerts in the park early. Things looked off because the "Open" sign wasn't lit up so my son decided to check their hours on Google and said that they were open untill 9pm so we were good. As we walked up, we could see that an employee was mopping the floor. As I opened the door, she told me that she wouldn't be able to assist me because her lobby floor was wet. I was furious. Seemed like she was looking to just get her night started early. I wasn't going to press the issue because I didn't want her handling my food at that point. As my son and I walked away to find another place to spend my money to get something to eat, I looked at my watch and the time was 8:26pm...close to closing but also not at the last minute. Will not be returning to this location even though it's the closest to where we live. read more

Subway - Exterior without "Open" sign illuminated - Sandwiches Near Me - Buena Park, California

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PATHETIC CUSTOMER SERVICE!!! The worker there Itzel it's so short with her answers. I submitted my order online and it has extra cucumbers, she put 5!!!! On a Footlong!! I mentioned that I had requested extra, she said I did, umm it only has 5 slices.... she said it only comes with 4 slices.... so the 5th slice was my "extra" are you freaking kidding me??!!!! I asked for vinegar and she gave me like 1 squirt for a freaking FOOOTLONG SUB!!! These sandwiches are not cheap, but this freaking store is ridiculous I AM DONE WITH THIS PIECE OF TRASH RESTAURANT . They need to teach Itzel some good customer service training, that's for sure. P.S. This happened to me not only once, I was just given them the benefit of the doubt. HORRIBLE EXPERIENCE!!!! read more

Subway - THIS IS THE VINEGAR AMOUNT I WAS GIVEN FOR A FOOT LONG ‍ - Sandwiches Near Me - Buena Park, California

Friendly, fast service. Bread was stale and portions lacking. I swore this location off a year ago for poor quality and lack of good sandwich making skills. I honestly think it's the franchise owner cutting corners to save money. $34 for 3 footlong subs with a $6 points discount I accumulated at other locations. Shame on me. read more

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Text book running a once-thriving business into a ground. Went in for a sandwich, ordered the usual stuff (size, bread, meat, and cheese). Asked for it toasted. It's still cold (???) Asked for lettuce, cucumbers, spinach, bell peppers, and onions; one line of mayo. Mind you, it's a footlong. 1 - Lettuce was basically two pinches. 2 - THREE tomato and cucumber SLICES 3 - four spinach LEAVES - shredded to spread out. 4 - four slices of bell pepper 5 - three slices of onions. 6 - FIVE LINES OF MAYO????? 7 - NO CHEESE (I didn't notice until I got home) I'm not asking for culinary perfection at Subway. Heck, I'm not asking for buffet-levels of food, either. But what in the world is this stinginess?? Why are you even open?? Please sell the place to an operator who cares about retaining business. read more

Just left after picking up my Subway order, and I was helped by Itzel. She was absolutely amazing and so kind even while doing something so simple like making my sandwich she still provided top-tier customer service and was really just a kind soul. Give her a raise!!!! read more

In the last two months, I have noticed that they only have one person scheduled to work, especially during the lunch hour. It must be under new management because prior to that it was always two people working and the service was great. Now you have to wait almost 15 minutes to get a sandwich prepared because one person is doing everything, for example, online orders and in person orders, they need to schedule at least two people to work in a sandwich shop. read more

We usually get a subway once or twice a week and so far they were good until today. We ordered one of our regular "Titan Turkey Subs", was asked if we were going to eat there or to go. I mentioned "to go" and that's where things got bad. The employee cut the subway in half and wrapped it up with only one piece of paper. She put it in a large bag. When we got home and ready to eat my husband took the food out and the subway completely fell apart! Husband had to put the food together and ate. I tried calling the subway shop many times (over a dozen times) but all I got was a disconnected notification. Because it's my day off I'm planning on going tomorrow to bring it to the manager's attention. So whenever you go there make sure your sub is wrapped tightly before bringing it home. read more

