Classic example of "great guy but you have to get past his secretary."…read more The guy who came out was great! He fixed the problem, patiently waited with me to make sure the problem was fully fixed, and even showed me where to go on Ameren to get discounts on certain things should I need them in the future. Very friendly and professional and got the problem fixed for a very good cost! My issue was in trying to book him. I had done some research and found the problem I was experiencing was likely due to my thermostat. So I messaged them asking if if they were able to fix thermostats and left them my number to text me. I got a text saying that it would need to be replaced, not fixed. I said that was fine and proceeded to ask them to come out. I told them I was available everyday after 3:15 as I am a teacher and can't leave class early to get home and let them in. They said They were open from 2:00 to 5:00 and couldn't promise they wouldn't come at 2:00. This baffled me. I told them I couldn't come home early. Wouldn't you just send your worker to take a long lunch or run errands for the company if you had to wait like that? Seemed very odd and made it feel like whoever was in charge of booking appointments didn't care about my schedule.

If I could write this company with a zero star I would!! Every time one of their men show up they…read morealways complain about how the last guy set up the heat pump, there's no consistency on how to set up the heat pump. All the time the technician doesn't even know how to operate the thermostat!! It's too high tech for them but the product came from them which makes it even more hilarious!!! I called to set up an appointment to have Freon added to my air conditioner I let the gal know I hadn't had them out in four years and she booked me a month out then she called and canceled because other people needed Freon even though I was running low myself on freon. I was cool about it and excepted the second appointment, that was probably my biggest mistake she claim the technician had to come at 7:30 AM because I would be the first appointment of the day on that morning when the technician couldn't find his way to my house they sent him to another appointment and screwed me over completely!! Do business with this company at your own risk as they are completely disorganized and very unprofessional!!

Dalton came out and listened to what was going on with the AC, explained what he was going to do,…read moredid it quickly, and the AC is back to running like it should. Dalton was very friendly and courteous as well.

I'm on a maintenance plan for heating and cooling! They come out twice a year for maintenance. The…read moretechnician that came out for cooling maintenance was Kevin and he was awesome! Did a thorough job on my cooling maintenance! He is an awesome technician! AAA always comes through with my maintenance program! Recommend them highly!

We had our furnace replaced along with a heat pump It is…read more not cheap but the efficiency is what I was looking for The personal that came in to remove old system and install where very professional They did a great of clean up They also took the time to instruct us to operate the new system

They provided the service requested, identifying and correcting the problem on each of the recent…read morevisits.

From start to finish this company is great. They have saved me when I had problems with a very old…read moreHVAC system and helped me keep it going until I could afford a new one. At that time they installed a new Amana system at a fair price. They were very professional, were there when they said they would be and did a great job. We had an issue a month later with a part and the owner came to my house on a Sunday to take care of it. Highly recommended.

My experience with the technician from this company was horrible. I was advised not to use them by…read morea neighbor but was encouraged by my real estate agent to go against what I heard and was highly disappointed. Dan works with a house inspection company. The HVAC guy from Danco was rude during the inspection, which was expected, from neighbor feedback. But 20 days after closing, when the air was turned on and did not work, I contacted Dan and he laughed. He reminded me that my check cashed and this was my problem. He did not offer to work with me in any way or offer any feedback besides, things happen and it was not his problem. I would highly recommend against Danco HVAC, as he is only interested cashing a check.

I had my boiler serviced by the Fritch Htg Co and it was an all round 5 plus experience! Josh was…read morethe tech that did the work and I cannot say enough good things about him! I highly recommend Fritch Htg and I highly recommend Josh! Thank you

Called regarding central air inspection as rooftop unit ceased cooling. Service tech came out,…read morechecked it out and said coils leaking and unknown how long a recharge would help. Ok, 2.5 units of coolant installed - cost $700 labor and coolant, air worked 1 evening (service completed in afternoon). NO informed and knowledgeable discussion that repair would be waste of time/money and be better spent on new unit ASAP. Company SHOULD refund labor costs - definitely did NOT assist in making an informed decision but rather filling their pockets. Avoid this company unless you want to throw away your money. One star isn't even deserved...

i really recommend this company, they went out of their way to fit me in their busy schedule. Cody…read morewas very knowledgeable, polite, timely and skilled in explaining what the problem was with my furnace. Thank you A & A Conditioning & Heating. The Linwood's

This business should be at the top of your list when looking for heat and ac repair. Cody and his…read morecrew are very professional and knowledgeable about their craft. I first used their services on a cold Sunday morning last year and Cody was the tech that came to our rescue. He got our furnace up and running in a short time and the labor cost for an overtime call wasn't bad. He informed me that our furnace was in pretty bad shape and that we should probably plan on replacing it soon. We just had his crew out to install a new furnace. This unit is quiet and very efficient. He even saw to it that his crew explained to us how everything works and that everything was to our satisfaction. I'll recommend A&A to anyone needing service for their heating and air

I had a new A/C unit installed. This was my first experience with Covenant. From the first phone…read morecall to the last goodbye they were very professional, considerate, polite. I had 3 different companies give me estimates. I went with Covenant for timing, coverage, service and cost. I will call them first for other needs in the future!

Check your paperwork before you agree to purchase. When I was shopping for a Geothermal installer I…read morehad narrowed it down to Covenant Heating and Cooling and another local company. Everything was close except; the other company was offering a 20-year warranty for their Geo system. The salesman from CHC told me that he would throw in the 20-year warranty if I went with them. (The extended warranty was available by the Bosche at an additional fee) and CHC said they would pay for the upgrade. At the same time, we also had an internet accessible Honeywell thermostat, Honeywell electronic air cleaner and a Carrier humidifier installed. After the first year we had the annual maintenance performed. That was when we discovered that the air cleaner was obsolete and filters were only offered by a third party. The 3rd party filters don't seem to be working, (due to excess dust on the furniture). Recently the outside sensor for the thermostat started eating batteries. The first batteries lasted for more than 4-years. The new lithium ion batteries since then only last about a month. I contacted Honeywell and they said the installer would need to contact them since they installed the unit. Although Honeywell has a 5-year warranty, CHC does not honor the warranty. They only warranty it for 1 year. With all of this, I thought I should check to ensure that I have the 20-year warranty that I was told that I was going to receive. Surprise.... they have no record of the offer by the salesman. Lesson learned: no matter how nice the salesman seems, make sure you get it in writing and although the manufacture has a good warranty, make sure your installer backs the warranty.