I had a really great shopping experience at Style Encore! The staff was very helpful and friendly, including alerting me to several coupons/discounts I could take advantage of on the spot! They frequently checked on me as I was shopping to see if I needed any assistance. The store was very neat and tidy, which is something I greatly appreciate in consignment shops. Sometimes, it can be hard to find things, but not at Style Encore! Also, the fitting rooms were great! I often have problems keeping up with clothes I still need to try on, clothes that worked, clothes that didn't work, etc. without having to resort to putting things on the floor. They'd installed plenty of hooks and a grid-type rack in the fitting room, which allowed me to hang several stacks of clothes in an organized fashion. It really made my "OCD" happy! read more

I've been shopping as well as selling here for many years now... I must say I absolutely LOVE this place!!! The staff is always welcoming to me and store never disappoints me when I just need a relaxing day to myself.. I love to shop and I definitely found my favorite store! read more

My most recent visit was a real downer. Last Sunday I had a free afternoon. It was a gorgeous day so I decided to treat myself and my future dil to a little thrift shopping. At Style Encore I would usually see a nice assortment of Brahmin bags. Which i love. I cannot tell you how disappointed I was by my reception in the store that day!!! Ignored and marginalized are the best words I have to describe it. The purses are kept in an awkward place far behind the registers. So one has to stare up at the wall of bags then wait to be acknowledged for assistance. Not great but standing there several times with no acknowledgement from the staff is well disconcerting..especially when you need to pay for items you picked up. I don't think I will be back!! read more

This place is OK- They use a ton of artificial smells, it's nauseating, and makes for a very unpleasant experience. It was overloaded with Glade plug-ins and Febreeze, so that's part of my 3 stars. Well organized, a lot of stuff, but the prices are high, $10-15.00 for used Old Navy Shorts. Cheap tanks from Walmart for the price of a new one. I'll pay top dollar for pre owned clothing, but that's for name brand stuff. This is personal one for me.. they resell knock off handbags. That's a no for me. I wanted to like this place but the plug ins and unfriendly staff make it so I probably won't go back. read more

Everyone is so nice here. I love that they have some Christian music on rotation at this store. Also, if you're willing to dig then you'll find at least a couple of things you'll love at great prices. They have a large selection of both men's and women's shoes and clothing, including plus sizes. They also have purses, jewelry and perfume. read more

The staff and policy are completely screwed up at this store. I dropped off items around noon on Wednesday the day before school started. I guess that's my fault that I chose a busy day, because my items were not ready until 530 and I was already deep in the middle of dinner, bath time, bedtime routine, and trying to get my kids ready for the first day back at school. I had my newborn and a very hectic day that Thursday (the first day of school) so I never got a chance to go back to the store to pick my things up. Finally, I made it early on Friday. Unfortunately, I was told by the staff that my things were donated by then. I knew that my extra things would have been donated by then and I told them that was fine, but that I wanted my bin that I had used to drop things off. I use the same bin for consignment and donations consistently throughout the year. Their policy does not state that my bin would be donated, just my items (which obviously my bin is not part of my donation items) but I was told by the staff that my bin was also gone. I got frustrated. I was not understanding why they would donate the bin as well. You would think that if it was such an issue that they would have gotten rid of my property, that someone would have called about the bin being left up there. At their sister store, once upon a child, I have heard the staff making calls about people having left bins up there for multiple days. Pretty sure this is a policy that would be nice to have across all three of the stores. When I asked the sales girl if they had purchased any of my items, she did not want to pull up my account because she told me that I had an attitude with her. Girl, of course I did! Another sales girl walked over and I asked her to pull up my account to see if I had any store credit since I knew I would not be getting paid out because I left my things up there past the first day. When she pulled up my account, she said it did not show any store credit, and the girl who had originally not wanted to help me told me that they must have passed on all of my items, which could be true... but honestly after the experience that I had, I'm not 100% sure that they didn't just take what they would have paid me out for and not allowed me to store credit since I left my bin up there overnight. I just lost all trust in their process. I love the once upon a child store, and will continue to buy and sell from them, but this will definitely be my last day going into salon encore. read more

If your expectation's are low, you won't be disappointed. Buying or selling. More so for buying if you have time and energy. They get an insane amount of inventory. Every. Day. Be patient either way with low expectations and you might come out with a little money or something to wear read more

Some of my most iconic pieces come from there. I love shopping at the Baton Rouge location.

