I've updated my review from 2 to 4 stars. I still think the price is high, but the office has…read morereally improved a lot over the last year. Most of the teachers have been pretty good.

My son is 14 years of age, he has just gone into sports activity, he looked for particular books…read moreregarding that. He also joined summer camp by School of Rocks. At the end he said it was awesome. Highly recommended. Keep the spirits high.

Best place to buy new and used music instruments as well as equipment. Rental area also very good…read morewith very friendly and knowledgeable staff who genuinely enjoy their work!

Bad service rude not honest with what they tell you. After buying 2 guitars & 2 keyboard tell us to…read morebring in for a once over wasting our gas and time they say there technician is not in don't no when they would be in. They sold us the guitars with cheap strings the neck was worped. We have found another music store that has been very honest and now the new store will get our business and never ever again buying from long & McQuade. Don't waste your time or money

Given the last reviews were over 7 years ago, wanted to post a fresh review for some of the best…read morecustomer service I have experienced! I have some musical experience from childhood but nothing serious and was looking to rekindle that hobby while not knowing what instrument I wanted to pursue. Pro-Music offered to let me do several paid trial lessons to try a class to see what sticks and I finally ended up with piano. With kids, they expect you to sign up a school term but for adults, they have been amazingly accommodating and adaptive to my work schedule and I have been able to schedule lessons at times that work for me and the teacher. Renting instruments was also a breeze and they explained the differences between the different types of guitars etc. they have all the RCM material for purchase for convenience and also some hobby music books too. Highly recommend!

I wanted to buy a specific guitar as a birthday present. Initially, I preferred to go to Long and…read moreMcQuade to order this guitar. They are my most trusted music store. However, they did not handle the products of the specific company that I desired. On the other hand I had saw on the company's website had said Pro Music handled their product. Even though I did not trust Pro Music, I figured I'd give them an open mind and a chance. The first time I entered the store, it was quite a mess. Very bland and not decorated. It made the guitars and other instruments look dull. There were a few cubicles that covered a sixth of the entire room. People worked in those cubicles. They seemed as if they were not part of the music business so I did not bother them about my purchase idea. As I walked in more I noticed a proper front desk with guitar and musical accessories. I asked the man standing behind the front desk if I could order a specific guitar to the store. He had no idea what I was referring to, so I explained that I went to a the specific guitar company's website and that website explained that the store was a dealer of the products. I showed him the website to prove to him. He then understood and then took my information down. He told me that he would ask his distributor if they handled the guitar and they whether or not they did, he would give me a call. I never got a call. I figured that it wouldn't take long for him to ask his distributor, but it took almost a week until I marched back into the store asking what happened. When I did, he went into the cubicles, went through the computer and printed out a price immediately. As if he did not even need to check whether they had the guitar. He showed me a price 50$ more expensive than the price we both saw on the computer. However, it did not matter to me. It was a present. I just needed the gift that they said would ship in from 2-3 weeks. I put in a deposit for the guitar and asked about their warranty policies. He giggled and explained, "It's just like any normal warranty", "What do you mean?", "It is final sale, unless it is deformed from shipping.". I did not expect such a condescending attitude. If we look at Long and McQuade, I believe they have the best warranty policy. If you do not like your guitar up to 30 days after paying full price, you are able to return it with a full refund. Which is NOT like any "normal warranty". Nevertheless, I put in the deposit. A week later I got a call from them. They told me that the guitar would not be in until JUNE. That is 3 months from now. I did not plan to wait and give my friend a present that was 3 month's late. When I asked why it could not ship in earlier or at least in a few weeks, he could not explain. He could only say, "We don't have it, but it will come in at June if you want to wait.". I simply told them that I wanted my deposit back. TL;DR -- Clueless and condescending employees in a disorganized store were at a slow process to see whether I could get a specific guitar shipped in. When I got no call from them I marched in and they finally gave me answers and a more expensive price than before. Fast forward a week and they tell me that the guitar will not ship in for 3 months. I had to explain to my friend that I have no present for him because Pro Music could not help. At the end, I highly recommend Long and Mcquade for anything to do with music. At least they know what they are doing. Pro Music does not.

