I love this salon. I have been getting services there for a couple of years. Everyone is friendly…read moreand professional. Thank you!

I called them to see if this was going to be a good experience for me and my daughter. The employee…read morewas awesome but as the employee explained to me that the owner didn't have time to speak with me, so I can ask her important questions that I knew that the employee could not provide for me. I needed to talk to the owner and she did not have no time for me she kept telling the employee to speak for her. It's just if she didn't have time to speak with me, she didn't have time to make sure that our time could be the best experience we ever had. As this being our first time going to a salon. I looked online and I seen the place and it seemed like it was going to be awesome experience, but I am a very sensitive person and I feel like I shouldn't be judged just because of that, but I give you the upmost respect and give you my quality time and money. I feel like I should get the same. I'm sorry I would've recommend this shop to anyone.

I liked Abstract A. I saw Jordan, and she was very personable. I didn't want a complicated trim,…read moreand she delivered. Bonus points for calling me to let me know that the client ahead of me was running far over time and that I should wait to come in - the space is small, so I wouldn't have wanted to wait there, and I was able to work at home until my appt. The price is the best I've seen in Cleveland and they give student discounts, which, in addition to client pics online and a good location, is what primarily drew me here. However, I do recommend double checking with your stylist about how much you will owe -- I went in thinking the price would be the same as online, but was charged more, so even though it's not very expensive, I would recommend double-checking. I got a very standard trim, and Jordan did a great job taking off all of my dead ends. I perhaps might have liked more layering than what she did, but she respected that I wanted to be able to pull all of my hair back into a ponytail, which was still very much possible. The main downside was that she waited far too long to straighten my bangs, so by the time she wanted to do them, they had already dried in a super weird way and needed to be re-wetted and re-dried before she could trim them. I told her this was going to happen, since I have super thin hair, but I don't think she believed me. But overall, I got a really nice cut, and will likely be coming back.

Cindy is just as sweet in person as she is on the phone. She sat and talked with me about what I…read morewanted for my cut and suggested tips for me to try in order to get the perfect beach wave (I have 2b waves). She ended up cutting my hair perfectly. It's beautiful layered and feels so healthy. The cuts here are a bit pricy but I think a good cut every few months is worth the money. **the salon is located upstairs!!

The establishment is over four decades old and operated by serious professionals. I have several…read morebald patches and fixing the back needs deep understanding of hair styling. I highly recommend this place to people especially from South Asia (because I'm one). Another good thing is the option to almost always be able to get a booking on short notice. The pricing is reasonable too. Please don't over think just come here!

ZERO STAR REVIEW!!! DO NOT COME HERE IF YOU GO TO CASE WESTERN AND/OR ARE BLACK. This was one of…read morethe worst salon experiences I've ever had. I called ahead and specifically asked if they had experience with Black hair. They said yes, which was a complete lie, just like their cosmetology experience as well. The second I walked in, every stylist stopped and stared at me like I didn't belong there. The energy was disgusting and uncomfortable from the start. The stylist had no idea what she was doing. She used no heat protectant, tried to straighten my hair while it was still wet, and then had the nerve to say I "didn't know how to do my own hair." The ignorance was unreal. Let's be honest, this place is not welcoming to Black clients. It's full of narrow-minded, untrained stylists who clearly have no respect or understanding for textured hair. The whole experience reeked of microaggressions and subtle racism. Save yourself the time, money, and disrespect. This salon needs more than training, it needs a reality check.

I recently moved back to Cleveland and my daughter-in-law recommended this salon. Over about 6…read moremonths, I have had mostly good experiences with manicures and pedicures. The vibe is pleasant and I am always offered a beverage. However, I had one bad experience with a manicure by "new talent". She didn't round the corners of my nails and they were sharp; the polish started peeling on some nails after only 4 days. There is a lot of turnover of staff there and I have not had consistency.

Great service. Great haircut! Well worth the 20 minute drive! Thanks Alex and crewread more

I'm so glad I found Elaina!…read more My family and I were in town for a wedding so my mom and aunt both got up-dos while I got a blowout. Elaina was both down to earth and very knowledgeable about hair. Her attention to detail was excellent, and her shop was very conveniently located near our hotel. Would absolutely recommend!

Absolutely fantastic! I live in Las Vegas and have excellent stylists here, yet Elaina's blow out…read morewas better than any I have ever had! Hands down the best! The shop is immaculately clean, very cute and in an interesting arcade building. Easy 3 minute walk from Public Square. Elaina is lovely, friendly, professional and talented. Best shampoo ever.

Had Eddie as a nail tech. Very personable and did a great job. Very demure, very mindful hahaha…read more Jk. Seriously though classic American French. Coming from Boston. In town for a bit and had to get a fill.

Cleanliness very very run down good service very poor salon conditions nice people accessibleread more

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

My nails look terrible. I also got cut. Tom did a terrible job don't recommend and will never come…read moreback.

I went for the first time today to Bijoux African Hair Braiding (for those unfamiliar or fellow…read moreClevelanders, across from Windermere Rapid Station). Laura, Nicole, and all the other braiders are very talented braiders and were able to duplicate the style I showed them in the picture and I was quite impressed! They were also very quick and took no breaks. I wanted a fairly complicated style and they listened to me and care about the satisfaction of their customers. Every customer was pleased that day and I will be returning. Do not listen to the reviews, you have to see for yourself...just build a relationship with them and explain what you want. You WILL NOT be disappointed!!! Great Job and thank you ladies for having my hair on point!

Follow up - Ok went back to this shop to get a redo of the same micro braids. The owner was out of…read morethe country in which her daughter is running the business until L comes back. When I took down the previous braids I made sure I bought some to shop so they know I want the same size for the same price $180. All went well the daughter started braiding my front and sides & stopped. I notice the braids were way bigger then what I had so I stopped her in mid braid and asked how much she was charging me. She stated $180 I advised the last time I received a smaller braid for $180 why would I pay you $180 for bigger braids this should be $150. She states maybe my mother gave me a discount - NO Discount was given on my part. After about 3hours another female started braiding the rest - HERE IS WHERE IT WENT BAD!!! 1ST she grabbed my nape and started braiding super soft which I knew the braids were not going to stay; so I told her she can braid a little tighter. I could tell my parts were not perfect & she was not comfortable braiding. After 8 hours (usually 6 hrs.) I was done. It looked Good not Great as the 1st time I went. This was December 29th on December 30th about 10 braids fell out from the back and 5 on the sides, some braids were not completely braided or had no slip knots to secure the braids. I called and explain the issue and was told they would fix them. As I do not live in this city so my commute back is about 1 hr on a good day and I had travel plans for New Yr. After the holiday (about a week later) I called again to explain that more braids are following out from the back and severally braids were hanging on for dear life. Again I was told they would fix them but I would have to come in after 8pm on a weekday - Not feasible!!! To make a long story short my braids never got fixed and it's only been a month and they look horrible and I mean horrible. I thought I found a braid shop that I could visit forever but I was wrong. If the owner or the daughter is braiding your hair you should be cool but anyone else WATCH OUT!!!Now I have to find another shop that is consistent on their techniques and quality. Very Disappointed