I brought in perfect condition name brand items and she made an offer on 4: a black pencil skirt from JJill, a white button down from Athleta, a blouse from Banana Republic, and a new pair of wedge peep-toe pumps (Calvin Klein). She offered me $19. After looking around the shop, I noticed she has a ton of cheap clothing and not the name brands I brought in so I was a little surprised at how low the offer was. I have decided to sell on Poshmark and donate my nice clothes instead, it's not worth the aggravation. read more

Just a head's up about this store and Plato's Closet when *SELLING* items. When you return to finalize the sale of your items, they will bring forth a bucket that holds the items they wish to purchase from you. They will hide the more valuable items at the very bottom of said bucket (in my case, a Kate Spade wallet). They will let you "look through it but give stern warnings like "don't take them out of the order they are in" and one employee even told me I was mixing everything up too much, to keep me from sifting through the items. If I hadn't have gone to Plato's Closet before Style Encore, I wouldn't have caught on but Plato's Closet had actually done the same thing except with a pair of shoes. Due to the fact that I felt I was being hindered from giving the bucket a thorough look over, I asked for an itemized receipt of what they wanted to purchase from me. *She pretended to be incompetent about how to retrieve it and was hesitant to show me.* Even though I did want to get rid of the items, I felt their practices were very sketchy and they were trying to purposefully be deceitful, which is weird. I told them I would be leaving with everything and selling nothing, to which they were shocked and asked me if I was sure I wanted to do that. I understand that they aren't paying the same price or anywhere near the same price that you purchased the items, but they are trying to scam you a little bit. Happened at both places. So if you have something you're selling that you for sure want a little extra cash for, make sure you're checking the bottom of the buckets and asking for an itemized receipt prior to signing over anything. That is all. Oh and P.S. they accidentally left a note with a pair of sunglasses I was going to sell to them where they had either marked its value at $35 or that they were planning to sell them in the store for $35. Unsure of what the total context of the note was, these are my assumptions. It's a no brainer that they had offered next to nothing for the glasses when I brought them in though. read more

Will never return. I had mulitple Armani dresses with tags still attached. I could tell she didn't even go thru my basket. Just states it's all a pass. Laziness. Too busy texting on her phone in the corner. 3-25-24 read more

Great customer service and fast shipping to North Carolina! Love my new pocketbook I found online.

I love this store! I ALWAYS find some unique and reasonable prices. It's my go-to for event/party wear.

It took me 5 tries but I finally got my clothes looked at. There are no details about the specific drop off procedure on the website. I learned by doing it incorrectly 3 times! They accepted only a fraction of what I brought in (I got $40.) They claimed that my items were outdated. So much was bought within 18 months! I gave them an extra star because one of the employees effectively calmed me when I had to again learn the hard way. Only 2 bins. 1 with clothing/1 with accessories. That means if you have only clothes, it is 1 bin. Also, the piped in Christian "muzak" was not conducive to shopping. I suspect it is throughout the entire shopping center because I walked over to Once Upon a Child and they had the same music. read more

No stars. I used to love this store but something has changed. Not friendly and unapologetic with a smug attitude....lots of rules and unwavering guidelines concerning the buy program. They give pennies on the dollar and make you wait all day and into the night before you get a call back mainly because there is no urgency to complete the buys. I have a few incidents but no need to waste my energy explaining because they could care less anyway. read more

I just love the atmosphere in this place. Always cute little treasure every time I shop. The workers are so polite and helpful. I love to shop at Style Encore !!! read more

