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Substrate Creative Agency

5.0 (3 reviews)
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Updated 2 months ago

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9 months ago

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Asha Party Rentals helped me with setting up two mandaps, and seating arrangements for my son's…read morethread ceremony. I sent them a drawing of my mandap design, and they procured the colors and flowers needed to match it. The second mandap was a last minute decision, and they hustled to ensure it was built and ready on time. Efficient, responsive, and diligent. Highly recommend them for your next Indian event.

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I called in a frenzy because we realized that a beloved teacher's birthday was forgotten today…read more Nicole answered and quickly assured me she could get a balloon bouquet made and delivered within an hour! She was a lifesaver!

We worked with Nicole for many events together (5-10?). In our last event for our kids birthday,…read moreshe setup a nice stand for my sons birthday next to a playground we have reserved. Only problem was, the playground was closed for renovations. Nicole and her team didn't let us know that the playground was closed although they arrived on-site 2 hours earlier. When I arrived, I had to scramble with the team to move the setup to the park next-door. Everything was OK at the end and even some of our guests offered help. One of the main reason we book with Nicole is that when things go wrong, I'd like her to step up and resolve them. But instead, she CHARGED US $300 for moving to the next playground. Wow, we were expecting apology, not a $300 bill. Even if you are a repeating and happy client of Nicole (like us), I advise you to start looking for more professional services with other organizers. We appreciate the many events she helped us until she dropped the ball completely and insulted us by charging us extra afterwards. -- Nicole responded by saying that they couldn't have foresaw that the playground was closed. This is false as her team showed me that they sent Nicole messages and videos of playground being closed before they setup anything. They could have communicated this with us earlier and moved to This is beyond surprising on how Nicole handles unexpected cases. Instead of trying to prove she is right, it would have been easier to say "shit happens" and make it right... Very surprising and weak response.

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Substrate Creative Agency - eventplanning - Updated October 2026

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