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    5.0 (1 review)

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    13 years ago

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    Choices Windows

    Choices Windows

    (3 reviews)

    Where do I start? Brian came & took over half of the total amount as a deposit in September for a…read morecomplete house of windows, front door, rear stable door & large french door & windows fitment with a start date of 30th october to last a week. When the windows arrived there were 3 incorrect sizes, no glass for my Son's bedroom window (which wasn't bought to light until after the window was fitted) 2 lots of privacy glass missing and no front & rear doors. Despite numerous calls, texts & emails to Brian the work remains unfinished. He blames everyone else for the probems & does not take responsibility. He has done NOTHING to remedy any of the issues instead comes up with lies & excuses. We eventually had to call out a glass installer ourselves & pay for the glass in my Sons room as the window was open to the elements - they had only put a piece of board up which was a good few inches too small either side which offered no protection to the elements at all. It has become clear that he NEVER had any intention of providing the doors as not once did he measure for them. We have had nothing but excuses after excuses and lies after lies whenever we have been able to contact him. - which has been very rarely as he refuses to answer calls. He's arranged appointments for the fitters to come & continue the work which I've taken days off work for but no one has shown & not once has he rang to cancel any of them or rang to explain why they haven't shown up, it's always been me that has had to chase him which isn't easy when he won't answer or return calls.We are left with a half finished job & a house that looks a mess. What should have been straight forward home improvements has turned into a nightmare. DO NOT USE THIS COMPANY!!! ***BRIAN ALSO OPERATES AS TIPTON WINDOWS AND CONSERVATORIES LIMITED so please be careful you don't end up with the same problems as we have!***

    Ordered replacement windows for the whole house. Choices wanted to fit Windows weekend before…read moreChristmas but didn't come until Monday 21st Dec leading to job being rushed through to finish before they broke up. two teams of fitters came, one team were very good, the other team were instructed to replace the 2 bay windows on the front of the house and made a terrible job, including broken tiles between the upstairs and downstairs bays where they dropped one of the new window sections. After xmas the one bay was repaired which took seven hours to put right. Six weeks later the tiles were eventually repaired. We have been waiting 8 weeks and they have failed to turn up on 7 promised visits, for the other front bay to still be smartened up. Handles on the front bays do not match and they have failed to replace, resulting in my husband buying and replacing himself separately. No one in charge has even been to see what needs doing even after photos of the mess that was left. Have requested several times for Nathan Beddows to get in touch and even sent him a letter, still nothing! Customer service is non existent! In hindsight we should not have payed in full, then maybe the job would have been completed to our satisfaction? Cannot see how a 10 year guarantee will work when they can't even come weeks after doing job. Would not recommend to anyone.

    Style Windows - windowsinstallation - Updated May 2026

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