I brought in a laundry basket of clothing and purses. All clothing items that were purchased from this very style encore within the last 4 months. The purses were Calvin Klein, Michael Korhs, and Nine West. I was glad that they could not purchase ANY of my items Because they were "younger styles" that would be better off at Plato's closet. I'm politely told her that they were all purchased from the store and I don't see how Ann Taylor loft items & the like are younger styles but OK. If I bring them back next week they will probably buy half of them. Very hit or miss with reliability on what they actually will purchase. I've tried to sell items here are a few other times with varying results. I will just stick to donating from now on. read more

Style Encore - Women's Clothing Near Me - Baton Rouge, Louisiana

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Love the variety of merchandise and Name Brands that they carry. It's worth the trip!

Went to to drop off & the sign said she stopped buying at 9am. It was 11am & they open at 9am. No time for the shenanigans. read more

I've been selling to Style Encore for several years and have nothing but good things to say about my experiences there. The staff is friendly and very professional. read more

They're charging more for SHEIN than SHEIN does. That was really disappointing to see. A SHEIN two piece will run you about $11 after the perpetual coupons. They have them for $15. The staff was rude when I asked a simple question. I love Plato's but this store was a totally different vibe. They just make you feel so unwelcome. No one greeted me when I came in, no one asked me if I needed help, they just chatted to themselves at the cash wrap. I left and didn't get anything. read more

Always so friendly and nice feel so at home as if I have a personal stylist, available to assist you'll in whatever style you're trying to achieve read more

I went in yesterday to sell some unwanted clothing. I called before going over there and asked when they stop buying. The woman on the phone was very pleasant and said they stop at 7. I confirmed and said if I am there before 7 I can be seen and she said yes. I arrive at the store at 6:45 and was told that they couldn't take me because they need to be done sorting your items at 7. When me and another seller said that we were told we could be seen until 7 she said that she would speak to the day shift to correct that information and to give her about 20 min to look through our things. 20 min isn't very long for 2 peoples items but okay. I brought some other items next door to another resale shop while I waited. They were much nicer and quicker with their buying process. I was done there within 10-15 min. They offered me $7 for a north face fleece pullover. I return back to style encore after the requested 20 min and the woman ( I believe to be the manager) was just shuffling my items around in a bin. When she saw I was waiting she told me that she couldn't look at my items because her nose was itching bc she has an allergy to pets. She said that she was the only buyer there that day and that I could come back if I wanted. There was another girl doing buys standing right next to her. Why not have them swap? She did offer me $4.50 for a pair of leggings and a necklace but felt the need to explain why she couldn't look through the rest of my things because her nose was just so itchy. You work in a resale shop people have pets. Get over it. I got the impression that she was 1. Trying to shame me for having a pet and implying that my items were dirty 2. Was upset that I was making her do her job an hour before closing. Overall they have very nice items and plenty of things I would be interested in buying but selling there seems to be a very bad experience. I am going to give it one more try (hoping to get a different person)but don't have high hopes for this place. read more

This place is a disaster! Poorly run, unorganized, and rude all while piping in their Christian music. Not worth your time!

This place buys and sells clothes from customers, it is a resale store. Has been my favorite store to shop for years. However, selling is a nightmare. I'm so disappointed because I don't think I can shop there anymore. The woman in charge of buying, Teresa, is exceptionally rude. I was there at opening (10:00) with my items and there were a hand full of people ahead of me. At about 4:00 I called to see how many more people's bins were ahead of mine and Theresa refused to tell me and then hung up on me! I called back asking for Lamonica, the manager, and since Teresa again answered the phone, she refused to let me speak to her. Teresa was obviously angry that any customer had the nerve to ask where they were in line. I was simply trying to plan my time, since they close at 8:00 and they tell you that you must return before closing, I needed to know. I was not pressuring only asking, "how many more bins are ahead of me". I'm so disillusioned and confused. Why would a business be so rude and nasty to customers they need to exist? I've shopped and sold to other locations and they have an organized way of managing buying This store does not, AND they are nasty to customers about it. It makes me feel sick. read more

