I got my hair cut by Jill yesterday. It was one of the worst experiences I've had. I brought a…read morepicture and she said it was shorter than what I had and she'd need to cut an inch off. I told her I really didn't want it to be much shorter and challenged her assessment showing her where the hair in the picture ended, which was at the bottom of her collarbone. That's exactly where mine was and I questioned just getting the layers taken up a bit and shaped. She agreed so we proceeded.
She started the cut with my chin down in the back. Next thing I know, she feels for my collarbone (the top), pulls the wet hair very taught and cuts it. Now, you don't need much of a brain in your head to realize that your hair is going to dry shorter than when you pull it straight down when it's wet. You also don't need much of a brain to realize that if you do this when someone's chin is down, the hair is going to be at least an inch shorter when they put their head back up. When I mentioned that the hair was too short, she started making excuses about the layers and saying that she's been cutting hair for 31 years.
I have also cut hair and the angles of the layers are completely wrong (the layers should've been convex and they are concave), the layers on the side of my head are completely different from the layers in the back of my hair and she cut it 2 inches shorter than the picture. When I brought up that the layers were wrong, her alternative was to cut it even shorter.
I said no thank you and I prepared myself to leave. She said "well, what do you want me to change because I want you to be happy". Unless you can reattach the 2 inches, there's no chance of me being happy. I prepared to leave, and this woman still charged me full price, knowing that she completely botched my hair.
If you walk in without a preference and let her do whatever she wants, you MIGHT get a decent haircut. Doubtful based on my experience, but maybe. If you walk in with a picture, hoping for your hair to look like that when you leave, I don't think there's much of a chance of that happening. She showed that she's going to do what she wants to your hair not what you want.
