Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

These guys saved me when my wood splitter broke down and when I needed an emergency propane fill. I…read morewill be taking all my small engine work to these folks. Jim has a great crew working for him. From the office, to the drivers this is a great local business with reasonable prices. Dave O.

From the owner: O'Brien's Fuel & Service LLC, along with its staff, has over 50 years' experience in the petroleum…read moreindustry and is now servicing South Central PA and Northern Maryland.

We have used this company for our heating oil and they installed our oil furnace and air…read moreconditioner.many years ago. The service Dept is very reliable .

My air conditioner went out on July 5 in the evening.I called and Malik was out in 1/2 hour. The…read moremotor was burned out and one was ordered.I also spoke to Pat who was also very helpful. The A/c now is running fine.

TODAYS FUEL PRICES - Areo charged me $2.34/9 A GALLON! No wonder when I had my furnace fixed and…read moretold them I got my fuel at Aero that they laughed at me and said "let me know if you ever want to save a ton of money." Countryside Fuel Oil - $1.82 / gallon Stover Fuel Oil - $2.07 / gallon Hummestown Fuel Oil - $2.10 / gallon Capital City Oil - $2.14 / gallon Also Call - Peggy's Fuel Oil I switched after a few years of using Aero. At first I bought a house and just wanted heat. Then, after a few years, I realized I was getting destroyed on their price. Hummelstown Fuel Oil, Countryside Fuel Oil (the cheapest), and... well, basically every other company was cheaper. Not just cheaper. DRASTICALLY cheaper. Possibly hundreds of dollars every couple months kind of cheaper. I let my fixed price contract expire. I did not ask for another delivery or sign up for a new plan. I let it go and went with someone else who was MUCH, MUCH cheaper. They still delivered fuel and left a bill! I complained to them and the Better Business Bureau. Not over the money... that was nothing. I was just disgusted with how they operated and felt it warranted a complaint. They still wanted their tiny $54 (they must be hurting for money). After I said I'd pay, then the future deliveries were FINALLY cut off. I paid it just to get them to go away forever... but talk about horrible customer service. I wonder how long they'll be around if they're bickering over $54. Especially after I was charged crazy fuel prices for 3 years. If you're in their area - call around. EVERYONE else is cheaper as far as I checked. Make sure to try Countryside Fuel Oil!

I have been with Aero for 18 years. Always had good things to say and recommended them to my…read morefriends or anyone who needed an oil company. Almost five years ago, my family fell onto hard times-- I was behind in my budget payment by two months and being responsible; I called them to explain the situation. The gentleman was nice about it and we worked out a payment plan. No problem. I got caught up and called to get back on budget, the hard times were better and was told that no, I couldnt go back onto the budget and that I would need to continue to pre pay and call as needed. And I did, I understood that they needed to see me be finacially sound. I had asked again a year or two ago and still they wouldnt put me on the budget/auto delivery. So here I am almost five years later and two refusals on the auto delivery. We came home from a weeks vacation at Disney and the house is freezing, I let the oil run out. I called this morning to get a delivery and they couldnt deliver any oil today unless I wanted to pay an addtl $150.00 emergency fee. I know the line would need bled and asked if the driver could do that when he came and he couldnt but I could schedule for service and that would cost and addtl $150.00 as well. That was what I was offered. So I called around and found out that a company I had never dealt with is charging 24 cents per gallon cheaper for their oil and if I get on ttheir budget it goes down more. They couldnt guarentee a delivery today, but if the driver got in early he would TRY to come out ( no emergency fee was mentioned) and the driver will be happy to bleed the line (no service call fees). He also stated that if my oil had run out, we could get some diesel fuel and get our furnace going until they got here. I feel like they cared, they were sympathetic and they offered an immediate solution, they could not promise to deliver anything more than Aero did, but the demeanor was much better. For what its worth, I called Areo back and cancelled my delivery for tomarrow and asked for my refund check (I've had a $100 credit on my account for years) and no one asked why.... I told them how I felt about my 18 years of loyalty and the way I have been treated since my financial issues five years ago, and ultimately I was hung up on.

18 years as a customer. Bills always paid on time. Now they want to charge me $99.99 every year for…read moreunder usage. Great way to lose a customer. They also will charge me $94.00 to come remove their tank.

The absolute worst. And we are a "contract customer". Save yourself the headaches and find a…read moredifferent supplier. Liars and thieves. Called four times over three weeks, and every time they told us we were are on the list to be delivered. That is exactly what we were told all four times... the last call the office staff even gave a delivery date... called back after "missed" delivery date and were told we weren't even on the schedule. The call number staff is clueless and has no clue what they are doing. They want you to sign a contract to be a "valued customer" for a year yet they don't hold up there end of the deal to automatically refill you like they are supposed too. Still no delivery in sight, and we are under 15% on the tank with single digit temps ahead. Let's not forget the famous last words of the call center.... "we will deliver, baring any unforseen circumstances." Hope this helps your decision.

When they bought Roy W Zimmerman & Son I was hesitant but they made the transition easy. Their…read morebudget program is very helpful especially through the winter with having regular deliveries. They service my HVAC. Always courteous and helpful. Very understanding when payments need to be postponed and need to be made at a different time.

Great Company! We use them for our fuel oil as well as our propane gas. They are courteous and…read moreprompt both in their office and at our home. The drivers are always careful not to harm the surrounding flower beds which I greatly appreciate. They are accurate with their budget cost projections and their bookkeeping is on point. Never a worry with this Company. Thank you