Okay so I sell clothes at style encore and every time I go there the manager tells me my clothes smell like smoke but what's funny is right before I bring my clothes to her I get them from Plato's and I bring what Plato's didn't buy from me so I bring the rest to style encore so therefore I know she's lying she is so rude to me the manager that works during the day she is very rude to me her worker Bree rolls her eyes at me and my husband every time we go in there like they're very rude it's like they have something against us. I don't know what but when she sees this once the manager sees it she's probably going to call my phone again and ask me why I put this on here she called my phone the other night and telling me if I had a problem with her I needed to go to store and talk to her not call corporate that she was having a moment and I guess I need to excuse myself because she's having a moment bad number one worst customer service You don't ever do that that's the worst thing you could do is call your customers from the store and tell them I'm sorry I'm having a moment but if you have something wrong with me you need to come talk to me not corporate who runs a show like that bad service they need to replace just about the whole crew except for the older lady that works at night I believe her name is Miss Angel I'm not sure but I know for sure the manager and Bree they are so rude and the blonde headed lady that has the foreign voice the other day I was standing at the counter with a pair of shoes waiting to pay for them and she walked up to me and looked at my shoes like I was trying to steal them after that I looked at her like really Don't ever tap me on my shoulder again Don't touch me and I'm not stealing your second hand shoes I'm trying to pay for them but nobody was at the counter to come and help me very very bad service sucky service and I honestly feel like her manager the manager that owns style encore I feel like she needs to know what is really going on You just don't treat people like that That's not how you treat people (empathy)- (treat people how you want to be treated) (respect) - (You give respect you'll get it) - (I know you're not new to this be true to this) read more

Nice store. I visit the area a couple times a year and always stop in to see what I can find. Staff made me feel welcome and safety protocols in place read more

I was extremely disappointed with everything about this store. I brought in clothes to sell and was greeted rudely from the start. I saw a few items on the racks that were just eh, was not impressed so assumed they'd definitely by my business casual, white house black market, New and newer styles. Nope. Nothing. They were extremely rude about it. I was told my items wouldn't sell in this demigraphic. wow. Perhaps if I'd been treated better I might shop here. But that's not happening!! I listed my clothes online and sold them for almost $300, locally, btw. Your loss style encore! read more

Terrible customer service. Dropped shoes/jeans off at 11am to sell. I was told I would get a call but I thought I may have misheard them because by 2pm I had not received a call. I stop back in the store and ask if my items had been assessed. She told me o no they will call me once they have done so. Sn: if u do no pick up by 8pm they own your items and you will not get money and they can donate your items. 5:30pm I still had not received a call. Once again thinking maybe they lost or misread my number - I call them. The lady explains they will call me. I explain I dropped off at 11am and I can't continue to sit around when I have to go across town to handle my business. I'm not trying to rush them but does their 8pm rule get thrown out and I will come pick it up tomorrow morning. The store associate says let me ask puts me on hold and then another person got on the phone and asked how can I help you. I was like do I need to reexplain I thought the other rep was helping me. She re- explains the info I know and Gave No Solution. There is no reason for clothes to take almost 9 hours to be assessed especially since they do not g I feel like I was about to be called back at 7:30 with them knowing they close at 8 read more

I love this store- staff is super friendly and helpful- all items are in great shape and I can always find jeans that fit me.

This is a fantastic place to shop for designer brands! And, any time I need an outfit for a special occasion, I can find it @ Style Encore. The entire sales team are a great group of ladies. Professional, helpful and always willing to help with putting looks together. I love this place so much I almost hate to do this review. I don't want to share the deals. LOL read more

rude, rude, rude staff. the vibe is so doomy and tense.

I haven't been to this store in years but I can't wait to come back! The service was absolutely amazing. Kamry was running back and forth to help me find the right pieces for an outfit. Lamonica set up a dressing room and made sure my "Yes!" clothes were set aside with my name on it. Such a great experience, especially for a plus-sized girl. They still had great options all the way to size 4X and 20. read more

Every time I call or stop in, everyone is very nice and helpful. A must visit if you're a fashionista.

