This rehabilitation center was amazing! They are the reason my dad made an almost 100% recovery…read morewhile he was here for a month. They made sure to give the proper care, physical therapy, and occupational therapy which truly showed how much they actually care for their patients!!

Great team of physical therapists, occupational therapists, speech therapists and a beautiful pool…read morefor aquatic therapy!

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

I spent 4 weeks in encompass following a fall in my femur. I could not walk and after the surgery…read moreI went to encompass. They sent a vehicle for my transfer . Encompass is both a hospital and rehab center. The staff were professional and kind . The food was excellent. The physical therapy helped me to walk. I would highly recommend this facility and as a NP with a doctorate for over 30 years I appreciate quality care, cleanliness and meeting the goals my physician and I planned.

My mother-in-law's admission to this rehab facility was handled extremely poorly from start to…read morefinish. I personally drove her to the facility and provided a 30-minute arrival window, followed by a 10-minute advance notice before we arrived. Despite this, no one was prepared to receive her. When we arrived, there was no staff member to greet us, and it took over 20 minutes for someone to locate a wheelchair. During that entire time, my mother-in-law--an elderly patient--was forced to wait in the car, in the Florida heat, which was completely unacceptable. The care only worsened once she was inside. When my mother-in-law asked a tech nurse for assistance to use the bathroom, she was shockingly told to "go urinate in your diaper." This comment was not only degrading and cruel, but deeply concerning for a healthcare facility that is supposed to care for vulnerable patients with dignity and compassion. I raised these serious concerns directly with the CEO and requested accountability. Although we had a face-to-face meeting, I never received any follow-up, explanation, or response afterward. Based on our experience, I would strongly advise families to place their loved ones elsewhere. The lack of preparation, basic care, and respect shown here is alarming. No one deserves to be treated this way. The only positive is that the rehab technicians were very good.

I had my eyes examined by Dr. Papan, and she is incredibly detailed and thorough. I was very…read moreimpressed with the level of care she provided. She explained everything clearly and made me feel comfortable throughout the entire exam. I then saw Stacey and Heath for glasses. They took the time to explain the lens options that would best suit my needs. They are very professional and honest when it comes to frame choices and how they look. I absolutely recommend this office. You will not be disappointed.

Excellent experience from Dr Papan to optometrist Heath . Crystal clear well fitting glasses!read more

This rehab stands out from others we have been too. The staff was helpful and professional. Place…read morewas clean and well maintained. Staff was very approachable. I hope we don't need their services again, but if we do this will be the place.

My mother left this place worse off than and in the ICU for several reasons, including a UTI, due…read moreto being left in a wet depends for hours. There is no rehab happening here.

This is a terrible place. I got kicked out for trying to get freaky with a worker even tho he liked…read moreit after I got kicked out a man came and touched me in my privates I really enjoyed it. They have no cigars here either.

Horrible nurses, rehabilitation is good, not clean and the nurses don't care about you needing a…read morediaper change, leves you for hours dirty

My 93 year old mother is receiving the best care and is rehabilitating very well at this clean well…read morerun facility! I feel comfortable knowing my mom is in good hands and getting the attention she deserves! The staff always has a smile and tries to help any way they can. The food is excellent. Also this facility is spotless bright and a pleasure to go and visit as well as being a patient of course. I highly recommend Sunrise Health to anyone needing rehabilitation from the hospital.

Dont believe the hype about how great this place is. I'm trying to figure out how the hell this…read moreplace got a Google 5 star.. My mom was there and got discharge with no plan. The communication is very poor, social worker never came to speak to her before discharge, you have to be on top of them for everything & repeat yourself. i can write a book about this place.. you do have a few good cna & 2 nursed were good, but whoever oversees the department ( director/ social worker) just terrible. if I can give a negative 0 I would. I don't recommend this place at all

Very concerned about your total health and well being, everybody very polite and cordial, like…read morefamily.

