I have used Fritch for almost 25 years as the sole company allowed to touch my furnace and air…read moreconditioning. I also used them as an HVAC contractor for several remodeling projects at work. I have been totally satisfied with the service and installation they have provided. The office, sales, and service staff have always been professional, friendly, and helpful. I appreciated the time taken to right-size a furnace and an air conditioner I purchased from Fritch. I keep an annual contract on all my home HVAC equipment. You might think that it would be expensive, but the contract is the cost of an annual maintenance service call. For that, I get annual maintenance, no cost parts on repairs, and priority service. No brainer! Fritch is the Cadillac of HVAC sales/installation/repair at Chevy prices. Highly recommended (if you couldn't already tell).

The technician didn't know what he was doing. Once he realized the AC needed a new part, it took an…read morehour to arrive, and he wasn't allowed to leave while waiting. In total, three hours were wasted doing nothing. I won't be using them again--they run the clock to make money. Prices may be up everywhere, but Fritch Heating & Cooling feels like price gouging.

What a great experience with 'Staats Service Today' and Brandon, the technician! I had called…read moreStaats regarding the lower freezer door in our refrigerator not opening - the sliders had worn out. Staats gave me a timeline and Brandon was there right on time. He gave me a final price and even had to go to the warehouse and back to retrieve the parts. After wrestling a wee bit with the old sliders, he had everything cleared out, the new sliders installed, and everything cleaned up. Great job, and great customer service! What more could a person want! Thank you Staats and Brandon!

Staats communicated back to me immediately and instead of offering to come out for a service charge…read morethey gave me several possible reasons why my stove burners were burning orange rather than blue. One of the possibilities was the use of humidifiers. I had just purchased and started using 2 new ones. I turned them off, waited 4-5 hours and turned on the burners. Blue flame all around. I know it cost Staats a service call but their helpful honesty solved my problem and saved me the money. Thanks Staats. You will get all my future business.

i really recommend this company, they went out of their way to fit me in their busy schedule. Cody…read morewas very knowledgeable, polite, timely and skilled in explaining what the problem was with my furnace. Thank you A & A Conditioning & Heating. The Linwood's

This business should be at the top of your list when looking for heat and ac repair. Cody and his…read morecrew are very professional and knowledgeable about their craft. I first used their services on a cold Sunday morning last year and Cody was the tech that came to our rescue. He got our furnace up and running in a short time and the labor cost for an overtime call wasn't bad. He informed me that our furnace was in pretty bad shape and that we should probably plan on replacing it soon. We just had his crew out to install a new furnace. This unit is quiet and very efficient. He even saw to it that his crew explained to us how everything works and that everything was to our satisfaction. I'll recommend A&A to anyone needing service for their heating and air

From beginning to end Shane and everyone at Bratcher was amazing. Top notch service. We could not…read morebe happier with our experience as they went above and beyond to help my elderly parents get a new air conditioner and furnace installed and work with us and their limited budget. We will never use anyone else but Bratcher as they have earned our trust by being honest, trustworthy, patient and respectful and do quality work.

Bratcher fixed a problem with the heat at a rental I own. The job was started and done within just…read morea few hours, which was much appreciated since it's winter. Shane kept me informed about progress the whole time. Thanks!

Dustin was absolutely incredible! So kind and explained all our options well without any pressure…read more We chose to purchase a product on our own. He simply asked that it had a certain part on it and of course the box suggested that it did but we never opened it for fear of losing something or our kids getting into it. He came the next day and part was not in the box. We were mortified and Dustin handled it like it was not a big deal (even though it was). We purchased the extra part and he came back later that week. Truly so professional and put the customer first throughout the whole process. And also have to say that he was so patient with my children who loved to ask what he was doing. Overall just an outstanding experience

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

I'm on a maintenance plan for heating and cooling! They come out twice a year for maintenance. The…read moretechnician that came out for cooling maintenance was Kevin and he was awesome! Did a thorough job on my cooling maintenance! He is an awesome technician! AAA always comes through with my maintenance program! Recommend them highly!

Called and spoke to Laurie…read more Completely rude and unprofessional... Called looking for an estimate on repairs for a HVAC and plumbing repairs on a home we are renovating. . She was rude and unprofessional and after speaking with her for a minute or two... She got frustrated and said she didn't have time for this and hung up the call.....

Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

Installed a Rheem air conditioning unit for us at an affordable price. Did an excellent job and…read morewould definitely recommend cool tech for any of your hvac needs. Completed job in same day and had us cooling again.

Owner came to my house Tuesday On time 8/20/24 checked my central air said compressor was bad…read more$2500 to replace said he probably couldn't find one then he said $7000 to replace entire cooling and heating unit said he would call me the next day about the compressor and today is Monday 8/26/24 haven't heard anything but I did get a invoice by text for the service call on 8/26 My Home Warranty company had another company come out Friday the Technician said the same thing compressor bad he went to his truck for 5 minutes and came back in and said he could replace the compressor for $1350 and it will take a couple days to get it

Kent installed cabinets and counter tops in my garage, several extra outlets, replaced and painted…read morea broken door along with installing an appliance garage in my kitchen. He was early to quote the job,professional, very friendly and helpful. He gave a quote right then that was very reasonable. He was able to do the job within the next week. He very flexible and honest. I would not hesitate to hire him for anything!

From the owner: Schuck Heating, Cooling,and Electric Provides Heating, Cooling, and Electrical Installation and…read moreRepair Services in Washington, IL and the Surrounding Areas.