From a shopping standpoint I will give it 3 stars. If you are a size 3 - 10 you will most definitely find something. However, if you are a bigger gal like me, its hit or miss. The last few times I have gone in I have not been impressed with the selection in sizes XL, XXL, 16 & 18 and what they did have was frumpy and cheap looking. From a selling standpoint, I give them 1 star. I have attempted to sell to them twice and each time I felt like I was being judged before they even looked at my items. Both times I have gone in with clothes that still had tags on them and they were refused. What they did accept I was offered a mere $8 for a dress, 2 shirts and a purse. I've just decided not to even try to sell there anymore. If you are truly looking to make some money off your gently used clothes, don't waste your time. Most of my friends have had similar experiences. (The same holds true for Plato's Closet and Once Upon A Child, which are in the same shopping center and all three are owned by the same company.) read more

Awesome store. I was trying to give it 3.5 stars. But it's a great place to shop if you are looking for higher end for less. However that's also the flaw. The less really is sale price for new clothes in dept stores. I usually don't buy used clothes for the same price I buy new clothes. But their sales are great when it's an extra 50% or more. I wait for those sales. There's also a lack of size 12+ clothing. It'll be 5 stars if there's a way to have more of variety of clothes at all prices and sizes. read more

This place is located right next to Plato's Closet. They sell higher end consignment pieces ranging from Coach to Kate Spade, Talbot to Jessica Simpson. I heard they started carrying plus sizes, so came I back to check out their inventories. Just like the first time, I felt unwanted. The last time, I thought maybe it was because they were busy closing up. I receive the same unwelcome vibe today when I walked in, and the 2 associates behind the counter didn't even bother to turn around. The 3rd associate asked a quick question if I was selling or buying; but wouldn't look me in the eyes. I'm not a picky person, but I believe the standard greeting for ANY retail store is fundamental. I don't believe I was underdressed; I was dressed in business casual. Unless, they feel they only cater to a specific type of customer. The place is clean and have expanded since my first visit. If you're looking for a few things at a good price, you might want to check it out. I overheard one of their policy rule: A female customer asked if they will call her to pick up the items once they go through it to see what they will accept. Associate by the name Maggie replied, "We will give you a time frame to come back. However, if you don't come back before we close...we will keep your items and give you a store credit at our discretion." Wait...what?!!! read more

Store is nice but kind of pricy honestly. Don't even take the time to bring your clothes here because they are PICKY. Brought two large bags of nice blouses there to sell that are name brand, barely worn and some even brand new--they didn't buy a THING. Saying it was out-of-date or whatnot. They didn't accept the clothes I brought in, but some of the items I saw in there for sale were questionable... On top of that, as I was taking the clothes out of the bags at home, I noticed they were still perfectly folded flat on top of each other as I had done before bringing them... so most of clothes they didn't even take out! I've heard they don't give you much of anything when you sell, so I'd find somewhere else to take your clothes. read more

I brought in 4 handbags, was told by the woman at the counter to wait 24 hours for them to be authenticated. When I called back 24 hours later, I was told that I could not get cash back because I had waited 24 hours, I could only get store credit. When they told me this, I decided not to sell the purses to them. When I came in the next day to get the purses back, they told me they couldn't find them and to come back the next day, they would have the purses then. When I returned the next day, they told me they had already sold the purses and that I could have a store merchandise credit card. I took the card, and when I came to redeem it, I saw one of the purses I gave them hanging on the rack, not sold, like the store manager had told me the day before (It was also the only purse marked for 30% off). It upsets me that I could've sold these purses on my own, but all I got out of the whole fiasco was a store merchandise card. I have never written a review on a store because I do understand things happen, but I feel very schemed by Style Encore and will never deal with them again or recommend anyone else to. read more

I love shopping and selling to this store. Always friendly! The owner is super sweet and cares about her business.