I've done 5 visits here so far…read more I've been seen and treated by both Dr. Mike Surdis and Dr. Cherry. Both do a fantastic job aligning your vertebrae to release pressure that has built up on your nerves. For me, the issue is my neck and lower back. My treatment plan consists of a 40 minute problem area massage with a massage therapist working with the soft tissues in my back and neck to achieve pain relief. The massage is not as thorough as others I've had at other offices. Next, is the quick stretch and about 20 minutes or so of electrotherapy with a therapist. Lastly is the manual adjustment with the doctor. The staff is friendly. Nice seating area with TV's and magazines. They also have complimentary coffee. The office is big with many treatment rooms. At times, you are sharing the room with another patient. I understand that they are a busy practice but the bathroom needs paint and some cleaning. I have been very happy with the latest treatment I received from Dr. Cherry. He always has time to check in on how you feel, how the last treatment worked and to address and discuss any concerns you may have. He is a great listener and has impeccable bedside manner.

Dr. Melanie Moore is outstanding she genuinely cares about the patients needs. She has been a…read moretremendous help for me and I wouldn't go anywhere else. Maria C

Joe and his team are fantastic. My son twisted his ankle severely and an x-ray revealed no broken…read morebones, but he was in desperate need of therapy. This place got us in that day and started treating my son immediately. He was back running within 4 weeks. Joe and the other therapists really took great care of him....and when it's your kids you want someone who really cares. They even took our insurance. Highly recommend.

My best friend has had a tough time of it lately health-wise and after several stays at Holy Cross…read morecame here for physical rehabilitation. It's really been an excellent experience, 5 stars all around. The front desk / office experience was superb. There's a very 21st century check in kiosk that has very cool technology ( an AI program recognizes that you are nodding yes to answer or spells out what you said...sort of like being checked in by Siri). The main reception is very businesslike. The care staff is also uniformly friendly. You can just tell from just about everything they do, that most enjoy what they do and genuinely care about getting good outcomes for patients. My friend says the food is quite good, especially by hospital / healthcare commissary standards. The design layout is also well done, with almost every room and hallway getting sunlight, including a large central courtyard. Signage is easy and clear. The most impressive and surprising thing was how fast everything fell into place, and the organization. Within 15 minutes of my friend's first day arrival a fellow named Sam (who's sort of the case manager / concierge) came by to introduce himself, followed by other staffers pretty quickly.

LONG POST ALERT How…read moreis this a "CareRite" facility when they can't even provide care right? This place is straight up fraud. As someone who works in the medical field, it is disappointing what I witnessed during my dad's stay at this facility. I'm going to break down my complaints by department. Nursing- Most of the nurses are either new or incompetent. I encountered a few nurses that knew what they were doing but on multiple occasions I found myself having to elaborate on how to do things for my dad. I have seen nurses ignore doctor's orders for my dad and when I got to the facility I would always end up having to report it to the nursing supervisor. I have pictures to prove it. Luckily the nursing supervisors there are nice. The CNAs also for the most part kept my dad clean but he did tell me he had to get up on his own multiple times risking falling just to go the restroom because his call light would go unanswered for a while. Lastly infection control there is not good. Multiple patients on isolation precautions but no nurses in sight wearing the proper protective equipment, just going from patient to patient. Case Management- I honestly don't know why they are there because they never provide any updates on the patient's status. Weekly meetings are done yet no updates provided to the patient's family. Not only that, they switch patient's insurance without the consent of the patient and bill for unnecessary services. Fraud at its finest. Discharge is so unorganized since they use a third party company to arrange everything. Patients are at risk of leaving the facility without the proper things arranged at home which cause unsafe discharges. God forbid the patient stays after their discharge date due to their lack of planning, then they threaten you with a bill. The case management team is rude and not helpful except for one person. The grievance officer there also useless and rude. Housekeeping- My dad came into the facility with a duffle bag full of clothes and belongings and left with pretty much nothing. They lost everything and use items on other patients. I reported missing items multiple items and was told a grievance would be filed and if the items couldn't be found I would only be reimbursed if I had receipts of everything I bought that went missing. Absolutely absurd. PT/OT- The therapists are nice but the therapy provided to the patients here are a joke. My dad honestly was stronger went his first came than when he was discharged. Front Desk- I have no complaints. They were honestly the best part about this facility. Very nice and professional, very helpful. Overall if it was up to me my dad wouldn't have stayed at this facility for as long as he did but he needed some type of rehab and was limited on choices based on his insurance. This place boasts about how they provide such good care and therapy and how they involve patients family on progress but it is all lies. Avoid this facility. UPDATE: I got a phone call from the administrator trying to resolve the situation regarding the missing belongings. I was promised reimbursement and still haven't received it. That was 4 weeks ago. If the administrator can't even resolve a simple issue, I wouldn't trust putting your family here!