customer since 2006, under Williams Propane. Since changing to Ferrellgas, their customer service…read moreand upper management are horrible! Will be changing to Suburban or another local gas provider.

This is a review of their automated car wash only. I have had nothing but excellent service from…read moretheir auto repair and oil change services when it was Auto Super Service Center/Super Lube. Can't say anything about the new owners, Take 5, because I haven't used them since they bought out Auto Super Service/Super Lube. I just wasted $10 on their automated car wash. As you will see from the pictures, it didn't do much. None of their soft brushes touched the hood, roof or tailgate. All 4 wheel covers are partially cleaned. It did get the sides of my car clean so if you just want your sides cleaned, this is the car wash for you.

As far as mass production oil change places, I suppose Super-Lube is as good as anywhere. However,…read morebe prepared for a VERY aggressive sales pitch on everything under the sun. Tried to pressure me into a extra cleaner because my used oil was black. Air filter, cabin filter, wiper blades, etc. Every 2 minutes they were coming back to me trying to get me to buy something else. As if $70 for an oil change wasn't enough. The manager (Tyre) was super cool and helpful and honestly the only reason this review got any stars. So if you need a quick, walk in type oil change I guess Super-Lube is fine. Just prepare yourself for a sales pitch on par with a sketchy used car lot.

We came in this Tallahassee location 3 times, the first was to procure a reservation for a car…read moretrailer and I would say the customer service is extremely lacking. We waited in line which is just fine but not even a head nod to anyone acknowledging they are waiting and there was no since of urgency with anyone working there. some of the employees would walk by and not even look toward anyone in the facility. The second time we came was just to check what size tow hitch we needed to but before we picked up the next day and we had quite literally the same dismal customer service. When we finally picked up on a Saturday at 11 AM there was finally no line and the cashier called us over but still not friendly. I would really recommend some sort of customer service training just a smile, or a welcome we'll be with you in a minute, would have been nice from anyone in there. They did help attach the trailer to the truck and had some knowledge of the trailer which was a plus.

I arrived on time for my appointment and was informed that they didn't have anyone staffed to…read moreinstall my hitch. I waited another 45 Minutes before they started and then they informed me they didn't have a place for me to wait and work, although the website asks if you are dropping off or waiting. The very rude worker refused to let me sit at the open chair an available desk, even though no other customers came in as he watched a movie on his phone. I finally walked up the street to get out of the sun. When I arrived to pickup my finished vehicle it took another 30 minutes for their system to reboot so I could checkout. The 2 sales people were so rude and I asked them repeatedly to just send me an email with the total after the computer rebooted. My card was on file but they made me continue to wait another 5 minutes before telling me they'd email me a receipt. Unheard of terrible customer service. Go anywhere else.