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Sub-Surface Construction Co

5.0 (1 review)

Services - Sub-Surface Construction Co

Plumbing inspection

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12 years ago

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A Right Price Plumbing & Sewer Company, Inc.

A Right Price Plumbing & Sewer Company, Inc.

(33 reviews)

Another great experience with Jordan from A Right Price Plumbing. Jordan came over for some…read moreroutine maintenance, descaling my tankless hot water heater and rodding the drains in my showers. Jordan is always on time and is a straight shooter, which I really appreciate. I highly recommend this company for anyone's plumbing needs.

Our family found ourselves in an emergency situation with a faulty septic system, and Right Price…read morePlumbing and Septic truly went above and beyond. At the very beginning of this process, Edward came out in the pouring rain and diverted standing water that was sitting on top of our septic system -- giving us a temporary solution to hold us over until repairs could take place. We have severe drainage issues in our backyard, and they were able to help us manage that in the short term while also offering guidance on long-term solutions. Wesley came out shortly after, took the time to carefully explain everything, and provided top-tier service with patience and professionalism. We told him we wanted to shop around, and he was incredibly understanding -- gave us a fair quote and told us to call if we needed anything. We ultimately chose another company for the repairs, only to have the same septic issues return a few months later. When we finally called Right Price Plumbing back, they not only fixed the problem the right way, but Kevin, the owner, was on-site during the repairs and county inspection. He provided the reassurance and peace of mind we desperately needed and even went a step further by providing a credible landscaping reference to help us finally address our ongoing drainage issues. Their honesty, expertise, and commitment to doing things the right way are unmatched. We will absolutely use them going forward and highly recommend them to anyone in need of plumbing or septic services.

Duane Blanton Round Lake

Duane Blanton Round Lake

(138 reviews)

Needed help with a non functional AC after a move. As expected, turned out to be a bodged…read morethermostat install I did just to get heat working over the winter. Tech grabbed an adapter to run a proper c-wire to my smart thermostat and fixed my issue. Tech basically only charged me for the materials and an hour of labor. Tech sold me on a service plan to do seasonal AC cleanings and general maintenance and inspections, and rolled the service fee into the plan. This is smart, sensible service on every level. The service plan also promises free visits as scheduled, and the only additional costs will be equipment should something need to be replaced. Again, totally sensible. I want my HVAC system to last, so I'm happy to have a reliable company for service and inspection.

On 4/21, Duane Blanton rooted our sewer, 4/22 they completed a sewer camera inspection through the…read morecrawl space pipe and sealed the pipe. On 7/21 I noticed a sewage smell and heard dripping in the crawl space. We discovered a layer of sewage and the pipe clean out cover on the floor. Contacted Duane Blanton and technicians arrived. After shining a flashlight in the crawl space (not entering) they insisted the compression fitting had "blown off" and it was our fault...telling us WE were told to replace what they installed on 4/22 on our own (Who requires a client to "fix" his repair?) and we should have rooted our pipe again. They insisted the compression cap was designed to "blow off" under pressure. Technicians left saying there was nothing they could do. No attempt to rectify, repair, or assist with clean up and damage. We crawled through the sewage and found the fitting. It was NOT a compression fitting, but thick plumbers putty around a metal cap NOT designed to seal the pipe clean out. We contacted customer service again and managers were gone for the day. On 7/22, a different plumbing company repaired the pipe with a proper compression fitting as it had indeed been a noncoded compliant "fix" Duane Blanton originally installed. Our home reeked of sewage, we had to clean/sanitize the space and throw out contaminated belongs. We continued to email and call Duane Blanton with photos and video on 7/22, 23, 24, 25, 26, 27, 28, each time being told a manger would contact us. Finally...on 7/29 (David D) called asking if we still needed help; 8 days after the damage was done. His solution was to refund us for the initial April payment. No acknowledgement of the clean-up required, or compensation for property lost. They ignored the damage and moved on. Duane Blanton is NO LONGER a family owned business but a corporation that won't stand behind their work. If they make a mistake...consequences are your problem...it literally stinks!

Precision Today

Precision Today

(6 reviews)

I have to give a shout out to Precision Today, particularly to the Grayslake office, formerly…read moreMiller Area Heating and Cooling. They did an absolutely fantastic job installing a new furnace and a/c unit in my house. They far exceeded my expectations and did a more than complete job, replacing everything inside and outside including new electrical, sheet metal, pad , humidifier, electrostatic filter, flue, thermostat and even provided a new condensate pump. I did not expect all that I got and could not ask for more! All this and completed the same day we made the agreement!

Update: Precision Today reached out quickly after my review was posted, and seemed genuinely…read moreconcerned about my negative experiences. Communication lapses do happen,that would have taken 1 star off the review if that was it. But quoting 3x the price for as far as I can see a very similar unit is still mind boggling. My quoting agent sold the known higher costs in general as the value of the 100% satisfaction guarantee, but from what I've read in other reviews, people are having a hard time getting covered repairs or replacements done at all. Again the person contacting me to try to resolve my concerns seemed very sincere, but I still would NOT consider using Precision Today as my HVAC hardware or service provider. Precision Today purchased Miller's Area Heating, which was highly recommended by two different friends. I requested a quote from Precision re: a replacement boiler for the radiant baseboard system in my house. After a good phone response the first day, I had no confirmation to set up the actual quote visit. After a mid-day call to them, they gave me a 3;30-5:00 window that day. At 5:55 I got a call saying the agent was on my doorstep. After reviewing my system, I was quoted $22,000, AFTER DISCOUNTS. My research indicated it should be about $4.000- $9,000 for a new boiler and install. I then read many Yelp reviews and saw reports similar to my experience; bad communication and very very high quotes and charges for relatively simple repairs/replacements. Also bad reports on following through with their lofty guarantees, which I mention because those are the reported reasoning behind their admittedly high prices. Very unfortunate.

Sub-Surface Construction Co - plumbing - Updated October 2026

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