My fiancé and I absolutely love this jeweler! He got my engagement ring here and they did SUCH a…read morebeautiful job. He then brought his best friend here to get a ring for his girlfriend--another beautiful job. Now we have been looking at wedding bands and I've gotten to experience how amazing these people are and the talented work they do. They have sat with me on several occasions to work through different ideas and have made me feel so welcome. We will never buy jewelry from anywhere else!!!!

I'd consider Stephen's the # 1 place to go to get an engagement ring! Due to advice from friends, I…read moretraveled from Baltimore to look for rings at Stephens and get their advice. While a small store, they listen really well to what their customers actually want and seem to be able to do almost anything! I felt in no way pressured, and prices were very reasonable! I went to 3 other jewelers, but I really only needed to go to one! Also, LGBT friendly!

Was met with not having appointment for service at the door so we had to find another Jewelry…read morestore. Please call to make an appointment first so you don't get disappointed and waste time.

Best jewelry store in the area! Excellent insurance appraisals. Expert repairs and new jewelry…read morecreation. Friendly service and convenient appointments. They are now by appointment only, but if you go to their website, it's easy to get one. I absolutely LOVE their estate collection for one-of-a-kind treasures. Worth the visit!

Attention was received timely from the salesperson as soon as we entered the store. Harris helped…read moreme with care to show my choices until I made my final selection. We were in and out in half hour with two beautiful, unique pieces!

When my fiance was finding an engagement ring, he really wanted to find a place to trust and help…read morehim with every step of the process. He went to a few stores before finding AR Morris, and the other places kept throwing multiple rings at him for a quick sale. The guy he sat with at AR, really took the time, asked questions about us, what he's looking for, how he's gonna propose, etc. Of course I said yes and I love love the Verragio ring and we have now been trying to figure out what wedding bands we want. Clare is so professional, friendly, and attentive. I brought my mom and sister with me when purchasing the bands and they had a positive experience with her too. My mom is now considering getting her anniversary band from them! They do a great job with excellent selection. We go today to pick up our bands!

Got an estimate online, the work was done in a timely manner, I'll recommend Joanna and use her…read moreagain

From the owner: Her Side Co. specializes in handcrafting jewelry and accessories like keychains, money clips, cuff…read morelinks, and dog collars with high-quality once-fired shotgun shell tips, which we cut ourselves, to create unique, one-of-a-kind products for both men and women.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Very few places left that offer this kind of speed, service, or affordability. Aleena and their…read moreteam of experts are wonderful. My ring, of 21 years, recently broke. If you know me, you know the sentiment that it holds. Not only was it fixed, it looked as new as the day my father gave it to me. Before I start crying, please go into this establishment with respect and know that the quality you'll receive is greater that their longevity. Again, thank you for all your kindness (and my little gift bag) !

I found my new jeweler!! Kerkula's Jewelry is a small shop that specializes in custom jewelry, but…read morethey also do in-house repairs. They're located in the Gay Street Commons and they buzz you in, so I think you need an appointment. I am new to West Chester and I needed to find a jeweler to complete a few repairs, but I was dragging my heels. Meanwhile, my boyfriend needed a link removed from his watch and he decided to try Kerkula's Jewelry, due to its 5.0 Google rating. After he called to confirm that they would be able to help, he told me that he believed the man he spoke to was black! I was very intrigued and decided to tag along. I dropped off several pieces and they were complete in less than a week! The work looks good, the pricing was fair and the customer service was top notch. They even agreed to meet my boyfriend outside of the shop to deliver his watch due to his work schedule and the tight turnaround he requested! Kevin does honest, quality work and he kept me informed the whole way. We will definitely be back for more repairs and probably a custom piece or two. He wants a custom pendant and one of these days I'll get a ring. Thanks Kevin and Talema!!

From the owner: "Kerkula's Jewelry is a retail jewelry store committed to enhancing your experience in purchasing…read morefine jewelry. Our expertise lie in custom jewelry whether hand carved wax pieces or 3D modeled, we manufacture then cast them all. With these resources available to us, Kerkula's Jewelry is able to offer you beautiful and unique diamond jewelry pieces at extremely competitive prices every time."

They were very helpful - and honest. They told me that there was really no way to restore silver…read moreplate and suggested a product I could use instead.

Excellent service. Amazing Quality. 10/10. Quick and did not take long at all. Recommended to…read moreanyone with jewelry.

Has nice stuff but some of the sales staff was unfriendly and even downright rude. Only one of the…read morethree sales ladies made an effort. Prices are OK but some things overpriced.

If I could give this place negative stars I would. Very rude and inconsiderate to my mother in law…read more Went in to retrieve some items, wouldn't let her speak, wouldn't listen to anything she had to say, walked away from her while she was talking. The owner is an absolute piece of crap. I don't know how they stay in business... I see the clientele they have in that store, and just because they have to deal with a majority of not so great people, does not mean that they have the right to speak to a senior citizen with no respect or dignity... I'm sure he would not speak to his mother that way...

Awful jewelry store. Bad business, terrible attitude. I'd be surprised if they actually even knew…read morewhat they're doing

Top of the line product if you want quality this is where u come . From…read moreCustomer service to the actual product it's all top of the line. Received my pendant in the mail within 24 hours of the purchase couldn't ask for much more when I get more money I will definitely be coming back for more .

If you are scrolling through reviews for Indulgence Jewelers trying to decide if this is the right…read moreplace for you to purchase an engagement ring- LOOK NO FURTHER. I was in your shoes a couple of months ago, and now, looking back, I can confidently say my experience with Michael was truly exceptional, fun, and stress-free. To preface, I admit I am a type A personality through and through. I'm sure at times during my journey with Michael, I was a little onerous; however, he handled every scenario with ease. Michael was very responsive and excellent with communicating from the start. I never felt in the dark. He assured me that everything was being taken care of, and, in the end, I was able to enjoy the process. At every step of the way, I felt valued, heard, and taken care of. I am extremely grateful that my sister randomly stumbled upon this business' IG when I was looking for a jeweler that felt like the right fit. He and his team have created an atmosphere not like any other business of their kind. And thank goodness for that. They are actually lively, filled with personality, and accommodating. No matter if your budget is more modest or extravagant, Michael will go above and beyond to make sure you are 110% happy with your purchase. A little bit about my story- I wasn't sure what diamond shape I wanted when I first emailed Michael. He responded back that it was no problem and during my first appointment, he actually brought a varied selection of 20+ diamonds to view. He was patient and pointed out different characteristics of each shape. He was knowledgeable but not imposing. A true professional and you can tell he is a Certified Gemologist. Thank you again to Michael for everything you have done! I am excited to create custom wedding bands with you in a few months :)

Michael and his team did a phenomenal job and a could not recommend them more! From the early…read moreplanning to the execution, everything they do is handled with the utmost care and experience. They made designing a ring a manageable and fun experience. The outcome was more beautiful than I could have imagined. If there were an option for six stars, then Indulgence would have certainly earned it.