DO NOT GO HERE. This place is always out of ingredients or doesn't have all the breads. This has happened every time I have been there. They put less meat than any other subway I have ever been to. Their bread is stale. Their service is bad. The lady said I couldn't make any substitutions to my sandwich (I don't think that was correct) but I walked out and went to another Subway. read more

Walked into this shop and its so clean!!!! You can tell its absolutely well taken cared off. Alejandro and Itza are absolutely friendly. Its what you need. U will luv Alejandro.. will choose this shop over other Subway shops elsewhere. Highly recommended to visit! read more

I've never been the type of person to write a review but after my experience at this location I have to say that I will not be coming back to this specific location. The employee, Fabiola, is extremely rude. Mind you I've worked with HER at a different subway years ago and I never thought she would be this miserable but it makes sense still working at Subway after 10 years... I placed an order online to get a BOGO 50% off promo. Online the app claimed they were out of stock of olives, banana peppers and jalapeños but after I arrived to the restaurant I noticed that they were NOT OUT OF STOCK. I tell the other sandwich artist that was going to make my order that I placed an order online and I just want to add those 3 things since it was available on the app.. Fabiola decides to chime in and say that they cannot do that and they have to follow how the order says online. I try to explain to her that it showed out of stock online when it clearly was not out of stock. She flat out says she cannot do that. I tell her okay that's fine, can I get it on the side? And once again very RUDELY says "no we can't do that either". I cancelled my order and ordered there in person and was not able to use my BOGO 50% discount. It's a shame because i never had that customer service when I was working at Subway. read more

I have been to this Subway a few times and the customer service was sometimes not good. I was here recently and we got a couple of sandwiches. I was happy with the order. I ask for extras, and the lady act like she didn't want to give me extra meat I was willing to pay for. Anyhow, we tooks are lunch to go. Food was decent. That was that. read more

This is usually my go to subway because they are always super clean, friendly and fast! I am writing this review as Emily prepares 3 foot longs I ordered. First, they are out of the bread I order and apparently I order the last 3 on my second option. And no hot Cheetos either. As my food is been prepared it's is being thrown in the counter and the ingredients also been thrown in the sandwich. In my 3 footlongs she added ONLY 3 tomotatos and 3 cucumbers, when I asked for more she threw the food into the sandwich. I'm sorry Emily that you're having a bad day, but you're getting paid to do a job not to leave orders half way full. read more

Subway - Sandwiches Near Me - Buena Park, California

Very clean Subway. I stopped in on Wednesday afternoon and the place is fresh and clean. All the food items were kept cool and there was no flies in sight. Junior was friendly. read more

This is the second time we came in with new people the dude didn't know what any of the meats are he straight up made my husbands so it all fell out.the girl with the industrial was just rude she had me pay before my sandwich was even in bag handed it to my husband without mine might need to train your employees better. They had one guy wait till the male looked to try and see on menu that that meat looked like. He didn't know what mine was at all oven roasted chicken I had to point it out to him several times my husbands Buffalo chicken he asked the girl how to do it read more

Subway - His sandwich that had all the stuff spill out - Sandwiches Near Me - Buena Park, California

Horrible service. DO NOT order online. They pick and choose what they want to add. Never again.

The person with the man bun was extremely rude when I stopped in to use the restroom, I understand that the bathrooms are for customers only but it was the closest place I could go to with the bathroom and I was planning on buying something after I got done. He still wouldn't let me use the restroom until the customers that were there told him please to let me use the restroom, if it wasn't for that they would've had a mess on the floor because unfortunately I have a disease that I can't control if I have to go to the bathroom at any moment. This is not acceptable and it's greatly frowned upon by the ADA. Please teach your sandwich makers to do better and not give such an attitude believe me if Starbucks had had a restroom I would've went there instead. read more

Such a bad customer service from Junior. Not accommodating at all. I came a few minutes earlier than what I have anticipated and I was hoping they can make my sandwiches but he just kept saying it's not in the system yet and just dismissed me. I can understand if he said sorry he cant make the sandwich at that time but nothing. He just kept saying it's not in the system. I needed to rush because my father had an emergency. I left without my sandwich and really upset with his attitude. I am hoping the store Manager reads the review coz customer service needs some work on this location... read more

