This is my second visit here and things aren't much better than the first time. I arrived on time…read more(early) for my first appt over a month ago & waited an hour to be seen by an assistant (not the Dr Serpa who was not even in the office) It is now my 2nd visit, the office opened late & it is nearly one hourly since my scheduled appt time. It is difficult to reach this office as they rarely answer the phone, disconnect/drop calls, fail to return calls or speak only Spanish. Jennifer, I believe, is the only English speaking receptionist & while she is very nice in person, either she doesn't return calls or isn't getting messages left for her. That said, DR SERPA IS AMAZING!! Once you meet him, it is obvious why he is one of the best in this field. Confident, Capable, Knowledgeable, Experienced, Caring & Trustworthy are easily associated with him. As one can see from other reviews, they are positive for the doctor however the consensus is that the office staff is the problem; even causing a loss of revenue. Hopefully bringing this to his attention will bring about a change.

Dr. Serpa and his associate Armando are sent from heaven. I have been in agony for over a year…read more Yesterday, with Dr. Serpa's amazing bedside manner he performed a procedure that has left me feeling a brand new person. They make me feel like I am not crazy. I am so thankful for them sticking with me and helping the pain go away. I strongly recommend them if you feel that you will never find the relief you are looking for. Him and his entire staff show so much compassion. Thank you - Lynda

Initially I was a little put off by the parking situation. There really isn't any and if you come…read moreduring a popular appt time, you're screwed. Another thing that irritated was the fact that he charges a $50 fee upfront to see him. He doesn't run insurance unless labs and other things are needed which made me even more irritated. However once I actually went in and saw him, I was so pleased! Dr. Issa listened to everything that I had to say and was patient with me. I did not feel rushed or just a another to patient to him. His bed manner is exceptionally. I have raved about him to my mom and others. I love that certain things are readily accessible within his office and doesn't require prescriptions or orders to outside labs. I also love that apart of the yearly check ups with him includes things like EKGs and certain blood work. LOVE, LOVE, LOVE! I can't say enough about Dr. Issa.

Very good @ everyting they do @ his office. clean attentivenss, on time, communication.everyting.read more

Dr. Rose is a great doctor and has a very personal touch with his patients. A good choice for pain…read moremanagement, they dispense drugs on the premises and have two locations to choose from.

After several years of doctors visits and long term confinement to my bed, Dr Mesa gave me an…read moreexplanation never offered. His staff is great, as well!

Dr. Oliva, today I was denied my right to see you because I couldn't pay my co pay and you did…read morenothing about it. That was un-ethical. Furthermore, I got off my pain meds without any assistance and felt like I was going to die. When I called the office to let you know how bad it was Kaylee didn't even bother to have you call me back. Shame on you. She rolled her eyes on me today, when I told her I couldn't pay, like I didn't matter. How sad. I am going to call the better business bureau to your firm. It is the right thing to do. And I'm going to leave you and Dr. Mesa negative feedback. It is the least I can do for the way I was treated today. I will never go back again. And I will tell everyone who is willing to hear me about this incident.

Dr. Serpa is one of the best Doctor's I've ever had. I originally went to him after herniating…read morediscs in my back & he was the only one who was able to help with the pain relief. I see him often as he treats me for peripheral neuropathy. He has vastly improved my quality of life & I've referred many other people to him & they all couldn't be happier. His office staff is very helpful & attentive. I love that he has 2 offices now, this one and the one in Hialeah

This is the best pain management Dr. In Florida and I would even say in the county. First and…read moreforemost he cares about his patients and is on the cutting edge of pain management therapies. His front desk work hard and go beyond good with working with Insurance companies to get your necessary treatment approved which is part of his success. You can always find someone to tell you what may help you but if your insurance doesn't cover you the experience of this team to get it approved is a God send. He also had offices in Hialeah, Fl. My dx. Bulging disk, osteoporosis, scoliosis, arthritis, MS, migraines and Matastacised Cancer. However he treats everything. I've been with Dr. SERPA now for about 15 years and he treats me the same as a new patient everyone there gets VIP treatment.

Dr. Silvana Gonzalez attended me in her office when I thought that my back problem was simply a…read morelumbago. At the end of the day it turned out to be a Lumbar Stenosis, HNP Herniated Nucleus Pulpous and a Lumbar Spondylosis that required surgery. During all this time, Dr. Silvana Gonzalez marked the path of my recovery and established the steps to follow that today make me return after surgery, to a normal life free of pain. I want to highlight the warmth of her always smiling treatment and transmitting a positive attitude at all times that makes you as a patient feel comforted at all times. Compatriot and graduate of the Central University of Venezuela as a Surgeon, she made me feel proud of that beautiful Venezuela that many of us have left behind and of all those professional and high-level people who today play important roles in the community of the United States. Thank you Dr. Silvana, I will be forever grateful. I extend this gratitude to all the staff at your Doral Neuro Services clinic who so kindly attended to me at all times. Thank you all, you are the best Carlos E. Bauza