Not only unprofessional, but dishonest. Paid literally hundreds of thousands of dollars and work…read morenever completed, walked off job, and shoddy poor quality. We are out many thousands.

Outstanding patio design using 3D software. Fair prices, great installation, friendly crew and…read moreteam. Tammy was great to work with. Highly recommended!

I had Jojo work on my living room, my bedroom, my office and create a theater room for me. I ended…read morespending close to 82-90k. Overall I am happy with the remodel but there were bumps in the road. There were some issues that I will try to denote. We started with jojo in late summer of 2020 and she just finished our remodel 2 months ago. Partially because it was a big, project and partly because we went on vacation and partly because she had a lot of efficiencies. Jojo offers turn key service but many times its not turn key at the end. She depends a lot on you for things because she is very busy. She has many projects going on and I feel she takes on too much to be effective with communication. I can tell though she does very good work. Jojo initially gave us a 3D rendition that was a little pricy. It ended being around 5K. That being said I paid for the ENTIRE project 82K+ up front before she even started. She in my opinion had a great eye for design and did a good job at giving us what we wanted. Issues She gave us a procurement list after the 3D rendition and asks us to get everything before we started. For the most part it was ok , but we got a theater room and she asks us to get a fan and a screen that was about 1000 dollars. The theater room on the 3rd floor where we had a spare bed room and lived as they remodeled the first and second floors of our house. I don't know if she thought it through as the fan got in the way of the projector and the screen. I had to get Best Buy , Magnolia's to set up my theater as they got be better quality speakers and asked me to return the screen since it was " too heavy and would collapse my ceiling ". Because the theater room was the last room they did and was a year after we bought the screen we couldn't return it. I remember several conversations and ultimately she got angry when I asked for a refund. " She told me she "wasn't an engineer but a designer". I responded with you didn't have to be an engineer to realize that the fan would get in the way of the projector and the screen. She really didnt take responsibility and account for her mistakes at that moment. After much back and forth she gave me a refund for the projector screen and fan. Jojo did my living room which came out great. She gave me an accent wall and added a marble accent so I could have a fireplace with my living room. I had no issues with the living room but the guys she contracted to put up the marble accent unscrewed my electronic gate. They didnt properly screw it back together and my gate didnt close. I initially approached Jojo but she didnt take much responsibility in the beginning. We needed up calling the management of the workers and they apologized for their workers and sent gate specialists to properly screw the lock into my gate. One of the biggest issues was my personal office. I spent 23K on that office. Jojo has a carpenter named Louis who I don't think his strong suit was accuracy and precision. The office was going to have a slab of wood that was going to be stained and cut to the rooms specifications. He didnt quite do a good job as there were gaps in the desk were dust and debris was accumilating. The job took over 3 months to complete because they kept retrying to get it right. Ultimately she had to bring another carpenter to redo the entire desk. I will give her credit this guy did it right and my office cam out great. When they remodeled the main bedroom closet they chipped a tile and tried to cover it up initially. Louis, the carpenter, said oh it was already there. I had to show pictures my house prior to the remodel to show that it wasn't there. Jojo took responsibility and asked for it to be replaced. The main bedroom closet had a his and her mirrors that she had ordered. The measurements were wrong . Jojo suggested we change the rendition she has originally provided. I remember being in Las Vegas when I was hearing this. I said why are we changing the rendition when you got the measurements wrong. I told her it was her responsibility and this was "turn key" service and ultimately she agreed to order custom mirrors that properly fit. Overall All in all, I would cautiously recommend Jojo. I think she is an absolutely great designer. She has good taste and a good eye for what the customer wants. That being said her people skills are lacking. She doesn't in my experience make precise measurements and often has to redo things because she just doesn't measure correctly. I wouldn't get all the procurement list right away as some items were difficult to return. My biggest criticism is she initially will not take responsibility for her mistakes. I will give her credit she refunded me and did everything right so I felt she took care of each situation but it often wasn't with a back and forth battle to get it done.

Contacted JoJo to get assistance on a kitchen remodel. She was very presumptuous and made it known…read morethat her company is NOT cheap and that if I couldn't afford or have a "reasonable" budget then I should look elsewhere. This was BEFORE even asking for our budget. I would not recommend this company.

