On Tuesday, May 30, 2017, I had an appointment at 7:30 AM at Suburban Imaging. My doctor and I have been trying to figure out what is causing some health issues, so he ordered a CT scan.
From the phone call to set up the appointment, to picking up the contrast for the test, to the exam itself, the service, professionalism and respect that was shown from all the people with whom I interacted was first-rate.
When you're getting an unfamiliar exam, it's nice to have people put you at ease. The facility is easy-to-get-to, super clean (VERY important to me!), and there was a nice private room where you can change and lock up all your personal belongings.
The exam itself was easy, and not like what I thought. It wasn't a complete chamber, but it wasn't as loud as what I thought CT scanners would be. Again, this piece of equipment was more like a donut. Mmmm. Donuts.
I wish I could remember the name of the person who helped me with the exam. She was so professional, friendly, and kind. It made the entire process, including the IV, more pleasant for me. I truly appreciate it.
And to top it all off, three days later, I received a thank you card in the mail that was signed by two people from Suburban Imaging. You don't see that every day from healthcare facilities! read more