Every time I come here is someone new with even a worst attitude than the first worker. I don't know if it's the area but this place is like the worst subway I ever been too. The workers need a serious training for customer service. read more

New owner. Hoping management improves from last guy. Giving them benefit of the doubt. Walk in to empty store. No hi, no greeting from attendant. She just looks at me. I start and say HI! No reply. I feel like I'm not wanted here. Later at registers after I pay, she throws straw towards me. I'm sure she didn't mean any harm but give me a break. Why can't you be nice. :( read more

Subway - Keeping it clean. - Sandwiches Near Me - Buena Park, California

Okay. So, I wouldn't usually think to even write a review for a Subway eatery, but this is the best Subway experience I've ever had. The employees were attentive, friendly, and provided me a sample when I wasn't sure about the dressing I wanted. It's also, by far, the cleanest one I've ever been in. If I lived closer, I'd make this my go to Subway! read more

Worst Subway sandwich I've ever gotten. Asked twice for olives. 2nd time his fingers are making sprinkling motions over my sandwich with no olives in them. He didn't bother to look down at the sandwich while he's making it. Attitude like "I can do this with my eyes closed". Maybe so, but not "well". Hardly any mayo and it's dry. 10:40am only me in the store, what's the rush dude? Slow it down and take some pride in what you do. Doing it right is better than fast. Paid $5.79 and haven't enjoyed one bite. Wasted money :( read more

I don't understand why I couldn't order a platter (10 foot longs), the young man said it had to be ordered a day before. It's 6pm, they close at 10...if 10 people walked in and ordered 1 footling would you shut down? I just needed them within the next 2-3 hours. Guess it's pizza, they usually deliver within 45 minutes. Your loss Subway. Update: Thank you for sending me a personal message, I really appreciate it. I may come back to give you guys another chance. read more

The lady that helped me was wonderful. Great service and she made a terrific sandwich. Italian bmt is my fav sandwich there and she made it great. read more

I would give zero stars if possible. Was blown away by the customer service this morning. My wife went in this morning 1/22/2020 and ordered two sliders. My wife asked for vegetables and he said no. You cannot have vegetables on sliders. I have never heard this before and have never been refused vegetables on any sub, flatbread or sandwich ever at any Subway. When my wife brought me the sandwich, she said she didn't get a combo as the man was rude. I went back to the store as asked if I can have vegetables and he said no. He pointed to the picture and said no vegetables. I said, I don't give a fu^& what the picture looks like, I simply would like vegetables on my sandwich. I then asked myself, when do I get "only" what the picture looks like and chuckled to myself. Shaking my head, I gave him the sandwiches back and asked for a refund. He gladly refunded my order. I told him I was not happy with the customer service and I was going to destroy him on Yelp. He smiled and said go ahead. I said I was going to call the Corporate office and complain. Again, he smiled and said go ahead. I finally said, you know, you're really an a$$hole. He replied, sir, you're the a$$hole. Needless to say, I will never go back to this location. Btw - there is a sign that stated, "under new management." I don't know if the man was the owner or an employee but he needs to go. read more

Subway is generally my least favorite sandwich spot. I cringe at the thought eating a subway. And then I came to this sweet spot. I ordered two veggie delites with ALL the veggies, avocado and a few changes to each sandwich. The guy making the sandwich put so much finesse into making the sandwiches - getting every ingredient right and making them look delectable. He even shimmied all the ingredients (and there were a heap of veggies) into the bread with his knife and beautifully cut them in half and wrapped them up and labeled them. And of course I came home and the sandwiches were delicious. All the ingredients stayed within the bread and didn't fall out. If we are ever craving a sub again, we'll be visiting this location. read more

Subway - Look at those beauties loaded with all those veggies. - Sandwiches Near Me - Buena Park, California