Nothing screams adulting harder than browsing samples for quartz and porcelain tiles for home…read morerenovation. I was in the process of renovating my kitchen and needed to see what was out there to fully flesh out my ideas while staying within budget. Colours by Earth Stone is a Houston based company with locations all around the country. There is a showroom and a warehouse here, where it seems a lot of material loading is done locally. I've been here a handful of times and have come out of it inspired and refreshed each time. The employees are fairly good about answering questions and I never felt pressured to purchase anything while perusing their endless selection of tiles. The latter might have newcomers feeling a little overwhelmed with the process, but I appreciate the variety in colors and patterns. I also really love the real world setups for the bathroom and kitchen. Estimates will vary, but do a little comparison shopping to ensure the best price. I feel the prices are competitive but might be a little more than some other places. At the end of the day, quality matters a lot, and they certainly have no shortage of that. Be sure to take home sample tiles for comparison and have a list of questions ready for the staff.

I have tried to shop there as my builder recommended, First visit...kids running the business…read morebarely pointed me in the direction of the warehouse. No interaction whatsoever! Went back a second time. I arrived w/ two other customers at around 12:20 on a Saturday. The first thing the rep said to the three of us "we close at 1:00 whatever you want to look at you need to be quick"?? OWNER: Your rep cost you a 60K plus sale from me.

Just recently furnished my whole house from castle fine furniture I love it so much ahmad and his…read moreteam came out and gave me the white glove treatment I would definitely recommend him to everyone my experience couldn't have been better I actually had furniture I had purchased from his dad over 10 years ago I still have that furniture too and it looks amazing -Evon

We bought a $2,000 piece of art from Castle Fine Furniture, which fell apart within a few months…read more We purchased online, and though it was well-packaged, it has completely deteriorated. Castle Fine claims there's nothing they can do, despite there being no damage to the frame or glass (or any reason it should have fallen apart)... it's just a terrible product. Don't shop here if you're expecting a company that stands by its products.

Customer service and courtesy. Barry is very helpful and accommodating. The location is convenient…read moreand he will pick up and deliver.

He lied to me. Said the rug he was selling me was of very fine quality. Within a year the yarn…read morewas shedding in handfuls, and the color were not fading, but evaporating. If I could give him a minus 5, I would. He said he would fix it. Kept it for 2 months, and did zero to it.

All I can say is wow. Very helpful, you can get some great ideas for kitchen countertops. Visited…read moreon the recommendation of a kitchen remodeler. Diego asked us for a photo of our kitchen flooring since we are not changing it. He found granite countertops that complemented the color. Huge slabs of quartz countertops in the warehouse to give you a better idea of what your kitchen will look like. We were also offered a small sample to take with us.

Beware of this supplier. We purchased 3 white quartz slabs (~$3200) from Hilltop Granite for a…read morekitchen and bathroom remodeling project. The slabs began to discolor drastically after 2-4 weeks of use. This is due to a manufacturing defect where 'micropits' exist in the slabs due to resin not being fully impregnated in the slab, allowing bacteria to grow and debris to accumulate. It look months of repeatedly contacting Hilltop to get them to come view the issue. Once there, the Hilltop manager in Houston acknowledged the defect (because this slab was made on their "cheap Chinese machine"-- his exact quote), but stated 'they offer no warranties or guarantees' for their products and attempted to shift responsibility to the fabricator who installed the slabs. Repair is not possible and both the slabs and attached tile backsplashes need to be removed and replaced. Hilltop's solution was to offer a free slab and leave us with the cost of removing and replacing everything else. Eg: leave us paying 70% of the cost to solve the problem caused by their defective material. We tried to go through Better Business Bureau to resolve the issue, they refused to resolve. We have now had your file a legal case against them to try to get a fair resolution.

Mr. Harvey and his team with All Done Assembly has been continually unmatched. The assembly of…read moreseveral items (3 tier bunk beds, trampoline, outdoor awning, and several stand-up arcade games, etc.) were well assembled. The work that they have done is consistently outstanding, exceeding my expectations every time. I was completely impressed with their kindness, professionalism and excellent customer service. Just to add, They were very knowledgeable and the assemblies were done with such ease. I highly recommend this business!!!

Our company has worked with this installer on multiple occasions and have had significant problems…read moreon many of them. We've had customers refuse to want their team to come back on site and, therefore, costing additional money to have another subcontractor go out and finish the work. I would never recommend this company.

Nice folks who listen and assist with your requests. Service quick and easy. Fab!! Will return....read more

This place is the worst carpet place I have ever been to. The help is just rude. Have you ever been…read moreready to transact and they just keep trying to up sell you? Push hard, like you would expect at a Persian rug store, not a good old American place. Probably owned by some pushy guy.