So lemme start off by saying they have fabulous clothes at an affordable price. Not the best quality, but for what you're paying... it's not too bad. With that being said, this rating should be a negative 5 (that wasn't an option) but it wasn't for their clothes, its based off their rude employee. I had the NASTIEST EXPERIENCE due to one of their extremely rude, arrogant associates (specifically the black girl with the glasses). I saw the store while walking melrose and decided to come Inside, immediately I made eye contact with the girl at the counter, smiled and even waved at her to which she just starred at me and made 0 comments. I proceeded to look around and found 2 dresses I LOVED and would eventually try on. Prior to doing so, I asked the associate if it would be okay if I could try these on, and she rudely glares at me and simply points to the dressing room... that's it... no words, no smiles, a simple point with her hand and finger ... which at this point I assume is the only thing she's good at, let alone capable of doing. I could immediately tell she was frustrated, which is understandable (I worked retail for years) but keep in mind, it's a tiny botique and I WAS THE ONLY CUSTOMER IN THE STORE. So now I'm in their dressing room and as I'm trying on the dresses I over hear her say, not once, but TWICE to another fellow employee "God I HATE when people ask me stupid questions, like B**** are you done ?" (Which we're both extremely close to me, considering the dressing room is right next to the register counter) As uncomfortable as I am at this point, I grab the dresses, zip them up & hang them back on a hanger neatly and with them in hand, I proceeded to leave the dressing room. As I'm making my way back to the racks that I retrieved them from, She then asks if I was going to buy them, and I respond politely; "no they weren't a good fit" then she fires back at me with " whatever, I can take those from you now, you didn't even hang them back on correctly" and her and 2 other associates start giggling (the gay guy and some other girl) I was utterly appalled, never have I ever witnessed such blunt rudeness from an associate, ESPECIALLY from a boutique on melrose. Even forever 21 has better customer service, than this grinch before Christmas. Literally didnt understand what her deal was. I left the store almost in tears due to how embarrassed, and appalled I was. Never have I been so triggered. Overall my experience was terrible and made me feel hugely uncomfortable to say the least, which is unfortunate because I had the Intentions of buying not only the 2 dresses but also a few other items I saw. She was such a hateful person and you can see it radiate off her along with her major attitude problem. Her negativity and bad vibes lingered in the air as the other two associates basked In it. How has she even managed to maintain this job ? When she can't even manage to provide the bare minimum of customer service? she clearly hasn't ever heard "fake it to make it" she left a nasty taste in my mouth and I still can't figure out how others can tolerate her. Majorly disappointed Style Delivers, you should put more thought and consideration into the employees you hire as you do with the clothes you choose to sell. read more