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I am a fan of this Subway compared to a lot of the other local ones by me. Sometimes it may get packed, but service still moves fast. Service has always been very friendly. Chips are always stocked up. Food tastes fresh. I have used the Subway app a few times here. They tend to forget your free cookie but when you ask about it they have no problems giving it to you. read more

Service here is super fast and the place is clean. It is right next to a starbucks so you can get coffee afterwards or do work. Parking is limited in the immediate area next to the store, but there is ample parking in the big lot, just get to do some extra walking. Free exercise! :) The staff is very friendly. Will be back. read more

I got about five foot-long's and a spinach wrap to go to Knotts Berry Farm down the street because we had lots of kids with us. The spinach wrap was barely wrapped the worker that was making the sandwich was a rude and was rushing us although there was only one person in line. I also got bags of cookies that were so oily it's soaked through the bag. Definitely would not recommend this pace because of his customer service and order food read more

Had dinner delivered by grubhub who did a great job getting it here. Half of our order was missing. NO meat on the sweet onion chicken. CAlled them up and they said there was nothing they could do. No managers or supervisors on site so no refund either. I noticed they had some bad reviews after I had ordered..... I called grubhub to tell them what had happened, within 2 mins I had a full refund from them. I told them not to use that Subway anymore. read more

usually in a chain restaurant, they don't really care about anything except getting your money with mediocre service and familiar food... The parking is limited here... there are many store front, most of them food... so it bit crazy... the staff in here are nice, esp the owners, because they are always cleaning something, i mean this place is almost spotless... the food here is same as other place but because it looks clean maybe i'm bias that there food is better than other subway... i keep coming back because it feel clean... read more

Worst subways I've ever been to. My tuna melt was all mayo, no tuna. Very disappointed ! read more

Subway - Too much mayo too little tuna. - Sandwiches Near Me - Buena Park, California

Have tried going here 3 times, each time has been a disappointment. Service is horribly slow, 1 person making sandwiches and ringing up. Saw at least 2 other workers that only came out to answer the 1 workers questions. Will not give it a 4th chance, there are many other subways around. read more

Subway is my favorite restaurant- however I should have walked out as soon as the stench hit me in the nose. It was like rotten junk. But I asked the associate and he said it was onions- so I shrugged and began to order. Because my brother and his girlfriend and I were hungry.. Everything was going good for me; however my brother requested for him to cut the meatballs in his meatball marina but the associate said that they don't have the tools to do that; which is not true because another time we go to subway my brother asks for them to cut the meatballs and they do. So I don't understand why the issue. Anyway now the onions are starting to bother our eyes to the point of tears. It was hard to finish ordering and paying. We were hoping to eat inside instead we rushed out to relieve our eyes. Really disappointed with the service. read more

Seriously the guy must of been baked out of his mind cause he was so lost making my wrap and look at the picture, he can't even make a proper wrap !!! This is what I get for not going to my go to subway but anyway, don't smoke out before you gotta go to work kid !!! read more

One of the nicer subways I've gone to the owners of this one is nice and the place is well kept and tidy. Right across the BPM (Buena Park mall) and right next to a Starbucks. I go to this place all the time read more

Subway - Sandwiches Near Me - Buena Park, California

The staff is very friendly.... the bread baked fresh daily... everything is fresh, clean you can order online now and pickup your order and the Express pickup .... read more

It's like every Subway you step into, but their service is top notch! Coming into the establishment, they greeted us & I let Patrick know we were getting the 3 for $18.99. He lmk that they only had certain breads from the jump, but all was well since they had the breads we wanted anyways lol. Patrick was very courteous & patient w us as we are the typical indecisive type of Subway customers lol & even let me know that the avocados weren't ripe yet! Opposed to just letting me grab em & be dissatisfied w the taste & I really appreciate that! When looking at the sauces he let my husband taste-test the new garlic one (I forgot what it's called) before actually putting it on the sandwich. It may seem as simple customer service, but being served w somebody who's very professional & personable just really reassures your whole experience & puts you in a great mood. Thanks Patrick! read more