Great environment...great haircuts ...never a disappointment...that girl can do some hair ...I'm a…read moreman ...not even her forte...but still the best around ...her hair extensions and colors for woman that I've seen are for sure the best around

Absolutely amazing job!!i love love my hair!! I'm just sorry that i just now found this page,I…read moream still getting asked who did my hair and every time I tell them the whole story about how this awesome chicky picked up the phone and took appt for low lights and highlights (on a Monday at 1:50 with you newbie an hour away brave brave )beautiful goddess inside and out and you bring it out in us this is why I have been speaking your praises everywhere thank you for my new glow!!

My review is for the Fairmont location…read more I liked the assortment of items for purchase - prices were reasonable. I liked the waiting area - until I sat there almost 40 minutes. I was 30 minutes early but still waited an additional 40 minutes. Other customers were left unattended in the spa chair. One sweet lady had waited so long she threatened to leave AND had been phoned to come in AND the tech who phoned her did not remember calling her! I didn't see any licenses on display - a mechanic could have been doing my service. It certainly felt that way. Numerous times I had to ask my tech to be more careful. I have NEVER had a pedi that left my toes painful to the touch. I have one finger that is so sore under my nail because the tech cleaned under the nail not paying attention to the tool she grabbed. She said she's been there 3+ years? How? Zero time management. The plate of food was a nice touch, but I'd trade that for a more professionally ran spa. No tub liners were used, my tools were not opened in front of me - I'm not even sure they were sterilized. The salon wasn't dirty, but it did look cluttered, messy, and disorganized. TS was my fourth nail salon to try in Fairmont. The previous three were just as bad or worse. I was told TS was the best in Fairmont. I hope not, or I'll be trying salons in a whole different city. The tech did do a good job. I mean, my nails look nice. But the entire experience was not worth $100+. Honestly. My appt was at 1:45. I didn't leave until close to 5. My entire afternoon was shot. I will not be going back to the nail salon.

Pedi: Very clean, pedicure utensils were pre packaged, they…read moredid multiple coats of polish and they look great! Eyebrow Wax: very thorough, the woman who did mine went back over and double checked if anything needed plucked and noticed some strays I hadn't even seen. She really took the time to do a great job!

Clean, welcoming atmosphere. Everyone is so friendly and great at what they do. Definitely the best…read moreplace in the area for the most up to date and beautiful hair. Highly recommend Heather.

I debated a long time before I decided to write this review. I am so angry and frustrated that it…read morejust has to be done. I had an appointment for a first time cut with Heather at Spa Policano. I was greeted by a lovely lady named Mary who was very kind and interested in what I wanted to have done with my hair. Then Heather walked up. I should have run on first sight. She was so completely disheveled, hair all over the place and wearing an apron covered with color stains. I used to be a salon receptionist, and the ladies at that salon did colors and worked with chemicals all day, and they never wore stained aprons. I went back and sat in her chair and proceeded to tell her the issues I had with my curly hair. I told her what worked and what didn't on my type of hair. I explained my issues in detail, and showed her a pic I was interested in. She said it wouldn't work. That was fine. I figured she was the pro and showed her a different pic that she said definitely would work. She began cutting and said she was going to leave my front longer which was not how the picture looked. I told her I'd had that cut in the past and it didn't work for me. She then said she'd just leave it a little longer. I now have the WORST haircut I've ever had in my entire life. There is no way to wear it that it looks good and I am completely embarrassed. I can't leave it curly because it has horribly uneven layers, and I can't straighten it because in cutting the front longer, she left one side obviously longer than the other, and it looks like a huge chunk was lopped off the back of my hair. I was so upset I asked for a refund. My money was refunded but not without Heather messaging me AND my daughter saying how embarrassed she was because I complained. I can guarantee you she isn't half as embarrassed as I am having to go out with this horrible cut until I can have it fixed. The messaging to me and my daughter was also highly unprofessional. Never go to her! Too bad you can't choose zero stars!

