I am running out of propane and it's impossible to get a delivery. It's unusually cold temperatures…read morefor an extended amount of days. They were scheduled for Monday - no show...they were scheduled for Tuesday - no show...said they were sending emergency services - continually confirmed and canceled. Emergency Service finally shows up and useless. Today is Wednesday and they buy time claiming you are 2 stops away and no show!!!

I give five stars to TODD for fixing my heating problem today. He went above and beyond. Attentive,…read morepatient, very professional and experienced, he did not leave before making sure everything worked well again!

I have been a customer of Petro Home Services for many years with a service agreement that I pay…read morefor yearly. 2 nights ago our furnace quit. I was on hold with them for the initial phone call for 3 1/2 hours to report the problem. When I finally got through to them I was given an appointment for the following day between 12-3pm. I stayed up most of the night to keep the fireplace stoked so we would not freeze to death and so the pipes wouldn't freeze. I took the day off ( I am an RN and was lucky to have wonderful coworkers who had my back) and no one ever came. When I called again ( this time only 33 minutes on hold) I was told they would not make it today. As soon as this issue is dealt with I will be terminating my relationship with Petro. It is the worst experience I have ever had with a company that I've had a long standing relationship with.

From the owner: Serving home comfort needs for over a century…read more Petro Home Services is the company with the experience and reliability you need to provide total home services that provide total peace of mind. As the country's #1 home heating oil company, Petro has over 100 years of experience providing home services to East Coast customers from Massachusetts to Virginia. Petro is the only name that you need to know for your home with heating oil pricing plans and a budget payment plan to manage heating costs, propane delivery and services, equipment service plans, and equipment repair and installation services. Stay cool and save in the summer with energy-efficient AC equipment, AC tune-ups and service plans, and AC equipment repair and installation services. Petro can take care of other home services, too including natural gas, plumbing, generators, chimney and home security. All backed by around-the-clock service and support you can depend on us -- in any weather! Find out why your neighbors count on Petro for home services today. Home services start here. Not all services are available in all areas. Additional terms and conditions may apply.

Had an excellent experience with the Andover office, Sherri was great to deal with no issuesread more

My wife was concerned she thought she smelled Propane in front of the house. Called your contact…read morenumber and spoke to an operator who was rude and had such an attitude. You smell gas with the gas company they comes out no problem. Your company is gonna charge me $169 for a possible emergency. I'd rather call the fire department. Your operator states if there was a leak in the line that we would pay the expense. We didn't install the line we didn't dig the hole we paid you for that service. How do I get your tank off my property and cancel this contract.? The natural gas company would not treat us like this.

They are horrible! Do not use them For oil heat. They…read moreforget to fill our tank, and we regularly are without heat. Then they come like 12-14 hrs later and are rude and nasty and don't seem to care that their customers have no heat on the coldest day of the year and on Xmas and act like they are doing you a favor. 48hours now for us with no heat!!! Use ANYONE else if you can!!!

We have been a customer of Petro for a year now. We recently had our Water heater fail on us. We…read morecalled Petro to come out to handle the issue. The Service tech showed up and inspected the situation. He replaced our water tank and few few other related issues. He took care of our yearly maintenance on our system. He was very Knowledgeable in his craft and an absolute pleasure to talk to. The experience and service he gave us was top notch. In the Future, anytime we require service from Petro we will be requesting Alex Robinson Tech 229 Kenvil Office Van 20. JC

I just got a flat tire leaving the parking lot. There is a huge pot hole. The parking lot needs to…read morebe repaved.

Stopped to fill up. The gas station attendant has worked there for a while. He never takes and I…read moredon't think he understand English or only knows a little. I asked to fill it up. I was the only person at that pumps. He put the nozzle in and it clicked off twice. He grabbed the nozzle and SLAMMED it into my gas tank , and it clicked off again. So he walked away to wait on a car that just pulled in. So I got out of my car pulled the nozzle out a little and it worked fine. He just looked at me when I told him DONT EVER slam it in my car again!!! When I was done filling it myself I took the nozzle out laid it on the ground put my cap on and left. I would never go here again. This guy is an ignorant ahole.

What an amazing company. I was totally out of oil and they came immediately that day. I was unhappy…read morewith my current oil company and I came across OHSoNJ. I immediately called and I spoke to this lovely woman Alita who immediately answered all my questions and made sure I had oil that day! So refreshing.... Customer for life....

The Oil Heating Specialists of North Jersey are aces! They are professional and courteous. Great…read moreprices and service. - Thankful Customer

Service was terrible. I went to buy a couple of bags of marble chips. I asked three employees for…read morehelp and they all passed me off to someone or sent me to find someone in another area. For clarity there was no one in gardening at the time I went. A nice young gentleman finally agreed to help me load my wagon, push it to the register and even helped me load the truck. It was a terrible experience to need help and clearly no one wanting to help you. Big shoutout to the 1 guy who did help me and went above and beyond!

Got paint here a few times and it was nice! The paint department is staffed, which was surprising…read more Their staff isn't the friendliest, especially in customer service, but they get the job done. It's a bit more expensive than the Lowe's nearby.

My wife and i decided to have out kitchen and 1 of our bathrooms renovated. They have contractors…read morethat did the work. The work was done very quickly and efficiently. Quality products. Would recommend them for any future projects.

peter k I did not visit his store as he states. They responded to my email request and said they…read morewould send it to a fabricator for a quote. I have never visited their store. I was never explained anything via email. I merely sent an email and I guess they sent it to the fabricator. They need to get their facts straight before responding that I visited their store. The quote also did not say whether it included a backsplash or without a backsplash no details whatsoever except the price of 8500+ for a small kitchen. They should know who they're sending these to and review them before sending quotes out. I don't I'm paying a little more for things but 2 1/2 times the price is absurd.

When I returned the truck before 4 PM yesterday (12/6/15) I was told that since they were closing…read moresoon the return would not be processed until the next morning and I would be emailed a receipt. Seeing as they were not closing until 5 PM I never should have left. I received my receipt this morning with $52.50 added to it for 15 gallons of gasoline($3.50 a gallon). I called and stated that I returned the truck with a full tank of gas. I was told by the woman who answered the phone that she would check and call me back in about 5 minutes. Instead of receiving a call back I received a new receipt via email with the gas charges removed. I checked my bank account only to see that I had been charged again. I called to question this and was told that it is company policy to refund the charges and recharge. I explained that you cannot do that with a debit card as it holds the funds for at least 72 hours. She then stated that she didn't know that the card was a debit card. If she had called me I could have let her know this. Don't go here, they're only trying to pull one over on you.