This is the best school in Richmond Hill and I highly recommend it! Kindermusik program for…read morenewborns up to 3 yo, Yamaha program for kids from 4 yo and up, Individual lessons, Voice group program, Jazz Group Program, teachers developed their own Ensemble Playing and Composition Master Programs. My son is almost 7 yo and this is our second year participating in Yamaha Group Program and we both love it! I love their sick policy and that they offer a hybrid attendance model whereby you may attend classes in person or online. I highly recommend school to every parent who consider teaching their child music!

Amazing music school, with wonderful knowledgeable teachers who really know how to work with kids…read moreof different ages and abilities. Staff are so friendly and genuinely want your child to develop and succeed. We have tried several music schools and really 88 Keys cannot be beat!

We were so happy to have Denise and Natasha play the harp & cello during our wedding ceremony! They…read moreare extremely talented and very accommodating! Having live musicians during your event really makes a difference - our guests were very impressed! Denise was so easy to work with, very professional and responsive! We had a hard time selecting our songs and she was more than happy to provide some recommendations and provide us with some recordings to ensure that we will be happy with the songs we chose. You need to have her play at your next event!

Long & McQuade though small but well stocked!…read more I love how the instruments (guitars/drums/violins) are inside soundproofed rooms if you want to try them out. Prices seems to be reasonable. And if you don't want to commit to an instrument, you have the option to rent one out for a set period of time. It was quite busy on a Sunday afternoon. I was able to get a sale associate to help me with my guitar strings purchase.

Today I went to Scarborough location brought my daughter's used electric guitar. I asked for tuneup…read morebut a but of expensive so.. I was about to leave and take it to marketplace for tuneup butAlato helped me fix the guitar free of charge he saved me... Since he did that, I decided to purchase a brand new epiphone which i've been eyeing this for few months now.. I was planning to purchase this on black friday but im happy with my decision.. I want to give credit to alato, his customer service is the best. very helpful and he understand and feels the customer's need.

I visited Infiniti Strings to purchase a violin, case and bow. Ryan's positive, patient and…read morewelcoming attitude, combined with his in-depth knowledge, made Infiniti Strings the best experience we had while shopping for a violin. Ryan demonstrated excellent product knowledge throughout our initial visits and our return visit for a case, which helped us feel confident about our purchase. The process of finding the right violin was distinctive from other strings businesses we visited. Ryan asked questioned, listened to my feedback, as well as feedback from my music teacher to determine which violin was best for me. He has a profound knowledge of the violins available in the store and what makes each one unique. I highly recommend Infiniti Strings, in particular Ryan, if you are looking for a strings instrument or product.

Wide selection of instruments and sizes of violins, cellos, violas, etc…read more Very good quality and priced fairly. Good variety of accessories as well from strings, mutes, shoulder rests, etc. The staff is friendly and knowledgable. I would highly recommend this shop as they have products for beginners as well as professional musicians.

Five star service from Frank! He is so polite and professional that he's no jerk! The selection of…read morepiano books is very vast, just like Canada! Also, Frank knows English!

Really impressed with the rental program! Great way for people to try out an instrument (go to…read moretheir website to read about it) but this completely worked out for us. Instead of investing $800+ on a saxophone, we are renting one for $35 a month to see if my husband is actually seriously about learning to play! We can also apply the monthly rental fee and buy out the sax if he chooses to or apply the money to a different instrument! Good selection of popular sheet music too. I haven't touched the piano for 15+ years but walked out with some sheet music to play for fun. Friendly staff. Saw some cute ukuleles that we could buy our nephew/niece for xmas. Price ranges from $40 and up. Lots of colors and designs to choose from.