Randi is absolutely the best! It's so hard to find someone you like after moving to a new city. Our…read morefirst time was simply happenstance for our fidgety 4-year-old transitioning from his Mom's bowl haircut to a "real" haircut. Randi was gentle, sweet, and professional. Our son did extremely well with her and we've been repeat customers, asking for her directly. Fast forward 4+ years and both Dad and son have been having Randi cut our hair. She's very professional and excellent at what she does. Randi pays attention to detail and doesn't try to rush you out the door like most others do. There were a couple different times where Randi wasn't available so I had my hair cut by someone else. Boy, could I tell the difference and won't make that mistake again. Yesterday Randi cut and colored our 13-year-old daughter's hair for a very unique request. Not only are we impressed and absolutely love it but Brandi admitted to having impressed herself. I can't highly recommend Randi enough!

Elegant Nails was recommended to me by coworker, who absolutely loved how her nails turned out. I…read moretypically like to have coffin nails, but I had to have them a lot shorter. I decided to get square shorts nails this time and at first, I was not a fan. Then she put the French tip design on them and they looked amazing! The woman made sure that I liked my nails and shape before going forward, which was amazing. She took her time to make sure they were perfect and I really appreciated that. I am looking forward to going back and I am happy to have found a great nail place!

literally went home crying! I came in super nice asked for acrylic manicure and gel pedicure, right…read moreoff the rip she was super annoyed with me and acted like she wanted nothing to do with this service. it wasn't busy, she was the only worker when I came in and nobody was in getting a service. when I asked if she had a butter yellow color, she told me to go look at the books cause she has hundreds of colors and she doesn't have time to keep track of a yellow color. super rude about it. I proceeded and while looking at colors she told me to take the books with me so she can get started already. again very rude and annoyed with her approach. she didn't speak at all to me so I tried to ask questions or make small talk and she rolled her eyes the whole time or either gave me another rude remark. I asked her which shade of white she would think bests match the style of nails I was going for and she said "don't ask me. They're not my nails and I don't have to go home and look at them. I don't care what color you choose just pick one." then the whole time she was doing my toes and nails, she was yanking my hands and feet, jerking me around and rushing through it all. if I barely moved she would yank me. and when it was time to put it under the gel light she shoved and threw my hand EVERY. SINGLE. TIME. I was holding back tears the whole service and I even tried to kill with kindness. Telling her I loved the shape of the nails, she did so good, etc. Nothing I did or said was making her less mean to me. if I complimented her, she'd ignore me, roll eyes, etc. If I asked for anything I used my manners, please and thank you so much. I'm new here to WV, don't have any friends, family etc. I moved across the country and have been working my butt off, I never get days to just relax or pamper myself and the one day I finally get to, I was crying cause of how horrible I was treated. I thought she was just like that but TWO others came in and she was SO nice to them. she told them to grab some water and hangout until their appointment, she was talking to them and having great banter. Idk what happened but from the moment I walked in, until I left I was so nice and I continued to receive horrible treatment. Once it was time to pay, she charged me 85 for my nails and 65 for my toes. AFTER she confirmed it was 45 and 55. I didn't want to argue so I paid and left and when I left a smaller tip (8$) she said "you can go and have a nice day now" and pointed me out the door. I'm not even angry. I was so heartbroken from this experience and I was really looking forward to this. Zero stars if I could give it.

Outstanding! Worth every penny! Small town spa but feels like it should be in a big city once you…read morewalk through the door. Layout is well down and the sensory deprivation tank is amazing, gotta love the water! I'll be back!

My sweet DIL has been working a lot of overtime due to the lack of care takers for the elderly. She…read moredecided to treat herself and took me with her today. We did a 90 minute float therapy. It was a truly different and relaxing experience. Afterward we both agreed 1 hour would have been sufficient. We both got bored in the last 30 minutes. It would have been great if we could have fallen asleep but neither of us did. I chose total darkness for myself but with music. The Epsom salts in the water make it impossible to sink. If you are claustrophobic I would recommend you skip it as you are enclosed in a pod. You shower first then enter the pod then shower again after. It was a wonderful experience but for me in future I think I would choose an hour massage over it. Though they say you will feel the benefits of magnesium absorption over the week to come. I will happily come to try different experiences here they were wonderful.

Couples massage with my wife. We both had hurting backs and left feeling soooo much better. I had…read morenever had a massage before, and my first experience was great. My wife said it was better than her chiropractor.

I've had massages here before. I recommend this place. They do appointments and walk-ins.read more